process server

investigator

clerical support

processing clerk

data entry clerk

ProVest LLC

ProVest by itself has the potential to be a very relaxed and fun location to work, however that depends entirely on the manager you receive. There are several different departments that share one of the two wings at the corporate HQ in Tampa. Of them, it appears that all but one of the departments have a fun work culture, with a wonderful bond between employees and managers. 

However I was hired into the department that has a reputation around the rest of the office for being the black sheep of the company. There is hardly any camaraderie among employees, except for one small pocket of cubicles. Where other departments decorate their desks together, decorations are not allowed for our department. Where other departments have potlucks, our department is not allowed to. The last potluck that was attempted, over a year ago, came with an email instructing employees that when the potluck began, all of them were to take their lunch and were to eat the food at their desks. 

The manager of the Data Entry and Affidavits departments feels completely disconnected from the rest of the employees. Everyone is judged by a quota of work that they have to meet each day, but one the quotas are the same for each department, despite the work loads being different. You are graded on the amount of work you can get done each day, and also the amount of errors that are reported back to the manager by other departments for your work. If you fall below the quota, or you have more than 10% errors for the week (with no explanation or formula as to how these errors are determined), you are given a strike. Two strikes and you are fired. Who trains you determines if you are being set up to be fired or not, and my own sub department of Data Entry for the New York region has had almost a dozen employees this year alone. 

Some quitting within the first few weeks, some being fired within a month, and the rest transferring as soon as possible. However, this particular manager is also notorious for fighting to prevent Transfers as much as possible. One employee was scheduled to transfer to another department over a month ago, and has yet to be allowed to move. Another employee having interviewed and been hired for another department has been waiting 2 months for their transfer. However in order to avoid paying employees a fair wage, the manager actively seeks to hire people with no previous experience in the positions, so that they can pay as little as possible.

Imagine a company where the bosses are brother and sister. The sister is in her office all day with the doors locked her brother is free to roam around outside like a wild animal sexually harassing all the women in the office. That's Provest in the Ny location. They have a rotating door of constant new employees because no one can tolerate staying in this deviant work environment for to Long. Yes, you heard me correctly. The brother had been brought up on sexually harassment charges not once but twice. There are two offices, Ny & Florida. Imagine the Ny office is being ran by people from Florida from Florida. Not one person is physically in ny from the Florida office but they are trying to run the company because the brother and sister team are completely lost. This is a process serving company and management in ny have no clue about process serving. They want ridiculous turn around times for serving a paper & will harass & threaten you if you do not complete their cases. One minute you are told a specific person is your supervisor the next minute you go to contact that person you will have found out they quit weeks ago & no one bothered telling the staff. Once you are hired they will overload you with work to see if you can handle their crazy turn around times. You will work numerous hours to impress them. Then when it's time to get paid you realize your check is short. Every week your check will be short. They have a issue with payments that had been going on for years that they refuse to fix. They sit back and love new process servers because it takes a long time for them to figure out they are shorted on pay. Once you go to them and tell them you were shorted expect to wait up to a month to finally be paid any missing money. Trust me this ad will be up from now until the company finally shuts down. This company always needs new employees because no one will stay. In the office everyone is so miserable that they sit back & try to always get each other fired because it seems as if your job is safe if you can keep telling on people. The workload is ridiculous & in this business they tell you to work Monday - Saturday. 6 days busting your butt for this company for them be told sorry if your missing money but give it a few weeks the system will correct itself and pay you! Basically they keep telling you give it more time eventually hoping you just get tired & give up asking for your money.

Although Provest is a casual dress work environment, the management, lower and upper, leaves much to be desired. Upper management has no respect, consideration, or care for their employees. You are just a number, not an actual human being. There is absolutely no job security and layoffs happen twice a year. My co-workers on my team were awesome, but everyone in the office complains how much the management sucks. If you are looking for a company with a high management work ethic, or any kind of stability or room for growth, this is not the company to work for. They chew their employees up and spit them out regularly. Even employees who have been there for years are not immune being laid off. Sometimes the higher your salary, the more of a target you are. If an employee in anyway questions management about unfair doings within the company, watch out. Do not dare to question authority in even a tactful way. Provest is a company ran by managers who want you to put up and shut up. And every team manager has a different set of rules for their team. There is no company wide policy for paid overtime, or being sent home early with/without pay. I started out thinking this company was pretty great. Unfortunately I was very wrong. If you would like to be seen as a number and not an employee with an actual name, this is the company for you. Upper management cares about nothing but receiving their bonuses. Employees are like their minions. The level of disrespect upper management hands out is unbelievable. And half of the team managers do not even understand how to do the team's job. I met some really great people, but management was not any of them. So, be wary, this company/management wants to seem as if they are great, but underneath that veil they are some pretty heartless people.

