calibration technician

automotive diagnostic technician

regional manager

master technician

general manager

Protech-Automotive-Solutions

Protech is an impressive company on the surface and I suspect some of its issues are territorial based. There Virtual learning program in the beginning is basic and isn't of any help when faced in the real world. The company has some impressive traits and is neat that they build some of they're own tools to make the job easier. From my personal experiences the training is poor and rushed, Most new employees will receive a week and a half of virtual training and maybe a week with a mentor then be put out in your market. This is a specialty based side of the automotive market and it will take a good mentor and time to really shape you to be fast and efficient at this. The support is poor as they don't really have phone numbers and tech lines to call most help is done through virtual support or chat groups that may or may not answer in an efficient time or be of much help period especially if you require in person help or learning. Overall I think it's a solid company but I think there trying to grow faster then they can handle, they throw new employees into markets without adequate training and tooling leading to a lot of stress when things go wrong or can't be done. Being a Caliber parent company they come with solid pay and great benefits but I don't believe it to be worth the stress. Naturally these larger companies also come with politics and chain of command. I think happiness within this job will depend on your route and shops serviced, your manager, yourself, and your experience level. 

A typical day at work includes staring at a cream colored wall waiting for cars to show up with possible calibration. Sometimes that typical day is 13-15 hours of driving between stores within a 4 hour range with crazy amounts of work because a team member is on vacation. I definitely learned about ADAS in my six weeks of training, after that I learned how to fill empty spaces of time where you can't actually do anything for the store you're at because you technically don't work for them. The culture is wild, I've requested several things from management and hadn't received what I needed, tools for my job, I'm expected to buy them with my own money and then be reimbursed but I'm not sure I can trust management with that task. Regional management expects you to put up with all kinds of BS because they believe "you're in the best place you can be." This is not a mobile company, it is a stationed employee mentioned so you can be easy access for their sales when they actually do come. Bonus is rough and really hard to hit. It's not commission. The hardest part of the job is wasting time and having to figure out how to work around that,  the most difficult is the two day earning your about to have a lunch free 58 hour week driving all day every day to serve people because they have plenty of people hired in one area but literally one person for the other part of the area. Management expects you to stay locked up between the hours of 8 and 5 even when there's no work, if you like this, cool, but the walls don't change. 

Would you want to work for a company where the managers are rarely present, where reaching them feels nearly impossible, and where every attempt to communicate is met with silence or disregard? A place where simply asking for a livable wage — something every hardworking person deserves — is treated as disrespect instead of a reasonable and necessary conversation? It’s incredibly disheartening to dedicate your time, energy, and loyalty to a job, only to be met with leadership that shows little accountability and even less respect for the people who keep the company running. Employees shouldn’t have to fight to be acknowledged, supported, or compensated fairly. And to make matters worse, imagine giving a proper two-week notice — the professional and considerate thing to do — only to be dismissed the very next day. That kind of response shows a complete lack of appreciation, trust, and integrity. It sends a clear message that the company values convenience over humanity. No one deserves to work in an environment that makes them feel disposable or unvalued. A workplace should be a space where communication is encouraged, respect is mutual, and fair compensation is a basic expectation — not a point of conflict. It’s painful and disappointing when a company fails to meet even these simplest standards of decency.


This company made me feel like I was walking on eggshell's everyday. I always felt getting up in the morning before I headed to work or on my way to work,  like I was going to lose my job. I felt like there was a target on my back and felt this way everyday,  even though I showed up everyday and worked hard at my job. Communication was terrible and not to mention Management. The Marion store particularly. When Management did something wrong or something not right, you were to blame. The training was terrible. They throw you into it with barely any training. If by chance you did something wrong or didn't understand. You were treated like you were dumb for asking for help or question in TEAMS and treated disrespectfully in front of other employees. They made you feel insignificant. You could cut the tension with a knife walking into most if not all Caliber Collison shops. I would NEVER recommend either Protech nor Caliber Collision as a good or safe environment to work.

