software engineer

associate

senior associate

digital marketer

analyst

Red Ventures

Interview process: Its about 3hrs overview of company(1hr) tour(15-30 min) you are interviewed by 3 people come prepared and do your research about the company they ask off beat questions like name all the things you can do with this pencil, or my question was duct tape. The reason they ask you these questions is because they want to see how fast you can think on your feet and how creative you can get with the answers while you are on the phone most likely selling not many English customer service phone position available.

Interview tip: If you never had sales experience ,thats ok they want to be able to train you their way just make sure you come across as teachable and if you do have sales experience be careful how you come across because they want you to follow there direct way of selling you will also do a mock call with a manger in the interview twice and the will tell you what to work on make sure you write down what they say in front of them. The just want to make sure that your teachable and humble.

management: Is hit or miss but most are them are encouraging each has there own teaching style some are more patient some were not like my leader he would roll his eyes when i raised for help on the phone and made me feel uncomfortable by knit picking instead of really trying to help me...... Most people there were nice and they other managers that you didnt work with would know your name or face they try to keep you happy so you can perform at you best.


The hardest part: I had never done hard sales before in my life, and I didnt even realize when i would call cell phone companies etc... that is what was being done and i always thought that the employee was hooking me up with a "special deal" etc... They teach you a lot about selling though you can use the tips for any sales and sometimes relationships with people in your lives they teach you to be more confident and assumptive , in a positive direction. They will discipline or fire you if you soft sale Ex " Just try it out you can cancel it before 30 days" Its very aggressive and competitive but they have alot of rewards systems there If you are money hungry and catch on pretty fast you could make alot of money just off your commission checks some people there make thousands. 

Warning: If you have 1 good sales day dont get too happy especially if your brand new because the next day you may have the worst day.
Everyday is different.

Why I left: Im not going to sit here and bash the company based off one manager or whatever they are a very good company overall and I have worked under lots of different mangers there they have alot of change. It really is a fun environment because when you get on those phones its no joke customers will call in blazed, cursing you out, yelling, extremely cheap but the hardest part for me was not angry customers it was me having to sell to a angry cheap customer and you get calls back to back and may have had the worst call but you gotta suck it up and fake it so the longer i stayed there I felt uncomfortable with hard sales and it was aggressive and you do have the feeling of you could be let go if your numbers aren't on average , anyways the longer i stayed there the more it reminded how i was awkward with people in generally and then trying to get them to like me so i could sell them because people buy from who they like...... It made me see that I was a customer service person I just couldn't deal with the hard sales and i rather help people and I felt uncomfortable with lying about myself to get the customer to like me " if they have 2 kids say you have 3" If they have a spouse say you have a spouse. Its not the worst but i didn't feel comfortable doing those things. I was also happy with my 10.00hr+ overtime checks before commission but if you are trying to make big bucks you can with this company If you are good with words some people are more natural and don't mind saying certain things to get a sale.

I'm a recent Red Ventures departure and I feel the need to review this company because of all the garbage associated with it. A typical day at work all depends on what you are doing. There are many businesses under the umbrella but my business had to do with utility connections.  On my business you basically have to sell cable and internet to people who either A) don't want it or B) Can't afford it. Starting out you are on the lowest sales tier, which means most of your customers are people with no credit, bad credit, and live in areas like Broken Arrow, Oklahoma or the mountains and trailer parks of West Virginia. You are supposed to only average about 20-25 calls a day and sell 5-6 of those calls.  Seems simple right? OK.. now let's add that most people who call in do not qualify credit wise to get the top tier services like fiber optic cable and internet and you are trying to sell satellite products which has most point value per conversion but is the most costly for the customer and has the worst level of service. 

I learned that people who succeed in certain types of sales have no souls. You are basically encouraged and told to create value and soft sell the customer  to get them to buy their products. There were times in which I knew I was taking advantage of people as I was TOLD to do so by my performance coach and would leave the day feeling bad about myself because of what I did to make a dollar. To any customer who may read this I hope you forgive me and I am truly sorry!

Typical management is basically two faced, in that they encourage and demand that you dupe the customer BUT then when a complaint is filed by a customer and your call is pulled ...you get written up and fined your commission check because it is you on the recorded line saying the words that you are told  to say by your PC. They do so under the guise that they are "protecting the partnership"...you can fight it all you want but in the end of the day it is your voice saying the words you are taught to say-- you essentially tie your own noose. 

