social services manager

maintenance technician

service coordinator

assistant property manager

administrative assistant

Retirement Housing Foundation

Upon hiring into RHF, it appeared to be an amazing non-profit organization built on Christian values that help those in need. While I will say there are some good aspects of this company, such as providing housing to low-income individuals, the company on the inside is not what they show on the outside. Employees are expected to clean up old manager's mistakes, while also maintaining their own job load, while ALSO maintaining resident relations. You're expected to do the work of many with zero incentive or encouragement, but rather, fear of losing your job. Their pay scale is WELL below the national average, no bonus structure, but to show you're appreciated....you do get a SUPER COOL note pad or tiny pocket-sized unusable planner every year. SCORE!!!!! Additionally, change is SLOW. The CEO is stuck in the days of yore when it comes to technological advances that would help site-level employees tremendously. It would also help to have functioning equipment to do our work. If I had a dollar for every minute I've spent on the phone with Prelude trying to have them fix something I need in order to work, I wouldn't even have to bother asking for a raise. Which by the way, don't ask for one of those either. You MIGHT get 1-3% if you're lucky. To add insult to injury, you might even be asked to spend your own money on something and say you can expense it. But don't expect a speedy turnaround time on that. It will be at LEAST a month. The Occupancy department clearly runs the show. They can do whatever they want, however they want. There is not one set of rules to follow when it comes to how a AR/IC/IR/MI should go. It's literally a Russian Roulette of whoever gets your paperwork as to what they expect from you. Different OCC specialists request different things that others don't and its extremely frustrating. You can also have a something in trial for weeks at a time with no response (and you dare not ask them for an update or you'll get an ear full), but buddy you better get your Nikes on and hustle when they send you an e-mail because they'll send that bad boy back in a hot second if you don't send whatever it is one OCC specialist asks for that another doesn't. But don't question them about why there's such a variance in requirements, or you'll get a target on your back. The policies (both employee and resident) are vague enough to suit corporate's need to twist them to their liking depending on how they feel that day. Site-level employees can't make decisions without running it up the ladder and waiting for answers can take days, weeks even. When I started here, I truly loved it. Really, I did. There are a few gems in this company that genuinely care and it helps on the bad days. Little fixes could help employee morale in a big way. I hope one day to see this company has changed its inside appearance to match it's outside.

Pay levels for all positions are very low. Weak benefits package and low paid holidays compared to most in the industry. The bright side is PTO and sick time, which are average, and easily granted.

Expectations and tasks are not often clearly communicated nor supported by Senior Management.  There is no established training program even though the material and training manual exists. Questions go unanswered, or you are directed to call another manager who "knows how to do that".  

Due to low pay and weak benefits, positions remain unfilled, typically for months, creating serious staffing shortages. Senior Management routinely pulls employees from their assigned properties to cover needs at other properties, often without notifying the manager... Then blame the manager whose personnel are reassigned for lack of job completion at the assigned property.

Due to the chaos created by this lack of Senior Management competence, and their lack of communication, Senior Management becomes overwhelmed. 

The resulting lack of communication including routine evolutions such as staff evaluations and pay increases simply don't get done. Requests to Senior Management regarding these issues are typically answered with promises of completion, or a statement such as "it's on my list of things to do". 

Another tool Senior Management employs when questioned, is notification that you are being insubordinate. 

There are a number of highly competent staff members at the corporate office, as well as onsite teams. Rhf has all the tools in place to be a great company. It's very unfortunate for residents and staff that they choose not to utilize them.




Uneducated apes are promoted within months due to brown-nosing while the actual hard working employees are too busy to even take a breath and enjoy their lunch than they are to butter up their bosses. I worked here for years, was constantly verbally abused and harassed, lied to, was harshly, unnecessarily disciplined over insignificant, minuscule problems, had to constantly do other people's jobs with no extra pay increase. I have the yearly employee reviews that show all the extra work being added with no extra pay being included. Shady people, so much interoffice politics, people being sexually harassed and brushed off as nonsense. Just an overall lousy office. Please do not work here. Anyone that says different, is just someone who's worked here for more than 15 years and literally has no better idea of how an office should function. This place was built and still operates like it's in the 90s era. Faxes are constant, there is zero organization, managers have no college education or proper work etiquette or even social skills. Just an awful mess of a place and I'm glad I left.

For a company that is a "non profit" all they care about is the "bottom line" at the expense of their employees and residents. They kick residents out if they run out of money, even if the resident have been there for years and they treat employees as disposable. They have an excellent benefits package but they started hiring people  Per Diem so as to get around having to pay out benefits to as many staff. They rule with intimidation and are not afraid to tell staff members who voice their opinions,  feel free to quit they will just hire someone else. The residents are delightful and make the job worth while but when you are constantly beat down and not allowed to express yourself, you are forced to leave. You cannot survive on what they pay either unless you are working 2 other jobs.

My frustrations here were rooted in the slow, but required, processes of approval for projects, or even day-to-day operations. It often left me looking foolish in front of partners and vendors and trying to save face for the company when I'd done my part but I was waiting (and waiting and waiting) for higher-ups to do theirs. Also, the facility I worked in was drastically under-staffed and a lot of the staff were afraid of their speaking up to their supervisor (my supervisor), who didn't like to be disagreed with. The seniors were the most enjoyable part of the job, but not being able, because of the things noted above, to serve them as well as I would have liked to was super stressful.

If you like to be over worked and under paid come here. You’ll have one maintenance person if you’re lucky and you’ll be expected to make magic happen on buildings that they don’t maintain. Residents want new units and the corporate and give it to them at the speeds that their own customers want. The corporate office never takes responsibility on why they are 10 years behind on paperwork at one office and expect one person to fix the issues that several people created over a span on years. You’ll be doing the work of 4 people for low pay while the corporate executives make over 200,000 a year. Have fun 

Corporate office does not help at all. Doesn’t matter where you’re employed in the US they will not provide any training. Having a good regional is the best bet you’ll have with some kind of training, but other than that you’re basically on your own. The pay is not worth the stress, they don’t have any good increases or bonuses. They handle staff complaints very unprofessionally. They do not care about their employees one bit. Even if you’re ahead of your work the corporate office takes long to approve it, yet will blame you for being “late.” If you’re not apart of the higher ups they will not take you into consideration. 

All though the residents of this senior community remain independent, it is rewarding to provide them a high level of service during their time of need for assistance. We work as a team, management and staff to provide a well balanced environment as they age in place.

The residents of this community are special individuals with a personal history like no other; to hear them say how much they appreciate their community and the services we aim to provide is very rewarding.

Cut throat company that claims to be faith based. What a joke. They could care less about the residents and only care about the bottom line. Upper management always missing in action and doesn't do their job.  Don't waste your time talent or effort with this company.  Mission statement is a joke because they genuinely don't care about he well being of others, especially their residents.

Hostile Corporate environment. CEO doesn't care about employees only himself. VP, Directors and Managers play favoritism. Do not promote teamwork and take part in office gossip. Make fun of the populations served and often heard making racial remarks.Low pay and must BEG for a raise. Expensive benefits, 6 holidays, non flexible work environment unless your  a favorite.  Use company as stepping stone and move on quick.

Top Job Titles	Average Salary
Social services manager 2 salaries reported	$26.00 per hour
Maintenance technician 1 salary reported	$16.00 per hour
Service coordinator 1 salary reported	$18.50 per hour
Assistant property manager 3 salaries reported	$18.67 per hour
Administrative assistant 1 salary reported	$12.75 per hour

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