grounds maintenance worker

housekeeping supervisor

janitor

housekeeper

housekeeping aide

Professional Contract Services, Inc.

I genuinely enjoyed my time working for this company and was sad that I ultimately had to leave. The benefits were some of the best I’ve ever had access to including a pension, disability and life insurance options, and the ability to maintain my Medicaid while having their insurance as well. The workplace is unionized, which offered a sense of job security and support, and the fact that this company exclusively hires individuals with disabilities was a unique and positive aspect of the job. While I appreciated the structure, benefits, and sense of community among coworkers, one consistent challenge was their chronic short-staffing. During the interview process, I was informed I’d be responsible for one area, but in reality, I was assigned two full areas plus a half area daily. The company made efforts to accommodate, but the accommodations were often insufficient or created new problems. In my case, moving me to a single area meant a faster-paced, more demanding workload, which was incompatible with my documented mobility limitations. Although I submitted all proper documentation from multiple medical providers to request reasonable accommodations, those requests were denied. I was told I did not qualify as disabled enough, despite medical proof stating otherwise. It was made clear that their limited staffing was a major factor in the denial of my accommodation requests. I value doing quality work over rushed, half-done tasks, and the workload I was given made that impossible without risking my health. I voiced these concerns repeatedly and did my best to maintain open communication and flexibility with my schedule. While management did what they could within their means, the reality is that the staffing issues and inflexible accommodation policies made it impossible for me to remain safely employed there. Upon my separation, I was grateful to keep my benefits for a period of time, was able to claim unemployment due to the circumstances, and appreciated the dignity afforded to me in my exit process. Despite the unfortunate ending, I truly valued my time there and wished the situation could have been different. My only other complaint is the behavior of the hospital staff we worked alongside. While my direct team within the company was supportive, the hospital employees were often dismissive, unfriendly, and at times openly rude. This wasn’t an isolated experience, as several coworkers encountered similar treatment. Staff frequently refused to handle minor, routine messes and would instead call housekeeping for tasks they could have easily addressed themselves, particularly given this wasn’t an emergency care setting. In one instance, a specific staff member with a known history of mistreating housekeeping staff directed that behavior toward me. I formally reported the incident to my company, and I appreciated how quickly and professionally they advocated on my behalf, addressing the issue with hospital leadership and successfully resolving the situation. On a more positive note, when I was occasionally sent to one of the smaller clinics, the staff there were consistently kind, welcoming, and respectful. They made a point to engage in conversation, offer use of their kitchen, and made me feel valued in the workplace, a noticeable and refreshing contrast to the environment at the larger facility.

the typical day at work was sometimes good and relax  but other times its very stress full and lets say difficult but that's how life is u have to learn  from it like your mistakes and your good ways of doing your job , when i first started this job I did not know what to do in the job but lucky for me there was some people that thought me very well like the big dishwasher we had in the clipper room  or to get the job done fast like in pot area or the clipper room area they were the hardest because there was a lot of pots and dishes to do it depends on how many people we feed in the mess hall , now the workplace culture I did not mine it because it was good to meet different people to work with but some times it was not good there  was a problem between kp and kp one understands another language and the other did not now this gets a little difficult  if I the shift leader asks two people what happen why would another person ask in a different language to one person of what happen but everyone knows how to speak English to me that's not right so if there's a problem between another person everyone needs to be a witness just in case they need it and everyone has to understand what the person ask what happen to the person and now management don't get me wrong but sometime its good other sometimes its not good but take it from me if u have trouble between another person make sure u right it down so they know more of what happen between u and the other person and what day it happens make sure to call your manager on the very day not the next day just that day but anyways this job is not really bad or good I mean I like the benefits and the pay holidays and the sick days but communication is one that they need to fix like if something changes in the company we need to be notified has soon has possible and they need to fix also is if the person at work is causing trouble they need to send them home or if the same person is still causing trouble everyday that person should be terminated not keep on going to work with the same problem that's not good and all so sometimes your bosses or trainers or even your manager needs to hear both sides of the story if there is a problem at work and they need to train more on the trainers and the shift leaders and managers of how to handle big problems at work and also if a inspector tells me the number in the book of what he or she is checking on our work we need to know but like I said there's the bad and the good in this job but also it is in others jobs too so just keep moving forward not back

A typical day at work with pcsi starts with me signing in for my shift, along with signing for my keys. Then I check my janitor closet & see what supplies I need exactly. I get my mopping water ready & then head to get all my trash out of the way first. I have three clinics that I clean, which is ent, pediatrics #1 & brace shop. After all my trash is done, I then try to get all six of my bathrooms cleaned & if I have enough time I'll dust mop both pediatrics & ent. Usually when I'm done with all of that it's time for the first break, which is 15 minutes long(6:30-6:45pm) then I begin cleaning one side of peds(consisting of dusting, cleaning sinks, cleaning exam beds & etc.) & by the time I'm done with the left side it's time for my lunch, (8:00-8:30) which is 30 minutes. Then once lunch is over I head back to peds & begin cleaning the right side. Sometimes if I get lucky, I'm able to get majority of the right side or even all of the rooms cleaned. And by now it's time for our last break (10:00-10:15), but usually depending on how I got done I'll skip the last break & get even more done. Especially if I'm behind. So, around 10:50-11:00 I head to ent & begin cleaning as much as I can by 11:15. Finally head to brace shop & clean the brace machines in the back, as well as the two exam rooms along with the small waiting corridor & one office. So, by this time it's time to get ready to take my dirty mops, rags & trash out. Then clock out afterwards I've learned to manage my time better, which will allow me to get more done. I pretty much get along with most of my co-workers, but try to focus more on my work as best I can. And finally the hardest part of the job is finding my own routine to cleaning & getting things done within a certain time frame without overworking myself too much.

