health coach

coordinator

revenue cycle specialist

medical scribe

gastroenterologist

Revere Health

I have worked here for 3.5 years and do not plan on leaving this company. Revere Health is absolutely amazing and this is not your typical call center, the title would better be explained as an off campus receptionist. Yes, you take inbound calls all day, but rather than selling stuff to people, you are taking care of their health by scheduling appointments, leaving messages for the medical staff, offering empathy to individual's situations and getting them in contact with the correct offices if needed. It's strenuous as it is sitting and taking calls for 8 hours a day M-F-sometimes calls are back to back, other times you get a couple minutes waiting for one to come in-but if you have a passion for taking care of people and leaving them happier than they initially called in, you need to work here. The leadership works with you if you work with them, just like any other company. If you prove to be a lazy employee, their trust and cooperation with you is limited. But I have worked closely with the leadership for a long time through training's and interactions, and I know them to be hard working people invested in your success. I have stayed because of them and the people I work with. Taking calls all day is not necessarily a dream come true, but working in an environment where I thoroughly enjoy the interactions I have with my peers on a daily basis is a place I will stay. You do not need to have any medical background as they train you before each new department. The best thing for me with this job is that it has taught me a lot about how to make my own health a priority. This job is an incredible stepping stone if you're wanting to work in medicine but aren't sure which area of it to go into as it'll give you an intro to many different departments.

I worked at the Revere Health contact center. It is a call center type of job so it's a given that you are on the phone/computer all day. But it's different in that you are making appointments and talking to patients so I found that interesting. You take multiple types of calls so the day has variety in it. I learned a lot!  For me it was a way to put my feet back in the medical world after time away and it helped me get some skills that have helped me get a new position in the medical field. You are busy, taking calls pretty much constantly, but depending on the day there is also some down time to get to know the people around you. The environment was friendly and I loved my coworkers and the team leads. As you learn more, you get trained to do more which I liked since it keeps the work interesting. You are able to transfer within Revere after a certain amount of time. Good benefits and PTO which can be used for vacation or sick time depending on what you need. Not a lot of breaks during the day though and just 30 minute lunch. They have incentive programs to increase your pay as well as games and fun things going on all the time to keep things interesting and get a little team competition going (all in good fun)...various prizes were given which I liked. Revere also has a workout club as well as a wellness program. If you take advantage of all of the perks, it adds up!

In a typical day, I took 80-100 calls. I googled terms while on the phone with patients because I was never trained in the medical field. But I managed to do a great job. The management was awful!!! My team-lead didn't work hard, and told me I didn't have to work as hard as I was. But I continued to work hard, like I do. And it really made her mad that I was taking more calls and had less mistakes than her. And after that, she had it out for me. I told upper management, and they did nothing to help the situation. I got fired because of a lie my team-lead told. The one thing I did enjoy, was teaching myself all this terminology that I had never heard of. Also, it really showed me that I can do anything. If I can schedule patients on the right days for an operation, shot, or any other procedure that I had no previous knowledge of, made me proud of myself. If I can do that many calls correctly, than I can work in any busy office.

I was genuinely worried to work here.  I was barely out of school, it was pretty far from my house, and I didn't know anyone working there.  
Fast forward to a month later when I finished my hours in a good amount of time despite having many days where I had doctors appointments.  They were very accommodating of my schedule, even though I wasn't a "real" employee.  The other MAs and the providers were all very efficient and kind and I had fun working there.  In particular, one PA and one MA were open to any question I asked, no matter how odd or "stupid" it seemed.  Many of the providers allowed me to assist with procedures and treated me like a professional despite having zero experience.  
I made tons of friends working at Revere Health and I wish I could've stayed.  
There was always a very steady flow of patients and I was never bored.  There was a lot of variety and everyone treated the patients well.  Everyone (as far as I could tell) got along and were kind to each other.  Things were kept clean and organized and well stocked, and we even had food provided a lot.  

The doctor I worked for was the best thing about working here. He taught me so much. However, the company was difficult to work for because you could never find people to cover your shifts. If you had a float scheduled for a day in Orem and they got a call for someone in Provo then Provo had priority over Orem. There were also too few floats. You could not catch a break if you were sick and needed someone soon. Also, it seemed like the harder we worked the less we got done. The goals and requirements of the company and the medical field in general are very high and no longer feels like medical care. The office manager we had was great and kept the peace between the other medical assistants however, there was tension and conflict between us all. (like most offices) But things would get resolved. The benefits and insurance were great but you did feel distant from the upper levels of the company.

I loved working for Revere Health and there are a lot of good people there. I would have recommended it until the end of my time there when I realized a lot of things going on.

I was promised some things from my direct supervisor that did not happen when it mattered because of his direct supervisor. His direct supervisor was very hard to work with and had unrealistic expectations which is why, when I left, most of the department left with me. Luckily he is no longer with the company and hopefully the atmosphere can now be less fearful, more positive, and have more realistic expectations.

I hope for the best for the company because other than my experiences at the end I loved the company and still do and hope for the best for them.

Revere Health is a physician owned multi-specialty clinic with offices all over the state and more joining every year. The majority of the work day is overseeing the HIM department, including release of records and patient charts using an EMR. The HIM department is busy as it's the main office for release and the filing department for the Provo and Orem campuses, but it's also relaxed and a good environment to work in. The hardest part of HIM would be deadlines. Legally, we have to keep releasing records within 15 business days and with over 150 physicians and five release clerks that can be a challenge most days. The most enjoyable part would be the coworkers and the relaxed environment. Music and laughing can usually be heard throughout the day.

They have been very easy to work with as far as scheduling or needing days off. The health insurance is expensive, they don't pay well, my Manager and Administrator are never on the same page, they give the Dr. Assistant's to much work for to little pay, and some rules that should apply to all only apply to some. 
If a employee is not doing their job, instead of them getting a one on one talk, the whole department gets in trouble for their actions and the problem never gets resolved but only builds. 

When I put in my two week notice they did not give any incentive to stay but changed my schedule completely because they were upset I was leaving. I even offered to give a month notice, as long as I could get my original schedule back, they declined, and even though they said they didn't want me to leave they made it hard for me to want to stay.

Before it was central utah clinic. I liked it better. Now its revere health and now they are caring more for money rather than patient care. My office personally has poor management. Drs get upset when we need to take vacation or days off since there is no coverage. I like my work culture. Each office depends on people working there. Hr is pretty nice and good to work with. 
They expect you to do all this work when we can barely handle  the patient load. So it has goods n bads the office i was at just has poor management and understaffed. Sometimes drs are stingy with hiring more people

I worked at revere in two different specialties for a total of 4 years. I loved that it was a fast paced environment and it never got boring. I worked closely with the doctors which helped me to learn a lot. I loved the patients and my co-workers. However, when there were problems within the office that were brought to the attention of the manager, nothing was done, multiple times. He would also “take sides” on certain things without trying to learn about what was going on and would say, “figure it out” to major problems. Other than simple management mistakes that could easily be corrected, I loved my time working for this company!

Top Job Titles	Average Salary
Health coach 12 salaries reported	$20.42 per hour
Coordinator 6 salaries reported	$16.00 per hour
Revenue cycle specialist 27 salaries reported	$16.64 per hour
Medical scribe 1 salary reported	$23.80 per hour
Gastroenterologist 5 salaries reported	$18.30 per hour

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