equipment technician

territory manager

inventory associate

inspector

title clerk

Ritchie Bros.

What is the best part of working at the company?
Bi-weekly engagement activities created by the team leads; BINGO, crosswords, art/craft competitions, etc.

What is the most stressful part about working at the company?
Nepotism and toxicity truly run deep throughout the management team at this company. They often favor their friends and easily brush serious matters under the rug. HR is basically non-existent here.

What is the work environment and culture like at the company?
One of the poorest work environments I’ve ever worked in. The mailroom supervisor is by no means a good leader and she was promoted to her position through acts of nepotism. My teammates in the mailroom were often targeted by her, meaning if she didn’t like them she would find ways to write them up or get them out of our department, whether that be eventual termination or bullying them into quitting or moving onto the processing floor. If you question anybody above you, you are gaslit to an extreme and targeted. Management doesn’t care about the staff but they put in a lot of effort to make it seem like they do.

The only positive feedback I have for culture here, would be the above and beyond effort of the team leads. Each month they create a monthly calendar of activities, clubs, holiday events, etc. This does help lighten the oppressive atmosphere some but not enough to make staying with the company worth it.

What is a typical day like for you at the company?
Mailroom tasks are repetitive but very easy. It’s all simple work, there is just an absolute ton of it to be done and the mailroom is never fully staffed. In my year and a half with IAA, the turnover rate was so high that I (in my supervisors own words) worked the job of 2 people. No extra pay, passive aggressive praise, and stress due to work load. If the mail doesn’t arrive on time due to the carriers, it often has a domino effect on the entire title center which creates more pressure for the mail team. The pay is far too low for the amount of work being done daily.

There are way too many issues to list but here are a few:
- Employees don’t matter, people are a number and are replaceable which would explain the high employee turnover since our leadership came on board about 4 years ago.
- The company is a sales organization run by HR with individuals who don’t come from a sales background. HR is more about aligning with the business rather than being the voice for employees.
- Our leadership no longer instills the values of the founder, Dave Ritchie, the core reasons why the company became a success to begin with. They are listed as our core values but what happens behind closed doors is a very different story. Our CEO is about the bottom line and has no regard with how the company gets there even if it’s at the expense of others.
- There is no longer any culture, you will rarely see people smiling.
- Compensation is not industry comparable, long hours need to be worked to hit targets and the bonus payout is nothing to write home about especially considering the long hours put in to achieve it. Ritchie Bros is a multi-billion dollar company, compensation is more of a start up company wage.
- The company is no longer able to offer a work-life balance environment due to unrealistic expectations and workload.
- Companies are always going through change and change is good but it should never be at the expense of employees which is the new world of Ritchie Bros.
Words of advice - if you’re looking for a place where quality of life matters and your opinion matters, save yourself the heartache and don’t bother. You will slowly lose yourself working here.
I’m a current employee looking for a much better opportunity elsewhere where I will be valued and quality of life matters.

What is the best part of working at the company?
Promotions, raises and training are nonexistent at this company.  The knowledge and aptitude you have is all the training you get.  The positive is that you get try and use a variety of equipment.   If you are a friend of a manager, you possibly could get promoted.  Raises come as .25 to .57 cents a year and the company is already paying low to start with.  Salespeople do not see their customers anymore or rarely.  You at the yards are the ones that are the true sale staff without the commission.  Friendly people all around but when the top people at the yards push for more on the auctions, it's just for a bigger bonus for them.  Definitely use this company as a means to get by and move on from them in a year.   

What is the most stressful part about working at the company?
Seeing people expect you to work while they do not even know how to operate the equipment or use the technology side of the company which is a must.

What is the work environment and culture like at the company?
In the yard, like high school.  Many immature people and to many temps that management wants you to manage the temps and train them.  None of which is in the job description or in title as manager.

What is a typical day like for you at the company?
Start the day helping customers picking up from an auction or dropping off.  Sad part is some facilities have their safety meeting at the end of the day... trying to make sense of that.

It is too bad that the company has decided to move towards a more corporate environment, at one time the 'gold ole boys' auction mentality was lost and now it is all about the bottom line and how best to make the share holders look better. They now do not care about their operations staff and are getting away from the tried an true old fashioned ways that got this company where they are today. In January 2018 the site that I am employed at will shut down because it is not creating enough revenue in eyes of the CEO and the other Share Holders. The operations side of this auction business is long hours, late nights, weekends and plenty of travel, but you can work as many hours as you can in order to get the job done. What keeps someone at a job that is as demanding as this is the brotherhood that is created among other employees. These are your battle buddies and become brothers and sisters over time. It is sad to see the site close down but business is business and the decision to shut the site down will force some great people to do new and hopefully better things in the future. Ritchie provides and education and work experience that can be taken with you and will be  invaluable to whoever the next employer may be.

