registered nurse

patient care coordinator

medical assistant

nursing assistant

physician

Providence Swedish

I have been with this company for 5+ years and going from UC, to Primary Care to ER and specialty, they all have their own perks/benefit but also, their downsides.

The perks/benefit working for this company is that first of all, they do their absolute best to uphold their culture or standards, to make sure that both patients and employees are being treated equally. 

Secondly, depending on what you do and in what department you are in, you will absolutely feel like the day is dragging by and just want to get out of there. But with the work environment I experienced, the coworkers I had were very social and had lots of great laughs. As far as training goes, when switching from one department to the other, the training was decent from one department lead not giving me much at all to work with and then putting me onto the floor right away, to somebody in the specialty department, who was very thorough and took time to teach you what you needed to learn.

As far as my experience with the downside of Swedish, I would say is management and the typical days at work. Management had their good sides to where I became great friends and close to a couple of managers, to the down side of where I had really bad issues with them. The major red flag for me was the micromanaging and screwing with my PTO requests. With my PTO requests, my previous clinical supervisor would approve the request, especially when it was a month out and I would get the email notifications telling me that it has been approved by that clinical supervisor. The huge issue when I was on vacation for couple of weeks, the supervisor told me that I did not have enough PTO for the second week and that it would be marked as unpaid time off. I did not have an issue with that until he/she called me the next day stating why I did not go to work and would be marked as a “no-call, no-show.” I was very confused until the supervisor told me that he/she did not approve my PTO request for that second week, only for the first. This was where I got frustrated and showed that it was approved by the supervisor and he/she stated that it was still in a “pending approval status,” and I have never heard of that the entire time I have been with this company. After everything, I got in trouble for no reason and was written up as my second write-up, not even a verbal warning, per policy.

In the end, the main point from all of this in my experience, is that Swedish as a whole has been pretty good to me when it came to meeting new coworkers, having that fun & social environment and decent training (depending on the department). The other half of the company needing to improve on management needing to focus on more important things generally and not messing around with people’s PTO or time off when it has already been approved.

Patient Service Specialist- Swedish Centralized Call Center - Remote 

The Operations Manager showed little compassion when employees were dealing with serious, life-altering events. Instead of offering support, people were questioned, pressured, or disciplined during periods of grief or recovery. 

The manager routinely pressured employees by asking the same questions repeatedly and focusing narrowly on numbers, even after explanations had already been given. These interactions often felt aggressive and relentless, and it was common for staff to leave conversations visibly upset or in tears. The overall tone felt centered on punishment and control rather than support or understanding. 

Multiple concerns were raised to the director and to HR, but no meaningful action was taken. Leadership’s lack of response allowed this behavior to continue and sent the message that employee well-being was not a priority. 

There was an overwhelming focus on metrics, even when people were clearly struggling. In a faith-based organization, the absence of empathy was especially difficult to accept. Over time, morale dropped, burnout increased, and many employees leave because they felt punished instead of supported. How caregivers are treated is not separate from patient care. When caregivers are consistently stressed and unsupported, it carries over into the care patients receive.

Advice to leadership: “Know me. Care for me. Ease my way.”

Advice to readers: if you value your peace and wellbeing. DO NOT work for the Swedish Centralized Access Center.

I worked here for 3 months before being fired/laid off. I followed every procedure and protocol my managers told me to follow, and they collectively agreed I was a diligent and good worker. Working at this place, I got physically sick and had to call out for a number of consecutive days, and my managers told me not to worry. I even asked if I needed to bring in a doctor’s note or anything because that was the policy of the company: you can’t miss more than 5 days of work or else you’re faced with the consequence of contract termination. All they said was “Don’t worry about it, we’ll handle everything. Just get better and come back when you’re ready. You don’t need the note” Me being stupid, I trusted my management more than my gut in following company policy, and it came back to bite me… leading up to my termination. HR didn’t even bother to warn me or call me about reason for my termination. They made my managers call me to tell me that I was fired, and that they had no semblance of control in anything. It was so out of the blue, and I had no notice about any performance or attendance issues until the day of when they fired me. 

All in all, DON’T WORK HERE. It’s a toxic work environment, and management and HR themselves don’t care about your well-being. You’ll be burnt out every single day because they expect so much out of you with nothing as compensation besides the decent healthcare benefits. You’ll be happier somewhere else. 

I too noticed the problems with slander, cronyism, and deceit, mostly by an inadequate Office Manager who discriminated against me for over seven years, was less than objective and highly dishonest. It not only happened to myself but it happened to a few of my coworkers alike. My experience was a tough road and I am so displeased with how the last few years has ended for me. I am finding more and more about how this has happened to others. People who had started believing that they were supporting something that was real and important to their lives. Believing in the patient service and commitment we were told existed here at Swedish Heart & Vascular. Only to be bullied, manipulated and treated as if we were inferior to others who worked harder on pleasing management, than working with and whom we should all be committed to, our patients. I hope that this is realized soon. That a change happens for the best. That the focus there will switch to what is always should be about, the people who need our services. I can only hope and pray that this happens soon.

Patient Service Specialist- Swedish Centralized Call Center - Remote 

The Operations Manager showed little compassion when employees were dealing with serious, life-altering events. Instead of offering support, people were questioned, pressured, or disciplined during periods of grief or recovery. 