The work place culture has a face value point of fun. You meet some really great people who are just trying to  make a living. There's an underlying level of toxicity as almost everyone is on some level of performance improvement plan or with one foot in the grave and one foot on a banana peel. Everyone is basically forced to compete but it backfires on management because the good people find each other and rather that knee cap you, stand with you to motivate, help, and encourage you because they know that the good people are few and far between and they want them to stay. Management pushes the lord of the flies mentality but only a few of the employees drink that kool aid- unfortunately those are the ones that thrive while the good ones struggle to survive.  Also don't look to human resources to save you as they side with the PC coaches, and basically fan the flames and add more wood to the stake you are tied to and burning on.  


I'm sure their are people who came before me who had positive experiences. In fact there are a handful senior employees who have been there for 5 plus years who reminisce on the good old days when they used to pretty much come and go as they pleased with no real structure and were cashing fat commission checks because all you had to do was confirm interest in the product then pass the call off to a closer who finished the sale... but hear me when I say those days are looooong gone!!

Red Ventures is one of the ghost companies that seems like a dream but turns into a nightmare once you are inside and the deeper you get the more intense the drama is. It is one of the most inconsiderate & judgmental companies I have ever worked for, full of people who will lie and demoralize themselves just to make it to the top and/or to be liked and accepted . If you were a top sales agent and you had been there loyally for 10 years, let’s say you were one second late over your “computer monitored allotted  time limit” but had gotten in an almost deathly car accident -too bad for you you’re just a number. If you’re in corporate or “ sales support “ it’s all about politics- they don’t care how good you are, if you don’t fit into their clique then “ you can’t sit with us” - they’re going to find a reason to get you out. I’m not one of those people who normally post things like this but when they let me go it was completely out of the blue and I was wrongfully accused of the most minuscule and trivial things such as improperly spacing an email, when others would send out similar memoirs with incorrect grammar and misspelled words. A manger took credit for a project I initiated and created solely by myself because I used it as content for a 1:1 meeting since there was nothing else to talk about, given said manager had been on leave for 3 months prior. At the time she seemed happy for me to have been assigned the project and eager to give helpful input because she had worked on a similar assignment. Suddenly this turned into me having to have my “ hand held.” I had felt targeted the entire time as if it were though they could always find something they did not like about me and were always trying to beat me down to fit their form yet no matter how much I mended my ways to their request it was the opposite the next day and I could never do right in their eyes. When they gave me my exit meeting I asked for examples and my manager told me that she had been gone and didn’t know. They said they could look some up. In my opinion those things should be readily accessible in a meeting like that. I didn’t push the issue because why would I want to continue working for an image driven, political based company that doesn’t recognize or respect my talents. The entire vibe of all departments is a mix of fast paced competitive immaturity that thrives on jealousy. 
Sales - cutthroat, stressful, unorganized, and extremely inconsistent. 
Corporate - demeaning, discouraging, and excessive amounts of contradictory information that’s backed by a group of two faced, condescending, dishonest and backstabbing upper management.

At first you will love it! But give it just enough time to where you feel comfortable and you’ll begin to feel the vibes. Ask anyone who’s been there for a while and if they trust you enough I can go ahead and say that they’ll tell you they’re trying to get out of the horrid cultish mood. 
Respect yourself by STAYING FAR, FAR AWAY!!

A typical day is taking inbound calls (between 15-30+) from people who searched online for a particular home service.  Typically these people are only looking for information or quotes, it is your job, however, to convert this into a sale.  (Some businesses are easier than others I will admit).  I learned a lot about sales in general, being that I had no previous sales experience, but I did not like the constant pressure about closing every sale.  There were some calls that did not make sense to me to sale, (how can I convince the customer to spend more money and get the same thing or convince the lady who just asked me if she had to have a certain piece of equipment because her property manager doesn't allow that specific type at her address) if I can't make sense of it either and yet still be in a coaching for it later. Overall, management is a mess. 


