customer service representative

recruiter

inspector

document reviewer

recruiting coordinator

Quiktrak

When I started, I was told repeatedly that it would only be a part time job.  But it became a full time job for me.  It was my full time job for 3 years, and I made a decent living out of it.

I was an "Inspector", which means an independent contractor.  As an independent contractor, they want to pay you as little as you are willing to accept.  That's understandable.  So the key to success is to understand your actual costs and bid accordingly.   

Work load is determined by how much you bid, how flexible your schedule is, and how many other inspectors are in your area.  They do not guarantee any amount of work.  I quit because my work load suddenly dropped off significantly.  I was one of their more experienced inspectors, but that wasn't a guarantee of receiving work.

The job is conducting inventory audits and conducting various types of inspections.  It isn't hard work if you are thorough and are able to remember where serial numbers are located on various types of equipment.  Most of my time was spent driving to and from locations, so you should be comfortable driving long distances.  Occasionally I would drive as much as 300 miles one way.

The job is ideal for someone seeking part time work.  There are many retired or semi-retired people working for this company.

Quiktrak is the middle man in getting inspection/audit request from various financial institutions, meaning the independent contractors with no benefits they hire are on the lower end of the pay scale after Quiktrak takes their cut for operating expenses. Although they offer some travel expense at times of $10-$15 plus $25 per inspection plus possible additional pay of a small extra amount if the inventory is over a certain amount,  the pay isn't generally enough to cover your time and mileage so you have to negotiate per job for higher pay before accepting the job. I have been assigned jobs that can take up to 2-3hrs because of the company's you inspect are slow to respond to reconcile unaccounted inventory which reduces your pay per hour to $12.50 or less. In my area there isn't enough work to do their assignments full-time and some jobs I just pass on as the compensation just isn't worth my time or I get tired of negotiationing for higher pay. Pay is monthly meaning inspections complete during a calendar month won't pay out until the middle of the next month. I had built a relationship with several Quiktrak processors who assign jobs, but lately I have noticed new employees and negotiations have been strictor resulting in declining more jobs. 

When you add up the expense on your vehicle (gas, oil, maintenance, mileage depreciation, liability insurance-better be right too) your pay is less than minimum wage because many jobs take longer than planned as the "unexpected" comes up constantly. Your inspecting for a vendor that rarely lets their client (your contact) know you will be calling. Sometimes you put on your sales and customer services shoes more than you should as someone else dropped the ball. Add the chase down time to find your contact as you're under a deadline to complete. You get pressure to take jobs far from your location with little compensation in their offer. They don't care about you or your time. The jobs are sporadic running hot and cold at THEIR need (but YOU be available), so income is not reliable. If however, you're watching TV and want to beat on your car and don't value your time, its a good job for a 16 or 70 year old. If you like the unexpected (not paid for it) and client volatility, you'll find the swearing exciting!

Typical day is being micromanaged, undermined and advised that "this cannot be done".   Over the few years I learned that the company is not forward thinking. Systems are outdated and not agile.  New products, services and internal controls cannot be implemented easily into the system for efficiencies.  Processes and procedures are not up-to-date.  Management lacks leadership, is not experienced and does not think strategically.  Culture is passive aggressive and reactive to their employees and customers and not proactive.   The hardest part of the job is the leadership and the inability to discuss situations directly with an individual or peer.  Trying to make changes or suggestions is only met with behind the back discussions and resentment.  The company focuses on the profitability only and does not progressively manage their customers and employees for the future success of the organization.  Over the last year the organization has become toxic to its employees and customers resulting in turnover and customer issues.

You must use an Android phone. They will ask you to go anywhere in the state and beyond. Don't accept jobs and you won't be offered any. You could drive 30-40,000 miles a year, NO mileage. They say they don't, but, THEY TRACK YOU with your phone. You will ruin clothes and get very dirty inventorying warehouses and heavy equipment. A lot of your work is unannounced and others you work when the contact is available, not your schedule. You are expected to do PERFECT work when sometimes it CAN'T be done perfectly. Make a simple mistake and management might accuse you of fraud and/or fire you... You could stay busy, but, you won't make any money. I worked for them for over five years full time. Some jobs were very easy and enjoyed them, MOST were a major pain and you are paid by the job, not your time. Get injured on the job and you are through. You drive a lot which makes you vulnerable to getting tickets. That could prevent you from getting jobs in the future as well as increased insurance cost!!

