pharmacy technician

pharmacist

staff pharmacist

pharmacy manager

liaison

Proxsys Rx

I personally have enjoyed my time working with this company, my coworkers are amazing and they all go above and beyond for patients satisfaction and safety, we all work together as a team to get tasks done. 

The pay is also better than what you can find elsewhere in Tallahassee with the same job title. I also really appreciate how involved the corporate team is that have regular visits to come and see how things are  going and what they can do to help. 


It's a different type of pharmacy and not everyone can handle the stress or the work load, we are a retail pharmacy however we also work with the hospital to make sure patients get their medication before being discharged, so time is of the essence and we have to make sure as soon as we receive the prescriptions we get them typed, verified, filled  and sent to the hospital for the patient, which sometimes they have three prescriptions other times they may have 15 you still have to push on through and get them out as soon as possible,  and you still have to deal with the typical errors that can come up for example sometimes it's sent to another pharmacy before it's sent to us so we have to call the  other pharmacy  to have them put it on hold so we can fill the prescriptions. 

There  might be issues with insurance or there might be a part authorization required we have to try and get those issues figured out to make sure the patient goes home with their medications,while also making sure we take care of the retail side of the patient care.

It's a lot of moving parts and it's never a dull moment. 

I am writing to express my frustration and disappointment with my time working at Proxsys Rx. My experience at this company was far from positive, and I feel compelled to share the challenges I encountered during my employment.

The work environment at Proxsys Rx was toxic and unorganized. Staff were often treated unfairly, with little support or acknowledgment for the hard work we put in. The company lacks structure, which resulted in constant confusion and an overwhelming sense of chaos. It was evident that the management had little regard for creating a positive or professional atmosphere for its employees.

A particularly unprofessional aspect of my experience was the behavior of the pharmacist, Kierra. She consistently struggled to separate her personal life from her professional responsibilities, often allowing her personal issues to interfere with her work. This lack of professionalism not only affected her own performance but also created an uncomfortable environment for the rest of the team.

Furthermore, many of the other technicians seemed ill-prepared and lacked the necessary skills to perform their jobs effectively. This contributed to an even more disorganized and inefficient workplace, with no clear guidance or support from management.

Overall, my time at Proxsys Rx was a deeply frustrating and unproductive experience. I would not recommend this company to anyone seeking a supportive, structured, and professional work environment.



Very unorganized. High turnover and very understaffed. Trainers, QA and supervisors are not even pharmacy trained, but are training on how to answer pharmacy benefit questions. No flexibility in scheduling at all, and metrics are difficult to maintain with all the navigating required to solve one single problem. You participate in a shift bid every 6 months, and are ranked throughout the call center based on metrics; so the worse your scores, the worse your 6 month schedule. No grace period, and trainers even suggested cutting your breaks short to allow time to use the restroom off of the phones throughout the day, since there is no allotted restroom time outside of your break. Anything other than PTO/sick/vacation is highly unlikely to be a paid benefit. Entire maternity leave is unpaid, and they do not have to allow you additional time for pumping/nursing when you return. Health benefits are SKY HIGH - for my family of 4 (2 kiddos under 5 and a teenager), covering everyone was costing upwards of $700 PER PAY PERIOD. Barely left enough to sustain. Only positive - I am remote. Had to be on camera 8 hours a day, and if you stepped away for too long - you had an occurrence. If you enjoying being a robot, this is the place for you. I am currently looking elsewhere.

If you are seeking a career in pharmacy that is rewarding, flexible, positive, and supportive then Proxsys Rx is the perfect place for you! Throughout my career as a pharmacist-in-charge with Proxsys Rx, I learned when the going gets tough, Proxsys Rx always has your back. You feel supported and valued by management to not only do your job but to do it well. With a full staff of Technicians, Rx Care Advocates, and a Front-End-Coordinator, your day-to-day duties as a pharmacist are primarily focused on providing quality care to your customers and patients. The outpatient pharmacies with Proxsys Rx are located inside of hospitals which gives you a good mix of a clinical and retail pharmacy setting. Your patients include discharge patients from the hospital, hospital employees, as well as, members of the community surrounding your pharmacy. As the company continues to expand across the U.S., there will be great opportunities for you to move up into different positions. I've thoroughly enjoyed my career over the last 4 years and look forward to seeing what the future holds with this company! We are a Pharmily and we are Proxsys strong!

Login to 9-12 systems a day, your time on & off the computer is watched. If you're 1min late you're considered tardy. Everyone gives you different answers for the same questions, leadership is lost themselves & trying to tell you how to do the job. Idk how anyone is able to make the metric bc there are too many screens to go into within your call. QA grades you HARD & will fail you for everything. Management never reaches out to check on their team unless you start messing up or taking off. There is NO sick time/vacation,  only PTO. If you have no PTO you can't take off, & there is a shift bid every 6mo. They pretend to care about the staff, they don't. You have to email/text/IM about everything. If you lose internet, if your system goes down, if your ph stops working, etc. If you're working on a case & they feel you've been off the ph too long, you get an IM & a nice nasty email. Sometimes superviors & their backup will send you the exact same email. No one knows what's going on. DO NOT WORK HERE IF YOU WANT TO REMAIN SANE, it's not worth your sanity. You can only have 4 internet issues a year, after that you'll need to find somewhere else to work or risk being fired. More than 3 days off requires you to take LOA.

This company is ok at best. Been here for over a year and as you can see, I am on here looking. Pay is ok at best, raises are poor. Supervisors reach out if they see a problem like being on a call for long or in after call work for too long. They expect you to hurry up on the phone and complete all your necessary tasks during the call that you need to rush off of. The systems crash often, some daily, some weekly, and the systems are painfully slow. The leadership take zero accountability for the faults of the company (clock in one minute late because your system isn’t working, there goes your perfect attendance). Leadership is always passing the buck and you get different answers from different people, and your immediate call is only when it matters, so if you’re provided wrong info because a previous supervisor gave you wrong info, then you are wrong by. It’s a good place if you’re starting into the call center world, but if you have experience and know what you are doing, find somewhere better, they will make you have mental health issues if you do not already!

Maxor is still a small PBM, that is exanding, with that in mind they have a family caring unity and as long as you show what you know and are flexible they will strive to keep you. I am happy they are driving away from their old archaic methods and working to enter the 21 century. If you are looking to advance you have to be ready and strike, because being small means opportunities are hard to find. Not to say life there is peachy because if you end up upsetting the wrong people it is best to fight to keep your spot or just leave because people can make your life unpleasant, however that is a small list if people (they are slowly disappearing).

It was frustrating working at Maxor.  I worked hard, never late, very few errors, never called in.  But preferential treatment was clearly given to others who were more active at sucking up.   Ppl also complained about work load and it was given to others including me.  However, these people were constantly shopping online and covering for each other to take long breaks.   Also, do not trust the HR at this company.  Similar to HR at Nike, they are more likely to cover up for their friends than to address your concerns.  I would never advise anyone to work here nor would I ever go back, especially to the corporate office in Amarillo.

When I started here it was a decent place to work now with new HR and trainers it is miserable. I  apply to new jobs daily hoping to get away from this company. Not only do we NEVER get raises nor get response from management/HR about the subject, our holidays are being taken away also. DO NOT WORK HERE unless you are desperate and cannot find a single thing else. It’s like corporate meets and asks themselves how they can make their employees miserable then they make all the ideas happen. What started ok has quickly become living opposite of heaven. Cannot take any days off because there are no techs to fill in we are always understaffed due to how horrible you’re treated and the horrible benefits aka none. 

What is the best part of working at the company?
Supportive upper management, great  training program and excellent pay with bonuses. It’s a company who truly cares about their employees.

What is the most stressful part about working at the company?
The company sets you up for success, so there really isn’t  anything too stressful, but regular daily task of pharmacy and patients can always use its challenges. 

What is the work environment and culture like at the company?
The culture and environment is  nurturing, respectful and conducive to growth 

What is a typical day like for you at the company?
Emails, corresponding to clinic team members, delegating technicians and patient consultations

Top Job Titles	Average Salary
Pharmacy technician 222 salaries reported	$23.93 per hour
Pharmacist 67 salaries reported	$70.19 per hour
Staff pharmacist 37 salaries reported	$69.67 per hour
Pharmacy manager 23 salaries reported	$170,630 per year
Liaison 20 salaries reported	$26.38 per hour

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