The reason I say that it is not for families is the joke of the attendance and PTO system. You get a PTO bank for everything: sick, vacation, personal. However, they rarely allow you to schedule that time because of "business need" and if you are sick you can use your PTO if you have a doctors note but you still get points for it. One full day absence is 9 points 20 is fired.  They go over this policy halfheartedly in training and don't get into detail about the different statuses within the policy that can get you fired. like too many points for an x period of time gets you the pink slip. I was sick (and contagious) with a doctors note two months prior I had to be out with medical concerns with my family, because this happened and I had notes on file from doctor's for both occasions, I was let go. I never hit my 20 points though.

 Most managers that sales agents interact with are a joke, get promoted too soon and are super stressed because for most of them its a pay cut due to the commission structure. I had three separate managers one who was good, one who didn't have a clue, and one that was great. Typically speaking as well the people whom are your coworkers are generally amazing and interesting people who will likely become your friends.  

If you can put your heart in the desk drawer and sale a 60 dollar package to the elderly man on disability who asked for the 20 dollar one so he can get literally the one and only thing he kinda wants but at no rate needs, then you will be fine.  If you don't ever get sick, or have no children that you would ever need to tend to, you'll be golden. And if you get through all the smoke and mirrors of the benefits and so called amenities you make pretty amazing money for what you do. The goals are sometimes hard to reach and frustratingly change constantly but if you can read and think and talk you'll probably make decent for sitting around and talking all day.

A comprehension of playing as hard as you work, needs to be understood. EACH and EVERY customer is job security and if this is not accepted, sales and customer service is not a job for you. Red Ventures grows and changes every day to improve, utilize mistakes, and reach beyond goals thought to be possible. For example: From a simple game of hangman for the fun crowd (games are played daily) to the bonuses based on the percentages gained in sales shared by all who follow the principled guidelines (pay out usually monthly), opportunity knocks for extra money in any employees pocket. BCBS Insurance is also part of the winnings (HR can explain that one). So many extras at no cost for all to enjoy and what's more, gourmet meals for $4. What other company do you know that shares in it's profits daily with employees in this manner? The sales starting wage ends up being easily increased when all the perks add up and for many, it is double the wage or more. Encouragement, feedback, and performance goals are part of a JOB anywhere you go. RV provides this second by second in most cases. You always know how you stand and what is expected. Of course, negative personalities and attitudes are at any job, but RV works to give these types of people every opportunity to change and be a better employee. Workforce management is fantastic except to those who try to abuse the system and then you get a disgruntled employee. Arrangements for breaks, lunches, and days off are basically up to your honest discretion, credit due and sharing the time with your coworkers. A true comprehension of sales, focus, teamwork, integrity and changing to RV plug and play, can be a potential employees dream job. Getting to be a part of the team players from the chat teams to the top with the CEO and his basketball league, is simple. Being open to the challenges, accepting them and following through is only as hard as an employee can make it. I know. I work at it every day and out of 35 years working for other companies, RV beats them hands down! I work and play with my teams. I have gotten involved now in several businesses and gained the respect of my coworkers, leads, performance managers, sales director, business manager, and yes, the CEO of the company....opportunity is always available just like the open door policy. RV is passing the fast-track companies and any opportunity to work for this company is a privilege, an indispensable education, and they are looking for people who want to exceed beyond their own personal career goals. IT, business savvy, financial gurus, ...come join a company where the majority of people are super happy with their jobs and a company that redefines failure, shares all of its rewards, and cares about your family and prosperity as it cares about it's own!

They make this job so laid-back (dress code, ping pong table, contests, etc.) to compensate for the stressful environment.

I can't lie, the money was great, but if you're actually looking for a career you love, this may not be it (unless you like call centers). 

Most of the reviews you see with 4-5 stars are probably paid for or come from people on the corporate side. 90% of the people from corporate have no idea what it's like to be a sales agent.

The best schedules and time off are given to those with seniority. If you just started, expect your schedule to change a lot. I was there 8-9 months and my schedule changed at LEAST 10-11 times.

There are many businesses within RV and this is coming from someone who worked their internet sector (I was promoted to 2 different internet businesses while there).

Call volume = $$$. If you're on a business with low call volume, don't expect much commission.  Depending on call volume, there is hardly any downtime. The "higher ups" can filter what types of calls you can get based on how they think they will convert (but they'll deny it when you talk about it). So one month you can be the top agent and  the very next month you can be at the bottom (I had a $3000 commission check one month the very next month it was cut in thirds.)

