support specialist

lead teacher

client services specialist

preschool teacher

sous chef

Raleigh Rescue Mission

What is the best part of working at the company?
The joy on the clients faces when they graduated.  When they got to leave and move to their own home with all the tools they need to help them succeed in life. God truly works miracles for those who believe and have the fortitude to do what they need to do according to His word!


What is the most stressful part about working at the company?
There were always so many souls leaving before the miracle happened

What is the work environment and culture like at the company?
As long as you aren’t too white the work environment is just fine. But let your color show too much and you will be hated for it. Being white can be a bad thing sometimes

What is a typical day like for you at the company?
Busy, There is so much to do with so many clients to work with each one at different steps in their journey.

I started out here at a part-time position and moved to a full-time position when the new CEO came on board. Most of the management were bullies and played favoritism.  Many people who go into this field have their own mental health issues and, sadly, many employees brought their issues to work with them and brought their problems out on others. Human Resources had issues and played favorites as well so I learned to keep my head down. When I first began, we had case managers who liked to bully others and take control of every situation. Our director  was good but her immediate boss had some serious issues. Over the time I was there, all of the case managers and most of the upper management quit. I feel sorry for the clients at the Mission who have to put up with the mental issues of the staff along with their own issues.

Good Organization, but management structure needs to be reviewed and restructured.  Needs to be less time spent on staff meets and visions and ore time spent serving the public and assisting in their needs.  I enjoyed the role I carried within the organization, but it lacked any weight with decision making with upper management.  Management needs to take more time listening to employees who directly work with the people being served.  There are so many areas where service projects could be improved to assist clients, but little changes are made.

Most enjoyable part of the job is helping each and every family achieve there goal into getting back on their feet.  A typical day at work is running around trying to find something to do, or you will just be bored sitting. 
Management is terrible and inexperienced. This place needs stronger management and compassionate people who will lead  there staff. Clients are treated like prisoner's and it's just horrible. If your going to spread the word of the lord do it the right way and do not be a hypocrite. 

On a typical work day, I may complete and assessment on a potential new resident.  Teach the orientation class, work with residents on my case load, to assist with resources, credit repair, work to identify other areas of concern, such as mental health issues, employment as well as housing issues.  The hardest part of my job, is when a client/resident decide to leave the program, before completion.  For me the most enjoyable is to be a part of the shelter, and when a client/resident received housing.  There is no greater feeling.

I truly enjoy working with the ladies in the shelter. They have taught me so much about myself even in their present strenuous situation. The organization's strongest suit is allowing employees to speak on their faith and live it out openly. The weakness here is not allowing internal employees a chance to advance into other opportunities. After two years of employment I've applied for 3 positions in which I felt qualified for. The company continues to hire external employees, so room for advancement is slim to none.

What is the best part of working at the company?
A great deal of staff are experienced knowledgeable and professional 

What is the most stressful part about working at the company?
Working with an arrogant CEO,who has not mastered the skills or respect and understanding. 

What is the work environment and culture like at the company?
The culture lacks diversity and or understanding of culturally diversity and respect.

What is a typical day like for you at the company?
Meetings,meetings,and more meetings.

Most days are different, but that is one thing I enjoy. Hardest part is decisions that need to be made and that will definitely impact someone, but it is important to make that decision. 
I learned that anyone can experience challenges in life and those experiencing homelessness is not who most people think they are.  
I love that our team knows each person in our program is a sacred individual and that God has a plan and purpose for all. The team works together and culture is welcoming.

Over the years, the mission has worked to redefine program goals and objectives.  Despite their effort, the program is unstable.  There is backbiting, gossip and a mistrust of leadership.  Leadership does not support the efforts of staff and does not include staff in program decisions.  There is a tremendous turnover at the mission.  Some people leave and often leadership dismisses the entire staff of a program.

What is the best part of working at the company?
Interacting with the clients is rewarding and fulfilling.

What is the most stressful part about working at the company?
Having to wake up at 4am to be on time to begin work by 5:45am.

What is the work environment and culture like at the company?
Pleasant, broken and hurting women, etc.

What is a typical day like for you at the company?
Remaining alert for 12 hours straight to be available for the women any moment.

Top Job Titles	Average Salary
Support specialist 1 salary reported	$21.00 per hour
Lead teacher 1 salary reported	$23.50 per hour
Client services specialist 16 salaries reported	$18.38 per hour
Preschool teacher 3 salaries reported	$23.17 per hour
Sous chef 4 salaries reported	$22.50 per hour

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