outside sales representative

warehouse associate ii

customer support representative

inventory manager

accounts receivable clerk

R.S. Hughes Company, Inc.

I worked as an outside salesman at the Salt Lake branch for just over 15 years. I was very blessed to have worked for RS Hughes for as long as I did.  They are unique in the way they do business.  For some people like me, it was great.  Other people may find their methods old fashioned and outdated.  If you need an office that is new and fancy with a manager stroking your ego every hour to feel valued, then you don’t want to work for RS Hughes.   If you’re hard working, able to solve problems on your own, and willing to do anything and everything to make sure the customer gets his order, then you will thrive at RS Hughes.  Customers love RS Hughes because they answer the phones, and do what they say they are going to do.  It seems like a no-brainer, but in the cut throat world of industrial distribution, you would be surprised how many distributors cannot or will not do the basics to win business.  RS Hughes excels at the basics.  Their website is state of the art.   For employees, RS Hughes has the best health insurance and benefits in the industry.  To those people who show their worth and get a few years under their belt, the benefits and pay get better and better.   RS Hughes is not a perfect place to work by any means.  It was my experience, however, that overall there were many more positives than there were negatives.  

I am a current employee at the R.S. Hughes company and I am proud to say that it is an exceptional place to work.I am pleased to say that I have an extraordinary manager who allows me space and time for not only the tasks at hand, but personal creativity.A typical work day is simply ensuring that all UPS and Fed Ex is received and properly observed and that all purchased product is prepared for shipment by the end of the day.R.S. prides itself on being a global distributor of industrial products like adhesives,lubricants,single & double side tape,etc.I previously had no experience in this field and I basically learned about the purposes of all the products and some valuable nuggets about the corporate structure.I only have two co workers at the Milwaukee branch,my supervisor and his assistant and I have nothing but praise for their patience, understanding, and advice.The job is not stressful at all and fortunately for me,I have a strong work ethic as evidence that there should be no concerns in the warehouse.

I have always said this company can be an amazing place to work if everything is running smoothly. I started and we were down a guy. I picked up the slack and was always praised for it. I was told we would get to operating as usual once we hired someone and we will be successful. We went through 3 employees in 3 months due to lack of management. It could be solely this location with the manager I had but I have a hard time believing that. My manager had been there 12 years and still acted like he was brand new. He was not the captain of the ship, and it never felt like he had the branch on his back. He often outsourced for help because he was unable to take care of his own work. 

I was terminated due to “violating company policy” but my manager gave me instruction on what to do… hard work there was not rewarded and I was met with loads of empty promises that left me with too much work on my plate and too much stress on my shoulders. It was a one man show and I was never trained on how to do my job correctly. 

There really are no words. They lie in the interview about the job responsibilities AND THE SALARY. They say "old fashioned" but they really mean grossly inefficient. The managers and coworkers are all paranoid they will lose their jobs, and will sabotage others to accomplish this. The upper management acted like obnoxious frat boys. It's really a company with little direction and identity. If you are fresh out of college consider and give it a shot for some experience. If you have any experience at all this company is not for you. They do business like it's 1998 and then they will treat you like your modern methodology is weird and different. The people you work with are also very unpleasant. They are the stick your head down and don't ask questions types. If you are a creative or innovative thinker this company will kill your spirit.

if you are coming directly out of college, or if you are in a transition from an old job this can be a good fit.

I wouldn't expect a lot when it comes to growth, you will have to become a manager and relocate to a different city or state to be promoted.

Don't let the job title trick you, there is very little selling skills required.

We take inbound warm leads and process orders and quotes. However, there is a great deal of administrative work that is required along with, purchasing and accounting. Its far from what you would consider a "sales" job.

Although they will advertisement positions with limitless income potential,
You will have roadblocks & numerous limitations placed on your ability to grow your region, to increase revenue & ultimately your income, company is extremely top heavy, with lots of bureaucracy layered one after the other which stifles entrepreneurship & the ability to target new business.
95% of the obstacles are all internal.
The division of the depts, leads to employee animosity, very little teamwork or cohesion with sales support, customer care, billing & sales, all operating independently.
Very odd way in which to conduct business. Leadership can’t see the forest for the trees.

It started off chaotic. Their definition of training is reviewing a word document that has the steps lined out once and demanding you get it perfect from there on. They kept adding more to my plate and every time I voiced up to my manager (VP HR) that this was a lot, I would get shamed or chided. The HR department is very small and the VP isn’t hiring that many new people that would side with the workload. Once you are on her naughty list, good luck trying to get off. They only give promotions once a year if you are an admin on her naughty list.  There is very little room for growth 

What is the best part of working at the company?
co workers and pay is descent and friendly, at least in the digital marketing department. 

What is the most stressful part about working at the company?
company hierarchy and communication with other departments take to long for approval. 

What is the work environment and culture like at the company?
relax, friendly and caring. for the most part.

What is a typical day like for you at the company?
hybrid schedule, 9 to 5pm, with a good lunch time.

Worked at this company for multiple years where they had continuous staffing/turnover issues throughout numerous departments which rears its ugly head more than likely until this day. Communication issues galore amongst the staff when attempting to resolve more complex matters for customers or during certain periods even simpler tasks. Constantly worked overtime and had a severe lack of work + life balance. Solid way to get your foot in the door of the Industrial Products industry but likely will be a stepping stone rather than a career.

The culture in the office in Kent, WA was very relaxed and fun. The employees there were fun to work with and when things did get stressful reminded you we were just selling tape and glue. The branch manager was also there to bring you up when you were down but at the same time hold you accountable for mistakes made. I wish I would have been more vocal about the salary and my interest in not being relocated when they were talking about me taking over a branch. I found the grass was not greener on the other side.

Top Job Titles	Average Salary
Outside sales representative 6 salaries reported	$92,917 per year
Warehouse associate ii 27 salaries reported	$21.96 per hour
Customer support representative 6 salaries reported	$24.33 per hour
Inventory manager 12 salaries reported	$24.96 per hour
Accounts receivable clerk 2 salaries reported	$27.00 per hour

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