They will stress you A LOT about numbers. On most businesses, they increase your sales goals then implement so many restrictions on what you can/can't say that it makes it nearly impossible for you to sell anything. If you say the wrong thing (every call is recorded), you fear and losing your job or the sale.

This job made you feel like you were in elementary school. There is a beep to notify you of every call coming to your headset (eventually you'll feel like Pavlov's dog). You're tied to a headset all day and you have to request to go to the bathroom. Once you exhaust your 30 minute breaks, you are penalized with attendance points. Too many attendance points and you're terminated.

MGMT was okay depending which team you were on. All the team leads had their own agendas and some weren't willing to help unless you were sucking up to them or making them the most money. Others were really good at motivating you and keeping you happy. Keep in mind, you have to watch what you say because they may use it against you.

To keep it simple, this whole company is a numbers game. This is a huge sales center designed to teach you how to sell. It's nothing but a bunch of sales agents trying to sell each other. In the end, they wind up selling you on the RV dreams/amenities that you never get to enjoy because you're tied to the phones.

Working at RV is great if you are big into workplace culture and a “Fun” work ethic, but deep inside the den lies some terrible beasts. 

RV is very inclusive to all groups, loves to throw yearly events to celebrate the company and its people, even going as far as hiring celebrities for the events. You will always be considered by your fellow staff and managers, and they can be quite fantastic at being friends too. Not everything is so peachy once you start to stay longer than the average tenure (about two years). Benefits are pretty amazing too. 

During my 3+ Years at the company, i've seen junior-senior talent get tossed to other teams almost monthly to fill in gaps left by other employees who had left the company. They justify that behavior with their “Everything is written in pencil”. 

There are some pretty petty politics once you go up the chain, a lot of longer-employed people will not shy from gossiping about other employees. Most of them are high-performing, so they dont get penalized for bad behavior due to how much money they bring in. There is also a lot of anti-junior behavior, as high performers dont bother with wasting their time.
 
The worst thing however, is the lack of inclusivity with its junior and sales talent. Junior engineers that come from bootcamps & interns are CRIMINALLY underpaid. Ive seen a lot of the junior talent working much harder than a lot of mid level talent (and even senior level talent sometimes) and receive no incentive for doing so (1% to 3% raises once A YEAR). On top of that, it is common for junior talent to be excluded from ‘cliques’ within certain business units, excluding them from intermingling with their coworkers and enjoying their events. 

Other reviewers will touch on the sales expectations, but it is really tragic how the sales associates are treated here. Everyone is disposable, and if you dont follow the strict rules of the job, there are basically no second chances.

TLDR: RV is great if you’re looking to get a sweet paycheck bump from your last job before finding a new one, with little work commitment (depending on where you land) with great culture. If you are new to the industry, this is a great foot in the door, but i would only stay for about 2 years as it will get very tedious for you to do day-to-day tasks with uncomfortable employee tension and basically $30k - $40k under the standard pay for your role. If you work in sales, AVOID AT ALL COSTS.

Although Red Ventures Corporate has an amazing culture and work environment, the sales aspect loosely reflects that. The job is tough, but they tell you that going in so it really is no surprise, however the inside sales business is bottom of the barrel. You get very few perks of actually working for the "east coast google" that is Red Ventures, and are treated very poorly by upper management. Considering the inside sales teams are the literal backbone of the entire company it's safe to assume you would receive the same benefits and culture as those within the recruiting department, IT, HR, but for lack of better words, they basically just spit on you and tell you "keep selling." It is a good entry level opportunity for those looking to gain experience and get their career started, however most only stay for roughly 3 months before searching for career opportunities elsewhere. In fact, during my interview I asked why the turnover rate was so high, to which my recruiter struggled to find a worthy response and gave me an answer like "it takes tenacity, and a strong worth ethic to be successful." Even the most tenacious person would lock themselves in the bathroom and cry before going back to their cubicle to take endless calls. I think the worst part of my experience was I never actually felt like I was working for Red Ventures, I was working for, and representing the business I was trained for. They tell you they only promote from within but the likelihood of you actually getting a job within corporate during your first year and a half is very slim... I don't want to completely bash Red Ventures because it is an amazing company, my advice to upper management is PLEASE GIVE YOUR EMPLOYEES WORKING THE LEAST DESIRABLE JOB, WHO ARE SLAVING IN THE SALES DIVISION TO BRING YOU MORE BUSINESS, THE SAME RESPECT AND CULTURE BENEFITS AS THOSE WITHIN WHAT YOU CONSIDER "CORPORATE." Your very first day they tell you everyone is treated the same, everyone's position matters.... but if that were truly the case, and I honestly felt like my role within the company truly mattered to them, I wouldn't be writing a review as a former employee. I truly hope they take a look at these reviews and make some constructive changes to the sales division, and treat those employees with the respect they so greatly deserve.

