certified medical assistant

medical assistant

implementation specialist

call center representative

medical biller

Pulse-4-Pulse

I have never written a review; however, to this day, this experience remains one I use as an example to my current team of how not to treat staff. After taking time to reflect, I believe this story is worth sharing.

My experience with Pulse4Pulse was incredibly disappointing and ultimately disheartening. I was terminated for "insubordination" — specifically for choosing to work at my desk rather than in a high-traffic conference room with large windows, often referred to internally as a "fishbowl." My choice was based on productivity, as I work best in a more private setting.

Throughout my time there, I consistently went above and beyond in my role — even stepping into responsibilities outside my position during high-pressure events, including one of the largest the company had ever hosted.

Despite my commitment, I experienced challenges related to management practices. These included overly frequent oversight, unclear expectations, and feedback delivered publicly in ways that were difficult to navigate professionally. At the time, I was in a shadowing phase for a new role that had been discussed with me, but I was expected to take on full responsibilities without formal training or compensation. The lack of structure made it difficult to succeed.

When I advocated for clearer communication and better time management, I often felt dismissed or unsupported. One particular situation involved being asked to set up a patient site with full creative control. Upon a manager’s arrival, the setup was criticized in front of patients, without time for discussion. Interestingly, the setup was later reverted back to its original layout, which seemed to validate the original plan. This was not an isolated experience — tight deadlines, minimal guidance, and reactive feedback created an increasingly difficult work environment. When I requested more structure, I was perceived as difficult to work with. My 90-day review was postponed until after I applied for an internal position, and though future opportunities and compensation were mentioned, they never materialized.

In my experience, the overall environment became increasingly tense, and my concerns often went unacknowledged. Ultimately, I was let go during a brief meeting after a full shift, without the opportunity to share my perspective. Interactions with leadership at times felt dismissive, and I frequently found it hard to communicate effectively during meetings.

I’m not sharing this out of resentment, but with the hope that Pulse4Pulse reflects on how its leadership practices and communication affect its team. No employee should feel unsupported or set up to fail. To my knowledge, the management team has not changed, although I did encounter one executive who consistently demonstrated professionalism and accountability.

Looking back, I believe my termination was less about my performance and more about systemic issues that made success unattainable in that role.

To those in leadership at Pulse4Pulse — or any organization — I encourage you to reflect on the different levels of leadership and the difference between control-based management and leadership grounded in support, communication, and trust.

What is the best part of working at the company?
I loved everything about this job - from performing the P4P vascular Wellness test, the office I worked at, management and other MAs I met within the company, and the patients! 

What is the most stressful part about working at the company?
It is still a start up business, and it was stressful to worry about job stability. The office I worked for decided not to stick with it, and although they were still willing to work with me and keep me on, I could not risk the instability. If I start to see more opportunities, I would easily reconsider. 

What is the work environment and culture like at the company?
It is very independent. Management minimally gets involved unless you need something, but they are all very nice and easy to reach.  Busy days are both good and bad because you get lots of patient interaction, but sometimes hard to keep up with time restraints. 

What is a typical day like for you at the company?
For a while I averaged 6 patients a day which was pretty perfect to perform the test, get all information input into the portal, and scanned into the office EMR.

You have to maintain a certain number of tests each month.  This is mostly out of your control but your job depends on it.  Some of the facilities don't have the patient volume to produce the goal the company seeks. You have to call patients  and convince them to come in and get tested IF they have met deductible,  insurance covers ,they have pre-qualified existing conditions and  the doctor your stationed at will allow it.  So many factors that our out of your control.  It may start off great but eventually you decline in numbers after you've tested most patients that come into the office. Even then you have some patients decline because it's painful to have the BP cuffs squeeze their legs. The list goes on.  This could be a great opportunity for maybe a part time gig but definitely not for someone who needs stability or a family to support.  At any time you could receive a 2 week notice because patient volume is not enough. The calling , finding out billing info , filling in spread sheets ....all just very tedious and not worth the stress in all honesty.  

Management was very understanding and supportive when it came to the needs of a veteran. 

If you have a military background, they are very understanding and open to all process improvements that will lead to mission success.

I was even offered a promotion after a few months of working here. There is plenty of opportunity for growth, so long as you apply yourself. 

Being that we do have quotas to meet, it can be a lot of pressure, especially since we work independently and with minimal physical contact. However, management is always supportive when it comes to giving you the tools for success.

That being said, I personally enjoy working independently. It gives me control over my workflow, and I feel accomplished when I meet the company goals.

I cannot speak on the other parts of benefits, since I get most of my care through the VA and did not sign up for them.

I’m still a new employee, nearly making it to 3 months in a couple of weeks and I have no complaints! The pay is great, there is room for growth, you get a sense of belonging within the company.
I’d say don’t knock it, untill you try it!
Your working with very minimal supervision, but at the same time the supervisor/managers are very much involved with your day to day, they stay in communication with you everyday, there’s a big support system in wich each day the work flow becomes easier and more comfortable. Very little clerical work, this job is hands on, you HAVE to be a “people’s person”, know how to communicate with people, be nice to patients, respectful, understanding , and as long as your a reliable and responsible person, you’ll do great with this company!

After working there for 5 months only called out once due to family situation. Showing up on time every day and doing what ever was asked of me, I thought I was doing a great job but then out of nowhere without any reason or justification they terminated me… this job is good if you are introverted and okay with sitting all day… patient testing is 5+ patients per day, if the office the your working for does not meet quota, Corporate will hound the P4P medical assistant instead of main doctor to increase testing … it is doctors responsibility to send patients for vascular testing, beware… look for a better job that will value good work ethic… not this company… pay was ok, but overbearing pressure from corporate is not worth the anxiety/aggravation…

Depending on scheduling determines how busy you are. Some days are more busier than others buts it’s consistent. I enjoy not having to be involved in the larger part of the clinic. I enjoy my patients and I advocate for the test. I think it’s great. No room for calling in, there is no one to take your place when u don’t come in. Management is supportive and I try not to bother them it can take a while for them to get back with you sometimes. I opted out of the benefits until next year so I don’t know about that. I work close to home so a 30 min lunch is ok. 

Fair pay , bad training when they are establishing a contract with doctors office they should always be aware of what type of insurance the doctors contracted . All trainers should know all aspects of their needs to be successful. "I don't know" is not a good answer or you need to call whomever for a answer to your questions.That is bad business 
That makes for unhappy employees 
The Cons: Kind coworkers,  bonuses are given only if you surpass a certain amount of tested patients ,Paid weekly. 



Over all I really enjoy working with Pulse4Pulse I've learned so much while working here!.
The Managment is the best overall they are so helpful and very understanding. They are involve with everything that is accomplished here ! I also love meeting my goals each and everyday. It gives me a good feeling hearing from the management that i am doing a awesome job. Thank You for this opportunity! 

You will be hired as a medical assistant to perform diagnostic tests to "potential" patients through a fabricated list of patients attending the clinic that day, you must sort, screen and process the patients for an OPTIONAL health test. Managers, supervisors and the administration are only focused on reaching the "goal amount of test performed". It's a sales pitch in the medical field. 

Top Job Titles	Average Salary
Certified medical assistant 42 salaries reported	$22.57 per hour
Medical assistant 7 salaries reported	$23.00 per hour
Implementation specialist 13 salaries reported	$66,346 per year
Call center representative 1 salary reported	$21.50 per hour
Medical biller 1 salary reported	$52,500 per year

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