If you respect yourself, your time, and your vehicle this is not a good job option. The pay structure is absurd compared to the time investment, driving, and equipment you need to perform the job. It generally paid out to approx $4.00 or less per hour when the 25.00 report fee is split to accommodate for the hours of travel, work, gear/equipment expenses, and self-employment taxes.  There is zero pay for the hours of "training" they want you to complete online for certifications. Their company charges a large fee for the customers they represent and pay very little to the people that actually go into the field to complete the work. Depending on where you will you will be out in the elements which can be hot in the summer and cold, ice, rain in the winter. Again you are responsible for any gear and do not get paid for your time while out in the field or driving. They are taking advantage of people who work for them.

This is a good job to make a little extra money if you are retired, have a night job, or disabled. Where I live, there is not enough work to consider this a real job. I would only get assigned 3-5 jobs a week. An easy way to may $100-$200 a week to supplement your income. You are hired as a contractor. They will send you jobs all over the state but you can always decline a job if its too far away. The pay is low, but I learned that you can bargain on the pay. If they gave me a job that required me to drive 1 town over, they would usually only offer $25. I would always email back requesting an additional $20-$30 and they always approved it. They are always going to low ball you on the pay, but if you are their only person in the area, they really have no choice but to pay you what ever you ask for. You have to down load their software to your phone. They send you the jobs inventory to your phone. You have to have a Samsung to even work for them. Their software does not work on Iphones.

In the years being with the company, it has felt like a constant barrage from management and execs to do better; however there is never any changes to the top. The good ones at the company who do great leave as there is no room for any advancement. They say there is, but there isn't. They continue to hire to fill their pool however they do not compensate fairly to their employees. A lot of the time they expect you to do more for less, which after a while burns you out. The job itself burns you out and leaves you feeling like management and execs do not care about you or your well being. Overall, the management and execs need to change or learn leadership skills in order to lead. This constant flux of messaging to the staff is felt not only in their employees who are internal but are also felt amongst the inspector and client base as well. 

QuikTrak not only has tried to get away with not paying for jobs completed
but now they have also lied about sending my check when they were supposed to. This has happened on several occasions and I am now having to deal with landlord as well as utilities. There are several employee's that work there in the offices in Beaverton that are very good people , but they unfortunately have a few that they should be able to trust since they are in charge that are not reliable whatsoever. They do not look into situations completely before acting on them which in turn they lose good inspectors. They have always been able to count on me in emergency situations, as well as any situation . Those few should be terminated to make this a good place to work at. And I am still waiting on my pay now for the 8th day , when it only takes 2 days for check to get here. They have lied and I am going to take this matter to someone who does matter. Shame on them

Starting out with QuikTrak, it was a very pleasurable experience, and after a while it became a very disappointing company to contract with. They make you believe that you will receive good work and decent pay. If you don’t complete everything to their liking they will start treating you differently and they will show it by not giving you work and disrespecting you. They don’t care about you as a contractor, the conditions that you have to endure on the road or what happens along the way, they will replace you the next day. This company has its few favorites that receive the good work with higher pay and to the ones that they don’t really like they will get the low paying jobs in difficult conditions. They waste your time, energy, money and gas. Steer clear from this company and go elsewhere where they respect and value you, your vehicle, and your time.

Top Job Titles	Average Salary
Customer service representative 3 salaries reported	$18.00 per hour
Recruiter 2 salaries reported	$46,000 per year
Inspector 2 salaries reported	$25.00 per hour
Document reviewer 4 salaries reported	$16.00 per hour
Recruiting coordinator 2 salaries reported	$46,000 per year

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