A typical day at Red Ventures consisted of me writing marketable copy for a large number of corporations, including clients such as DIRECTV and ADT. While some projects gave my writing team and/or myself creative room to color outside of the lines, many included meticulous fact-checking and making sure the the proper legal markings were placed appropriately. Every project consisted of a highly deadline-oriented structure, and all of my work was padded with SEO writing strategies, aimed to flood Google searches with Red Ventures results.

I learned a great deal about the ways marketing and technology depend on each other to survive in a modern world. Between branding guidelines, legal boundaries and certain copywriting requirements, I gleaned from my experiences at Red Ventures in a way that an employee hopes to learn more about themselves and the company that employs them. This position took what I had learned sitting in a desk and propelled it into the real world. From intelligent editors to helpful coworkers, I left my temporary position with online marketing knowledge every writer would love to have.

Meeting tedious goals was the most difficult part of my job because I'd never experienced a writing format like Red Ventures'. Being expected to write original copy over and over again can be tiresome and frankly, just plain hard to do. However, pushing myself to always make my writing better and finding ways to tweak my copy formed my favorite part of the job. With the demand of meeting several goals that restrained more creative writing, my writing style evolved into a more straightforward, legally appropriate tone. Absorbing feedback from my editors allowed me to take an imaginary red pen to my work and refine my copy until it was satisfactory and ready for the web. I became not only a marketing copywriter, but a marketing problem-solver as well.

If you want to feel defeated, devalued, humiliated, bullied, unappreciated, highly overworked and severely under paid, join the RV team.  Unless you are among "the chosen", your typical work day will consist of poor leadership, criticism, very little support, a significant amount of responsibility of varying degrees and a sad paycheck at the end of the week.

After four years, I decided that my mental health was worth more than the less than 40k per year salary I was being paid to perform the work of 3 full-time employees. 

Although I learned many valuable and transferable skills during my time at RV, the way in which many employees are treated is simply disgusting.  Most of what you learn is self-taught as they do not offer any type of training whatsoever.  For a lack of better words, you simply have to "get in where you fit in," find time to increase your knowledge and skills on your own while performing your current job.  Working for RV is like being asked to walk into an OR and performing surgery when you have no knowledge, training or experience to draw from.  You simply watch the surgeon a few times and then you will be expected to perform the surgery perfectly.  If you fail it is 100% your fault and you are treated like a complete moron.  RV likes to refer to this as an organic and entrepreneurial environment.  I call it hogwash.

Performance reviews are based upon positions above your current position that you are not compensated to perform and not the position you actually have which are you are being under paid to perform.  Do not be distracted by the smoke and mirrors of the elaborate amenities.  A fancy office, beer and parties does not feed your family, pay your bills or put gas in your car.  I would prefer to be fairly compensated so that I can support my family and spend time with my loved ones.  Sorry but hanging out with co-workers before, during, and after work is not my preference and my career opportunities and performance should not be evaluated by such.

The four years I spent at RV were the worst of my entire life.  I earned more money 15 years ago performing a job with half the stress.  It's not worth it!

Top Job Titles	Average Salary
Software engineer 9 salaries reported	$108,289 per year
Associate 7 salaries reported	$66,143 per year
Senior associate 9 salaries reported	$103,022 per year
Digital marketer 3 salaries reported	$65,000 per year
Analyst 20 salaries reported	$81,600 per year

Working at Red Ventures: Company Overview and Reviews

Red Ventures

Red Ventures Ratings

Popular jobs at Red Ventures

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected