claims analyst

patient advocate

billing specialist

authorization specialist

administrator

Progyny

Great place to learn basics of a start up in a laid back start up atmosphere. Learned what a start up is like and the amount of time needed to succeed. Management needs to offer more training, employees are generally nice their. The hardest part of the job is having to pretty much learn about the company on your own with very little guidance. The most enjoyable part of the job is the Director of Patient Care, she has a constant upbeat funny caring personality that really makes you want to work hard.

Keep on your toes here. The people that make up the company are incredible. The team is incredibly smart and the mission/goal of the company is essential. The leadership on the other hand is all over the place and rarely rewards hard work. Expectations are unrealistic and zero accountability. The "little guy" will always take the heat for any error. The best way to get ahead here is keep your head down, do your work and go unnoticed.

Great company. Generous pay and benefits. For front line call center staff like patient care advocates and billing specialists it can be pretty intense with everything they expect - it’s a lot and you sometimes have very little time between answering your phone to complete your other tasks. They talk about a good culture and for the most part that is the case but some are more committed to a nontoxic family friendly culture than others. 

The management placed a lot of trust on the employees.  We worked fairly independently -- there is no micro-management involved. Being a small company, each individual takes on a variety of roles.  This way we feel that we are constantly learning, growing and contributing.  The colleagues are very team-oriented and friendly.

I feel empowered to build my own function here, with a supportive manager and team. Office environment is fun and it's gratifying to work for a mission-driven organization that actually puts its money where its mouth is in improving patient care and outcomes. I am so happy here and can see myself working at Progyny for a long time.

They say they're super employer friendly. They are, for upper management. When you work at the "call center" (which they will never call it that but it is) unless it's baby related- infertility, miscarriage or childbirth - you can't even get your lunch hour changed for something super important anymore. It's sad. 

very laid back atmosphere, casual attire makes it fun, startup company...cool vibe but very unorganized, still growing so a lot of hiccups along the way, health/dental insurance is terrible.

I really did enjoy my time at Progyny for the most part. They are a mission-driven company that is a leader in the fertility benefits industry.  There was some growing pains while I was there, but overall would recommend.

Most of the intelligent people have left. Some managers were completely ignorant and rude, not only to coworkers but also patients. Likely only had the position due to connections.

Everyone is very committed to the job, and are willing to work extra hours to  meet deadlines. There is a nice company culture, and moderate drinking on Thursdays, Fridays have free lunch.

Top Job Titles	Average Salary
Claims analyst 4 salaries reported	$25.00 per hour
Patient advocate 2 salaries reported	$25.00 per hour
Billing specialist 2 salaries reported	$25.00 per hour
Authorization specialist 2 salaries reported	$25.00 per hour
Administrator 1 salary reported	$25.00 per hour

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