A pretty relaxed atmosphere, unless it's the end of the month - prime billing time. Perovest was flexible with schedules, though they haad recently begun using "business needs" as a reason for denying vacations or PTO days more frequently than ever before. However, this started after a mass layoff. If business needs means a person can't take a day off because so many people have been let go, then perhaps too many people were let go? Team managers were presonable with their direct reports, which I believe is essential when working as a team is key to being successful. However, favoritism was rampent. Upper management tired, though failed at being friendly. By tried, I mean you'd get a "hello, how are you" in passing, but they didn't bother to slow down to hear your answer.
The hardest part of the job was meeting production standards for a particular job title becuase an employee was expected to wear so many different hats and perform at level for each position, while not working each position for a whole day, or even a week. When evaluations came around, each position worked looked less than stellar, but when looked at in a cobnination of all positions, production would be at or above expected levels.
The most enjoyable times were the monthly potlucks, which brought teams, sometimes multiple teams, together to have a bit of fun and de-stress.

If you are looking for a job that will better your future and career, this is not the place. You are over worked and underpaid, you will do the work of numerous people and not be compensated for it. This company is a revolving door and they rather have new employees working then keep the employees who work hard. Your raise will be pennies, and you will work for a managment team who has no idea what they are doing and will berate you and will have no remorse for their actions. In addition, you will feel uncomfortable to even voice how you feel or what issues you are dealing with because they will give you empty promises and make nothing of any of the issues at hand. Also, if you do state you are having issues they will do nothing to assist and you will be blamed for not attaining deadlines on time, in addition, you have to deal with clients who will be very unprofessional and expect you to do a job that is way above your pay grade. Please take into consideration what has been stated when looking into this employer.

Ran daily reports on file count for the status team and process servers, to monitor if files were being worked. Usually have a least a couple of meetings a day. Anything from what we had planned for the day or any issues that might have come up. I also received emails from all departments and the process servers for anything from questions about a file, court appearances for an server, correct addresses, system problems, pay issues. anything that needed to be addressed (which seem to take a lot of my time).

The hardest part of my job was i had to count on other people to do their job in order for my job to run smooth. My job was to make sure the process servers were complying with the client requirements. Along with monitoring the status team, that they are assisting the process servers. 

The most enjoyable part of my job was the people. I had a pretty good team of people that i enjoyed working with. We became like a family with some good days and some bad.

I was a career changer when I started at ProVest. This was my first Office Job coming from an Education background and the novelty of a new work environment quickly wore off. 
My boss was the type of person that was intimidating and always ticked off if you asked her a question. It lead to many confused days of figuring it out on my own or hiding/burying my mistakes. Or worse, doing my work correctly, but never being confident about it. 

My superiors could never be bothered with files that I had a hard time finding or completing on my own. So I decided that they just weren't going to get done, after a while. 

The job did not inspire confidence, but quite the opposite. It crushed it.  And compliments for a job well done were few and far between.

Management is by far the worst part of this job. You will be expected to do more than what seems reasonable and if you fall short you are often called out in front of the rest of the office. I loved the work I was doing and found it satisfying but I left everyday stressed and upset because of the environment you’re in. No one gets raises or bonuses here, so if you’re satisfied with the base rate of pay and have no desire to move upwards this would be the perfect job for you. However, if you want to learn new skills, be recognized for your work, and have the potential to move upwards you shouldn’t work here for more than a year or two at most. I will be leaving exclusively due to management and the horrible environment they put you in. 

A typical day at this establishment including lots of filing documents and imputing information into the computer. I learned to treat each case file with respect and privacy for each client.
My co-workers were very friendly and helpful. Although, we each had our own cubical, we had a family unit environment. The hardest part of this job was only my commute on the weekends back to my home town to aid my parents and church. Some weekend hours were required- which I happily worked. The most enjoyable part of the job was completing a job well done at the end of the day and our office fellowship times. 
Although, I had to eventually this leave this employment venue to move back home and care for my parents, I enjoyed the work experience and environment.

Maintained a pipeline of an average of 175 files on a monthly basis.
Worked extremely close with the Skip Trace Dept in verifying defendant’s identity.
Confident and poised in interactions with County Clerks, Paralegals and Attorneys.
Communicated in reports with my biggest client Allied Home Mortgage Corp for foreclosure’s in process.
Administrative support professional experience working in a fast pace environment demanding strong origination skills.
Closely worked with the local Sheriff Dept in all states for gated community that process servers could not enter.
Detailed oriented and resourceful when helping out with locating defendants inside and outside the United States.

Top Job Titles	Average Salary
Process server 1 salary reported	$27.50 per hour
Investigator 3 salaries reported	$19.00 per hour
Clerical support 3 salaries reported	$16.33 per hour
Processing clerk 3 salaries reported	$16.33 per hour
Data entry clerk 1 salary reported	$18.00 per hour

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