The Worst Company I Have Ever Worked For, I Am Disabled, I Was Cussed, Threatened, Yelled At And Called Racial Slurs, I Was The Only White Employee, I Did My Job, I Gave Over 100%, We Were Worked Worse Than Animals, We Never Had Any Drinking Water, We Worked Out In The Hot Laredo Texas Sun Without Water, My Bosses Didn't Know How To Do Their Jobs, And They Didn't Do Their Jobs, I Witnessed Corruption Going On At The P.C.S.I. Company I Worked For In Laredo Texas, We Serviced All The Border Patrol Check Points And Stations Down Here In And Around Laredo Texas, We Did Work For The Department Of Homeland Security, I Never Was Trained, I Never Received Any Safety Equipment, I Was Made Fun Of, I Was Threatened For Reporting Safety Issues, My Boss Yelled At And Threatened Me In His Office One Morning Just For Reporting A Safety Issue Concerning A Piece Of Heavy Equipment That Was Not Chained Down Properly, If I Could, I Would Sue This Company For The Way I Was Mistreated, The P.C.S.I. On Casa Blanca Road Here In This Border Town Of Laredo Texas Is The Worst Company I Have Ever Worked For In My Entire Life, They Did Poor Maintenance On The Equipment We Used, I Could Go On And On About This Sorry Company In Laredo Texas, But I Better Not !!!! Enough Said !!!!

They did their best to accommodate me, but as I learned more about my disability, I realized that the anxiety of the assignment was hard to get rid of. The workday is very fast-paced, highly stressful, because of the assignment being in a call center. You couldn't take a bathroom break when you needed to; you had to strictly follow your schedule. Only 30 minutes for lunch and breaks combined made for a very stress-filled day. The only upsides are the occasional potluck and days off. I also love my co-workers and boss. They're the only reason I keep working with this company, but I would change my job in a heartbeat because of the anxiety and transportation issues. I need something less than an hour away from home... more data-entry, less customer-service involvement.

Job posting is misleading. It says "grounds maintenance", but all you'll be doing is on the end of a weed trimmer. Being a secure military facility, it will take extra time for all security passes, license, background checks etc. In the meantime you will be "led by the hand" to accomplish your job duties, & cannot be out of sight of the crew leader at all times. Fellow co-workers (& the team leader) are too busy on their phones laughing & giggling, so trying to interact is difficult.  Supervisors are former military & have the "bad a**" attitude they forgot to leave on their former tour of duty. They'll be nice at first, just wait until the knives stab you in the back. It only took me a little over a week to hit the road as I seen what direction it was taking me. I had former military experience as a pavement maintenance specialist, don't waste your talent with these ppl. 

This company in Fort Carson Colorado has horrible management. Supervisors will have you called in the office and lie on you. Also blame all the housekeepers for all that went wrong. I wouldn't recommend anybody to work here unless you want to be harassed all the time. I finally said forget this I'm done. The only thing I would say i enjoyed about this job was the money was good. The managers and supervisors will spy on the employees while they are on the floor working to catch them in an act so they could call an employee in the office and write them up. The managers always get a kick out of getting to write someone up.

The benefits were good, I enjoyed the pay, and the hours were reasonable. The staff were kind but I do not approve of the management there. They are always disorganized and working even those like me, people with mental disabilities, way too hard.

The management is not running things how they should. They treat it like we are part of the military, which most of us are not. And I could not handle the mentality of perfection they insisted we have. I would not recommend this job to anyone. The pay is good but frankly I do not think it is worth it.

However I did learn some cleaning skills which may help me in my next job.

The only thing good working there was the pay. The turnover rate is really bad. I was there for about 6 months and saw 10+ employees leave. Management was horrible, with multiple employees complaining about how bad they were. My job required a battery for the floor scrubber I used daily. I asked multiple times for a new one because the current one was dying rapidly and needed replaced. The manager said he'd get price for a new one. Months later and it still wasn't bought and replaced. DON'T TAKE THE FLOOR TECH JOB. YOU WON'T BE ABLE TO FINISH YOUR JOB BECAUSE THEY'RE TOO CHEAP TO BUY A $123 BATTERY FOR THE FLOOR SCRUBBER. Same goes for the wet floor signs. They don't have enough for every floor and are aware of it, but just don't care to buy them even though it's a safety risk. 

PCSI is a wonderful company to work with. They are warm and friendly. The mission of the company to hire and develop personnel with disabilities is an amazing one. The management are true leaders, always ensuring the employees come first. This is an amazing part of the company. There really is no hardest part about this job. The most enjoyable part is knowing you are helping someone with disabilities make there mark in the world. Teaching them, helping them, and getting them ready for employment in the real world. Working for PCSI has been extremely rewarded and above all taught me that employees should always come first. I am proud to be part of this team.

Top Job Titles	Average Salary
Grounds maintenance worker 9 salaries reported	$19.34 per hour
Housekeeping supervisor 2 salaries reported	$52,250 per year
Janitor 2 salaries reported	$10.50 per hour
Housekeeper 3 salaries reported	$22.00 per hour
Housekeeping aide 1 salary reported	$16.30 per hour

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