underwriter

intern

software engineer

director

claims manager

Overall, this is a great company with a strong workplace culture and amazing coworkers. However, the IT department is somewhat mismanaged. A typical day involved multiple meetings, many of which could have been handled via email. Frequent interruptions and context switching made it difficult to focus on primary tasks. There was a lot of after-hours work, including 4 AM releases every two weeks, and at times, you were expected to work overnight and then a full shift the next day. I was often called into work while on PTO as well, which made achieving a work-life balance challenging.

One major issue is the lack of a proper onboarding process for new employees to understand the complexities of the insurance industry. This responsibility often fell on the veteran IT team members, who had to teach the business side to others in addition to their primary roles. They attempt to follow Agile methodologies, but deadlines are often pre-decided or ignored when developers provide estimations. Horizontal teams are overburdened and understaffed to meet the demands of the vertical teams, which creates additional stress.

Management, especially direct managers, genuinely cared about their teams and always tried to improve the work experience. However, upper IT leadership was difficult to access, resistant to alternative opinions, and prioritized profitable teams over others. The hardest part of the job was the imbalance between work and life, and promotions typically required proving yourself by doing the work of the next level for years before being considered. Despite these challenges, I’ll miss the fantastic culture and coworkers.

I have now worked for RLI for 10 years. It's a great company to work for but I don't see a growth path in my current position. I enjoy the coworkers I have and the job stability the company has been able to provide me in the last 10 years. Honestly, the people I work with has made it so easy for me to stay there but in the end I need to focus on my career growth and moving on. I have learned so many factors about the workplace environment. I believe anybody can be shown how to do the actual job description, but believe RLI has taught me so much more. I have learned how to work in teams, how to get along with people that disagree and learn to be open to new ideas and suggestions. 
There really hasn't been a hard part at my job which is why I feel I need to move on and be more challenged. Sure I had to work on policies that were complex, large in scale and time consuming, but it was nothing I couldn't handle. The most enjoyable part was getting to work on setting my own agenda. By setting my own agenda I could determine what I would be working on each day. I still had due dates and deadlines, but it was great not always having to start my day doing the same thing. I always had the option to work on other tasks.

There's a lot to love about this company.  Management is very good at either advancing you within your own department, or transferring you to a department that you're best suited for.  The benefits are great, the pay is good, and the culture is the best I've worked in.  Management gives staff the freedom to work through their tasks in the way that works best for them, and there isn't any micromanagement.  However, there is always somebody ready to help you if you need some support.  The work is challenging, but engaging, and the culture is professional and friendly.  I feel lucky to be a part of this organization.

I was a one man operation fop that first year. RLI does have a good reputation within the industry which helped. What was mnot on my radar was my father ( who was having health issues) asking that I come to Phoenix to help him Dawn International.

Opened first bond office for RLI in Oregon. Began territory with zero agents and zero premiums. Business development strategy was to appoint agents and brokers as sources of new business. Niche was to produce and underwrite commercial and fidelity bond business. Ninety percent of sales calls were conducted face to face. Appointed thirty five new agents in the first year of operation (2006). Responsible for the collection of any and all past due premiums with all agencies appointed in Oregon


I worked in the Transportation Division for a year and a half.  I witnessed a change in management (VP Claims) and the new guy brought his own people with him from his previous job.  There was obvious favoritism and the new people were protected from the heavy handed home office claims management.  I was well liked and respected by my peers and junior adjusters, but was terminated because of results that were beyond my control.  I was branded a "poor performer" after I filed for unemployment and negotiated a better severance deal than offered.  At 58 years old, they trashed me in the fallout even though I practically bled for them, and they left me high and dry to find another job at a very late stage of my career.  It was wrong and I could never recommend them as an employer for any upstanding and hard working person looking for a company to devote his or her career to.

RLI was my first insurance underwriting job out of college.  At that time they were providing a 9 month training class which helped tremendously  to get me up to speed and allowed me to meet many of the senior executives in Peoria.  The workload was reasonable and my first local manager was an excellent resource.  After he retired things deteriorated quickly.  

It's all about the people, since you work with them every single day.  Things changed pretty quickly and I left soon after.  I did really enjoy working with everyone else in the company, from other LoBs to other UWs in different offices.  

RLI is known as a great place to start your career or retire at.  They know exactly what they want to write and don't give their lines growth goals that would result in poor decision making.  Steady management and a well-defined appetite have treated both the employees and the company well over the years.

Great company with a strong ownership culture. The people here are smart, truly care about the company and take pride in their work. Employees at all levels of the organization are empowered to make decisions and help customers. The company provides outstanding employee benefits, including flexible work arrangements. 

There is also a strong culture of philanthropy, volunteerism and giving back to the communities in which employees live and work. 

All around, it is a great company with great people that provides fulfilling career opportunities. Highly recommend!


I have only worked at RLI for a short time. But in that time, one thing has become clear: RLI is value-driven. And not just in the typical profitability definition of the term (although it is that too!) RLI leaders have championed a culture that values relationship first. Relationship with customers, employees, and partners. We seek win-win-win opportunities and intentionally steer clear of ones that don't fit that criteria. This creates trust which leads to creativity and sustainable profitability. It is different than what you might expect out of an insurance company but as we say around here, "Different works!"

Great company with a strong ownership culture. The people here are smart, truly care about the company and take pride in their work. Employees at all levels of the organization are empowered to make decisions and help customers. The company provides outstanding employee benefits, including flexible work arrangements. 
There is also a strong culture of philanthropy, volunteerism and giving back to the communities in which employees live and work. 
All around, it is a great company with great people that provides fulfilling career opportunities. Highly recommend!


Top Job Titles	Average Salary
Underwriter 3 salaries reported	$81,333 per year
Intern 4 salaries reported	$21.00 per hour
Software engineer 3 salaries reported	$104,000 per year
Director 4 salaries reported	$165,375 per year
Claims manager 3 salaries reported	$153,333 per year

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