beauty advisor

operations associate

sales leader

sales coordinator

loss prevention director

RIMOWA

You’ll hear senior managers say “ we are 120 Year old start up company” a lot, like it is apart of the culture or supposed to win you over, but the reality is this is a complete cop out because the Senior Mngr team have zero direction as a company in US, and continue to make major changes to people’s pay structure while increasing expectations and goals. Product quality is increasingly POOR with several cases breaking on first travel or over and over. I received constant pressure to write up tenured associates who were performing well in attempt to get them fired which I highly disagreed with. HR and Senior leadership completely out of touch no matter how many conversations. Also Benefits are not good, they do not pay for parking like all other brands; they actually promised to pay for parking but accountant defaulted on almost every bill resulting in loss of parking, water, and general services for store. Visits from EU Execs and they would see repairs stacked to ceiling and comment on poor quality! DO yourself a favor an pass on this brand, they won’t be around in 1-2 years.

Upper management lacks open communication and often enforces strict policies without flexibility or understanding. Mental health is not prioritized, and the work environment frequently carries negative energy due to a lack of teamwork.

Employee morale is low, and leadership does not foster a safe or welcoming atmosphere. Client communication is also poor, which often results in dissatisfied customers.

The company frequently changes policies, including updates to the employee handbook and inconsistent information regarding warranties and repairs, creating confusion for both staff and clients.

Overall, I would not recommend this workplace. There is a high employee turnover rate, including within management, and the store feels like a revolving door, with many employees leaving within a year. Opportunities for internal growth are extremely limited, making it difficult to build a long-term, sustainable career here.

As with all smaller Companies who join a much larger group (LVMH) there are growing pains with new objectives and challenges to overcome. At RIMOWA the positives far out number the negatives. The Company is working hard to make sure Management that may not have been a good fit are replaced with ones that are supportive and care about the development of talent. I’m proud to consider myself among those always looking to improve my teams work life and recognize their strengths and give assistance with their weaknesses.

Overall good company.  Stable because of LVMH but not sure they would've survived COVID otherwise.  The experience you have is very different depending on which office you work in and who you report to. You have to part of the "IN" crowd to get any recognition. Some people will tell you that upper management is very accessible but some have never been acknowledged even though they contribute tremendously to the reputation of the company. 

I got the job through a temporary agency and received two short term contracts after the initial three months. Unfortunately, they are having a work slow down so my current contract will be terminated two weeks early. 
The people are friendly. Management is easy to talk to. I would have accepted a full time contract if it had been offered.

Having a healthy work culture has always been important to me considering the hours spent at work. RIMOWA has done an outstanding job at creating a caring, hard working & healthy environment. It’s been such a delight working for this company and standing with their morals & beliefs. It’s truly a pleasure to be part of this amazing growing team. I would highly recommend! 

Many greedy people make you work and do many jobs that aren’t your title making you think that this will benefit you while they are taking all the credit and when you speak up about it to HR and request a raise or a better position you will be shut down for multiple reason that don’t make sense because most management doesn’t last there 

Management is incompetent, doesn’t know how to do anything, and if they do help, they end up messing it up, the team is quite small so often time coverage for the day would be crazy as you would be helping so many clients and you would be very overwhelmed 

It's a place you can enjoy going to every morning the other employees of friendly fine loving everyone's like family there I couldn't of asked for a better place to work

During my time I found the mangement in Cologne incompetent and they unrealistic expectations. They didn't react when they were needed. 
The work with the colleagues in the store itself was good. The products have diminished a lot in quality since LVMH. 

Top Job Titles	Average Salary
Beauty advisor 164 salaries reported	$19.19 per hour
Operations associate 1 salary reported	$23.00 per hour
Sales leader 45 salaries reported	$28.48 per hour
Sales coordinator 39 salaries reported	$21.59 per hour
Loss prevention director 30 salaries reported	$25.39 per hour

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