ADAS is another form of Alignments ... and they tag you in the backside to do stuff that is so simple. You have to go behind moronic body mechanics who think that they know electronics on later model cars ... only after they have blown-up the entire affected system. 
 This generally means that the car will become "Totaled" or they want you to pull dashboards and change multiple wiring harnesses for little or nothing so that it will not get totaled, so that they don't lose the whole ticket.
 This is after they have stalled the diagnostics and repairs, then they squawk and wine and complain that you don't change a dash and harness in [2] hours ... absolutely impossible!
 You are constantly spinning your wheels with their counting their pennies. You have a filthy environment with carcinogenic plastic filler, and fiberglass filler dust all over the place ... and not to mention ... the Volatile Organic Compounds (In the form of "Knock you on your backside" Paint Fumes).
 I say ... Leave the knowledgeable body mechanics and their manager to themselves. They are like slaves that like to be driven by those evil masters.

What is the best part of working at the company?
The best part is the on the job training they offer. Anybody that knows little to nothing about the automotive repair industry can be trained to mash buttons on an autel and make them big money while taking home peanuts. 

What is the most stressful part about working at the company?
Driving around like a circus clown on a unicycle endlessly. 

What is the work environment and culture like at the company?
Work environment is great as long as you stay inside your van. Once you reach a caliber collision location it can vary from location to location and day to day. Some worse than others and some very welcoming and accommodating 

What is a typical day like for you at the company?
Total chaos! It starts not knowing what your doing or where your going and it ends hours from home with a long unpaid drive to get back and do it all again the next day.

Overall a good experience. Succeeding requires dedication and hard work as well as efficient time management. My experience has shown the best way to succeed is to take ownership of everything and not to rely on others including management. The technician role will greatly benefit from customer service and sales skills as my success came from making myself seem and act like a team member of the shops I service. Relying on management to find and schedule work is ineffective and inefficient. You must be a highly self motivated person to achieve decent success, but the pay and bonuses for high achievers is generous.

What is the best part of working at the company?
The best part of working for this company is the fact you get to be your own load manager as well as company vehicle and competitive pay.

What is the most stressful part about working at the company?
I can't really say this is a stressful job at all as long as you know automotive you have no worries great environment.

What is the work environment and culture like at the company?
The work environment is very professional and honest it always is when dealing with customers cars and lives in your hands. You're a signed as a mechanic many different shops as well as as an adas tech.

What is a typical day like for you at the company?
Wake up clock in check your work list get everything in order schedule appointments if needed and attack the day by the horns. Its usually a breeze as long as you're organized

A typical day at work for ADAS is challenging at times because there are limited specialty tools or virtual support may take long because there is only so many virtual support agents to help. Usually it’s simple and straight forward with the occasional hiccup and yes some  caliber managers and service writers will throw you under the bus. 
I like my management but don’t enjoy having to deal with caliber managers from shops who can be difficult 
The workplace culture is great with techs who are willing to help but most of the time ignore group chat messages asking for help or where a specific tool is 
The hardest part of the job is the stressful environment. 
The most enjoyable part of the job is the people you meet. 

What is the best part of working at the company?
Cant think of anything that was good about this company 

What is the most stressful part about working at the company?
Spending 4 hours a day driving between body shops (mostly caliber and some smaller stores) in incompetent management not able to create a fluid environment that makes the employee actually productive 

What is the work environment and culture like at the company?
Shut up and go where we tell you even if the route doesn't make any type of sense

What is a typical day like for you at the company?
Wake up, check CCC for work put on the board, create a schedule from that and watch it all blow up because they add more that needs to be done before the schedule that was made. Spending 4-5 hours in the van due to time it takes ti navigate between the shops

Top Job Titles	Average Salary
Calibration technician 3 salaries reported	$24.00 per hour
Automotive diagnostic technician 2 salaries reported	$30.00 per hour
Regional manager 1 salary reported	$175,000 per year
Master technician 1 salary reported	$40.00 per hour
General manager 1 salary reported	$82,500 per year

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