The manager routinely pressured employees by asking the same questions repeatedly and focusing narrowly on numbers, even after explanations had already been given. These interactions often felt aggressive and relentless, and it was common for staff to leave conversations visibly upset or in tears. The overall tone felt centered on punishment and control rather than support or understanding. Multiple concerns were raised to the director and to HR, but no meaningful action was taken. Leadership’s lack of response allowed this behavior to continue and sent the message that employee well-being was not a priority. 

There was an overwhelming focus on metrics, even when people were clearly struggling. In a faith-based organization, the absence of empathy was especially difficult to accept. Over time, morale dropped, burnout increased, and many employees left because they felt punished instead of supported.

Advice to leadership: “Know me. Care for me. Ease my way.”

I am sure some people would say this place is amazing. I am not one of those people. There are good caregivers here but everyone seems "overworked, stressed out, and under appreciated."

This was my first job at a hospital and I am sure that has something to do with the lens I view this place through.... I am still here after nearly 4 years so I can't be that bad! The benefits are great (if you can access them, yes there have been some issues with accessing my benefits), the pay is very good, and depending on your shift - you can feel well supported (or like everyone is out to get you). That "depending on your shift" statement covers a lot of things. My worst shift ever was 3 rapid responses & one patient with pain 9/10 who had to WAIT for ME to get everyone else what they needed TO SURVIVE!! This was a rare occasion & our entire floor was "Hopping!" I swear we had every float nurse in the hospital responding to our floor...I was not the only one having multiple RRTs that day.

My best days are where I am not too busy & I am not too board. I like to work but this place can either be a mad house or super quiet. Mad House happens more often that quiet.... If you get in w/ a good team (on a good floor/unit), I truly believe you would love your job.

I just have to find my tribe & I will <3 my job :)

Swedish when I started working there in 2009 was a great place to work, they cared about patients and employees, they made sure everyone was well staffed and safe.
 They are a union shop so benefits were great.
 About the time of the financial repression things started to change.
 The company was bleeding money and their reaction was to cut staff and make less people do more work, they took away our 20% off of medical if you receive it at Swedish, they created a very hostile Us against them workplace.
 I will be forever impressed  by the Nursing staff they were treated so poorly and most of what they fought for was patients rights to a good Medical experience care and health wise.
 I had good managers, they tried very hard to protect us against policy's that were not kind to us.
 Swedish has by far the best group of people working there, and the medical staff is above and beyond good they are ground breaking.
 The administrators and HR are pretty much all about making money which is against what we all learned,
 Swedish's policy is a Non Profit. I feel they take care of patients with that in mind, however employees ended up suffering for it.

I worked at Providence St. Peter (and also serving Providence Centralia) for about a year and a half.  I started out with Express Employment Professionals and then Providence took me on as a permanent employee after about a year.  I am a Human Resources worker and I started out doing HR and then moved into a Program Coordinator type of position within the Nursing department.  I fully believe in this hospital, their people/workers, and their mission. This is an excellent employer.  The benefit options were fantastic and they paid me very well. While I did not enjoy the duties of my most recent job there, I loved my boss, my co-workers, and I especially loved the flexibility they offered in working from home as an Administrative staff.  I can't say enough good things about Providence St Peter in Olympia or Providence Centralia Hospital.  Their nursing level managers are wonderful and I had a very good relationshiop with everyone I worked with.   Very good experience and I wish them the best. 

I had the dubious privilege of working for Swedish in a time of recreation, they were partnering with Providence and to slim down they cut some items.
 Sadly however a lot of where they chose to make cuts seemed to be to employees bottom line more hours less benefits, little to know sick leave and a great deal of stress, this was not just my Department but the whole Staff, the Nurses were really stretched and often mentioned it was, if not already going forward into the future it would affect patient care.
 In my dept, they changed the hours of the food court which affected both staff and patients, and kept lowering the amount of items we sold, less choices and lower hours made for very unhappy patrons.
I can not say for sure but it seemed like the management was more going along with changes because they did not want to loose their jobs.
 My fellow employees were great knowledgeable and helpful and really cared about people and each other, I have a lot of great feelings about Swedish, despite the stress that went along with it.

Every day differs.  A typical day is prioritizing my work and resources so that I can be helpful to the nurses I work with.  The more efficient I am the more time it allows them for bedside care.

I learned a lot from my time in NICU.  I learned compassion and to be grateful for every healthy day you and your family have.  I learned that team work can save lives or at least make them better.

I really appreciated that management was there and came in when we were busy or needed help. 

My co-workers were great you really felt a part of the team and everyone communicated well.  I really miss everyone there and would not have left except I needed full time hours.

The hardest part of the job was watching babies go down hill.  No matter what support you provide or work to give the family it is definitely the ones we lost that made the job hard.

The best part of the job was to watch families take their babies home and when they came back to show you how happy and healthy the baby is later on.

Top Job Titles	Average Salary
Registered nurse 11 salaries reported	$58.27 per hour
Patient care coordinator 8 salaries reported	$26.99 per hour
Medical assistant 2 salaries reported	$24.39 per hour
Nursing assistant 3 salaries reported	$24.59 per hour
Physician 5 salaries reported	$223,000 per year

Working at Providence Swedish: Company Overview and Reviews

Providence Swedish

Providence Swedish Ratings

Popular jobs at Providence Swedish

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected