warehouse associate

customer service representative

specialist

outside sales account manager

account manager

REDI CARPET

Basically, work is quite consistent. You will have work to do on a daily basis in this position. The people in the building are really worth being around and the culture as a company is decent. For the inventory/purchasing team, you’re basically learning from each other. The Team supports and gives you the knowledge you’re going to learn but the Supervision is spotty. Upper management doesn’t know what you do on a day to day basis but they like to preach about being “World Class” and asking for Basic training on comes from your peers and not the Training team on payroll. The demand of work is constant and it flows well but, management says they have your back but leave you out to dry when they don’t communicate often with every employee outside of “The Favorites”. Each city you work in is different but maintaining a good relationship with the GMs and OPs managers are key. The tools to learn and have the knowledge of working with and alongside these General Managers and Operation Managers are great but, they expect you to know things that’s sometimes isn’t taught well by Management. Rely on your Team to help with the day to day questions as the Team will be your best option when it comes to Day to Day work. Also, The OC team is a good resource as well but, they’re limited on response as they are always traveling but you can learn from them more than your Supervisor. 

Typical day is driving around cold calling apartments trying to win over property managers. Measuring all floor plan layouts, creating price sheets, scheduling & managing installs from start to finish, dealing with bad installs, warehouse running out of materials. 
The worst part is that you have zero support from management whatsoever. The Sales manager and GM will take credit for any business you bring in. They are only in it for themselves and will make up lies to HR to get you fired… The Dallas branch has lost over 15 account mgrs in 1 year since the GM got there. That branch is falling apart and the management is running that branch to the ground. 

My first year at Redi was super hyped and loved my branches and had take time off for family issues ..I love the Hr and the controller he was busy so didn't get speak to him about my concerns ..We are trained by our peers and tech savy and you use excell so you need to know a few things Which we have leads and unfortunately the one I experienced would talk down to me like I was incompetent and I should have went to hr about it as it happened several times until I was moved and still happened so I cut communication with that person. I had health issues for several months but came in as scheduled and I really felt I had no future there everyone made more money than me but yet I had experience and  always gave my best to customer..I feel that some of the leads do not know how to talk to people or train maybe due lack of experience .Hopefully they will weed out or have a trainer specifically for credit is needed

I mostly work from home so there is no need to go to the office. I have a customer service department that I speak to on a daily basis that is very helpful all the time. I have learned so much. I have a new GM that came from the sales side of the industries that has helped me tremendously. Co- worker are fun and knowledgeable. Acc. managers are very competitive though. Not willing to help each other.
Hardest part of the job is the market is saturated with flooring companies entirely too much completion. Some companies are willing to give away work resulting in basically working for free. the most enjoyable part of the job are the people in customer service they are fantastic people and really care about people and the company they work for.

I was hired to open a branch and grow it into a profitable business. I am given the freedom to manage the branch with very little oversite from corporate so long as I am hitting my numbers and growing the business. Management is exceptional and supportive. The culture is excellent. Hardest part of the job is definitely finding talented people and convincing them that this flooring company is a great career move. The 401k match could be a little better. They have a retirement plan but only match 1% but its better than nothing. Going to work 98% of the time is a total pleasure! I would also love to advance in my career but any advancement I made would require travel at this point which I do not want to do.

What is the best part of working at the company?
Very poor management, majority of the reps can not do thier job correctly and it becomes your job on top of your work load. Mangers are not fit to be in the positions they are in at all.

What is the most stressful part about working at the company?
Laziness of account managers and the management in the company is very poor.

What is the work environment and culture like at the company?
Stressful, rude employees. Laziness. Very poor management 

What is a typical day like for you at the company?
Stressful from start to finish. No accountability from majority of the employees.

What is the best part of working at the company?
Nothing! The company will promise and never commit to their promises. You always have to watch your back because no one can be trusted and everyone is out for themselves never a team work

What is the most stressful part about working at the company?
The most stressful part of the job is you are on your own so you have to keep to yourself and not trust anyone. 

What is the work environment and culture like at the company?
Stressful, headache, and too much drama.

What is a typical day like for you at the company?
Stressful, 80 % of the time you don't wanna be there.

Work here was easy. Usually in the mornings I would load off materials to carpet installers. Most of the day was taken up by the vinyl and carpet cuts for the next day jobs. I learned about inventory and working together as a team. I would manage by helping out with the cuts or just organizing the carpet rolls into their spots with the forklift. My co-workers were well accommodating and easy to socialize with. The worst part about the job was probably just unloading the trailers full of padding. Overall, I enjoyed every other aspect about the job.

For every challenge that arises, there is a full support team behind you to back you up and get you through to the other side.  And at the same time you are empowered to make decisions, and the learning curve is baked into every aspect of what is expected of you. It is an exciting ever growing industry that literally has no limit on what you can achieve. It has been a rewarding job both financially and professionally.  I love coming to work every day.

What is the best part of working at the company?
The ability to help fulfill client needs.

What is the most stressful part about working at the company?
Lack of internal structure, process, training and industry knowledge.

What is the work environment and culture like at the company?
Deflating, unhelpful and unorganized.

What is a typical day like for you at the company?
Receiving texts, calls, emails from clients with needs and working with them to provide best solution.

Top Job Titles	Average Salary
Warehouse associate 11 salaries reported	$17.11 per hour
Customer service representative 2 salaries reported	$16.50 per hour
Specialist 1 salary reported	$17.00 per hour
Outside sales account manager 8 salaries reported	$70,532 per year
Account manager 1 salary reported	$115,000 per year

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