Avoid this company at all costs. The work environment is toxic and discriminatory. Management shows clear bias and there is no trust—if you raise concerns with the manager, it is immediately shared with supervisors, which creates retaliation instead of resolution.

I applied for a remote position to balance work and family responsibilities, but shortly after speaking with the senior manager, I was suddenly scheduled to be terminated. My manager even walked in with a box prepared, making it clear the decision was preplanned. Ironically, the very people responsible for most of the workplace drama tried to paint me as the problem.

During my short time there, I saw multiple employees quit within weeks due to extreme micromanagement from certain supervisors. I was a supervisor myself and took a different approach, yet I was targeted. Even after I left, former coworkers continue to reach out saying they are unhappy and actively looking for new jobs.

Currently, all supervisors are non-minority, and after my termination, they replaced me with someone who had no title experience—only bar management experience. That shows how desperate and careless their hiring practices are.

In short: this company is unprofessional, discriminatory, and unstable. Stay away.

As a Ritchie Brothers territory manager (TM) it is all about networking in your market place. Networking and building long lasting relationships to provide your customers with business solutions that creates a business partnership. In a typical week a TM will prospect new customers making face to face calls as well as follow up with potential and existing customers. The focus of this job is to serve clients with outstanding customer service to determine and exceed the varying needs of all customers. Ritchie is a very transparent company and has the ability to meet any need ethically.

Top notch management and training programs, at Ritchie you stay in close communication with colleagues of different territories. This helps stay up to date on current market opportunities as well as threats. You are required to be a great team player and help out when necessary. 

The most enjoyable part of this job is networking within a marketplace, interacting with potential customers daily, and of course the "big show" auction day... best described as controlled chaos. Auction day gets the adrenaline pumping because it is the day that you receive results for all the hard work and long hours spent working to achieve maximum net profits for your customers.

Ritchie Bros. is a heavy equipment auctioneer company. They conduct auctions world wide. A month before sale all employee's start working sun up to sun down seven day a week. There is so many steps for each piece in the auction to go threw. Appraisal, check in, inspection, pre line up, sequencing, and lot number, setting the yard. Sale day is a giant production, requiring a lot of set up for services, and temp employees. Post sale consists of invoicing, receiving payment, load out, and check out. By the end of sale every employee is drained and ready for sleep. The feeling of such accomplishment, and success is what keeps everyone going. The company takes a lot of pride in what they do. It is very unique.
Although there are so many different departments and managers that have to work together that does make things difficult when decision making is required.
They also only give full time to the Managers, and work the employees as full time/ part time to avoid giving benefits.

A typical day at work involves showing up going immediately to a very bland safety meeting where not much is talked about and then going out to the yard to do your tasks for the day. 
During my employment I learned little to nothing other than how to check in cars (a role an operator should only do when nothing else is available)
The management there is lackluster. The sense of care for the team is little to none. A lot of excuses for why things aren’t done. The culture is not great. Most employees are pretty rough around the edges, nearly every employee complains about their work on a daily basis. Most of them are not very welcoming and often joke about how hard of a time a new employee will have during different seasons. The hardest part of this job was the lack of structure, managements unwillingness to fix problems within a reasonable amount of time. Weather and biohazards are a big factor as well. The most enjoyable part of the job was… not much frankly. 

What is the best part of working at the company?
The yard office is the best place to work 

What is the most stressful part about working at the company?
Ritchie Bros- Sacramento Registration office has a high turn around rate due to the managers. Most people are new and are poorly trained 

What is the work environment and culture like at the company?
You will work long hours and it is laid back during the off season but fast pace during sale times, which are occurring more often

What is a typical day like for you at the company?
A typical day depends on which department you are in and if it is sale time. At the Registration office it is almost always under staffed so it will be fast pace and one person will be doing multiple jobs before the sale and after, except to work long hours and weekends. 
At the Yard Office the busiest time will be right before the sale and a few weeks after the auction but everyone supports each other out there. except to work long hours and weekends.

What is the best part of working at the company?
The fast-paced nature of auctions was fun, standing on my feet all day for 13 hours was unexpected and exhausting. Unfortunately the company left my area so I cannot work here anymore and then moved out of state.

What is the most stressful part about working at the company?
As a temporary employee I worked with a lot of different people quarter when these options were held and so you never became part of a team

What is the work environment and culture like at the company?
Fast-paced, stressful, constant, and very segregating between full-time, part-time and temporary employees regardless of experience or skill level

What is a typical day like for you at the company?
13 hour days for one to three in a row standing on your feet constantly registering 2,000 plus people for an auction in a very fast-paced environment

Top Job Titles	Average Salary
Equipment technician 14 salaries reported	$21.78 per hour
Territory manager 4 salaries reported	$32.45 per hour
Inventory associate 1 salary reported	$22.00 per hour
Inspector 3 salaries reported	$75,667 per year
Title clerk 1 salary reported	$22.00 per hour

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