home care aide

registered nurse

group manager

supervisor

recreation assistant

Rock House

Ridiculously unorganized management overall. Constant lack of communication between staff, managers, and guardians of clients. Purposefully omitting important details to staff regarding clients' behaviors and medical conditions to manipulate staff into working in unsafe environments with potentially violent or sick and contagious clients. Management constantly neglects to address their staff's concerns regarding essential needs for the clients, concerning behaviors, and medical conditions even when directly communicated several times. Schedulers and managers will constantly call and text asking staff to come in on days off. For fill ins, schedules must be made for the entire month over two weeks in advanced but with no priority for consistent staff - if a new staff gets hired full time for your house even after making your schedule, they will give all of that house's hours to that person after insufficient training, regardless of their performance. Clients range from high functioning to extremely low functioning, with low functioning clients being mostly neglected. Depending on the house you work at, experiences can vary from verbal or physical harassment to the possibility of being injured by clients. The pay is not worth the effort of physical work expected from most houses, nor the level of care required to provide clients with what they actually NEED. Everyone I have worked with over the last two years is highly dissatisfied, and those who stay tend to do the bare minimum with no consequences. This has been one of the most exhausting and borderline traumatic places I have ever worked, and I would highly recommend avoiding this company overall. 

Nothing was ever caught up, and no house stayed staffed. Home Managers salary mid 20k, averaging 55-65 hrs per week, minimum 45. You also have to get your 45 in at the office, even when you’re on-call and have to fill in overnight shifts. No comp time, and pay/vacation deduction for anything under 40 for all salary positions. No holiday pay the first year. Benefits cost half your paycheck. If you try to take time off you're still bombarded with calls and texts the whole time. You're expected to answer if you’re sick, on vacation, have a family emergency or go on FMLA. No formal training. No employee handbooks. They will not give you any policies & procedures in writing, copies of forms you’ve signed, etc. In my last year of employment 7 Home Managers, 3 Q’s, 1 Program Manager, 1 HR assistant and over 20 direct care workers quit due to the hostile work environment created by the Sr. Program Manager. Many filed grievances with no response from the HR Director or CEO.

Working at Rock House can a be very rewarding experience. 

Working with the clients is great most of the time... it's like having a house full of kids ranging from toddlers to teens... but multiple houses... good days and bad.

It can also be very frustrating at times. Leadership and training are a bit lacking, pay scale is not great, and they are always understaffed so you end up working a lot. (not really a bad thing if you have the time and patience for it).

It's not a 'difficult' job... assuming you can show up on time, handle situations as needed,  are prepared for a wide variety of situations, can learn alot fast, are mature and patience, and do all your paperwork.

Benefits are 'ok' , and the very basic insurance is not too bad (as long as you are healthy). 

Alot will be demanded of you and as long as you can handle it, it can be a good place to work.

If you like working with people with disabilities, get along well with a wide range of personalities, and can do what's required for the job,  it's potentially a 'career' type job. Many people have been there for several decades.

The Rock House is a wonderful company a wonderful place to work doing a job caring for others. Many of the employees are kind and caring. The clients which live and are part of the rock house are mostly harmless and kindhearted. Management could be reevaluated and many things could be changed to Improve individual jobs and individual client care. Possible said improvements could lead to improved employee moral and improved client care. I cared for 13 adult clients, shaved, bathed, changed and fed. Although the job was tough, stressful and demanding I loved it. What I did not love was not being what I felt was paid a fair amount for what I was doing. I most likely would have not left had I been allowed to work in a different house with less people, had a better co worker willing to be a team player or had been paid what I felt I was worth. This was just my personal experience I have heard others which were worse and those which were better.

A typical day at work is taking clients to doctor visits as needed, and making sure my clients have all they need. My job duties are too entailed to mention here but are posted on my resume. The management in this job is very unprofessional, to put it simply and mildly. I do not want to appear negative but wish to give an honest review. My co-workers are all looking for other jobs as well. The hardest part of the job is dealing with the inconsistencies, and the changes made from day to day. The most enjoyable part of the job is when you see the outcome of the part you played in helping a client regarding surgery, or severe problem and knowing you were able to help them.

This particular location is overwrought with difficulties, without giving you the necessary tools to achieve their goals. I don't feel like I have accomplished anything worth mentioning.

Rockhouse teaches their employees how to properly care for and provide assistance to their clients who are physically and mentally disabled. Staff are required to delegate meds every morning, afternoon and night to each client. Daily training and service goals are required for staff to encourage clients to complete/attempt to help them complete everyday tasks and eventually earn their independence. Staff are to assist clients in completing daily chores, personal and oral hygiene, dressing properly, meal preps, medication delegations, laundry cleaning, etc. I enjoy working with the clients because it builds an important relationship with them and they enjoy trusting the staff that works with them every single day. I believe it is important for the clients to trust the staff because they become an important part of their lives and can potentially become an advocate for an individual client.

I have been at this company for almost 1 year. The people that are hired to be house managers typically only stay a short period of time, 4 months. Upper management is a joke. This is a sort of group home setting job. You start off at 10.50 an hour and at 6 months get a 3% cost of living adjustment if lucky, its about 48 cents. That will be an additional $20 every two weeks. I love the clients I work with . But have been actively looking to find a better job, The only way to make a decent check is to work 7 days a week with 30 or more hours of overtime if possible, Health insurance is about $220 a month excluding dental and vision. To add any family member to your insurance will be additional $380 per month or more. There really is no hard part to the job, but you do work with alot of uneducated and lazy coworkers. Its very unpleasant atmosphere. I work everyday to make ends meet. I never see my family. I do not recommend unless you are desperate.

You can never get a day off, I almost couldn't go to my grandfathers funeral. The clients are why I stayed for so long. They become your second family and you build loving relationships. The management is awful. Only worried about themselves, their paychecks, and how to sneak past passing state inspections. Benefits are also awful and would take over half my check, so unless you have super cheap rent or a significant other you can either have health insurance and be homeless or live in a home and be insurance-less. The company means well, but the management is selfish. They won't help you unless it helps them out as well, and they do NOT have the best interest for you or the clients.

Helping mentally disabled persons with daily living skills and educating them on adapting to their environments and their community. Monitor their physical, medical, psychological behaviors and taken action to meet their needs. Managing their financial needs alongside their medical insurance status. Learning how to work together as a team with colleagues to enhance their well being. Having great time management skills and the knowledge of setting priorities. Hardest part of the job is always needing to be available at all times. The most enjoyable part of my job is having the clients state that I made a difference in their lives and love how well they are being taken care of, because it comes from a genuine place.

One minute they beg you to work extra shifts, giving you overtime, the next minute the Program Manager cuts it, and threatens to write you up for it. Then they slowly lose all their staff again, and they’re begging you to work extra again. They have lost my time off requests multiple times, and also told me I couldn’t take it off after it was approved. This is all due to turnover. They’re constantly moving clients to different homes because they can’t keep it staffed. It was the last straw when I could see the disappointment from the clients having to leave their home again. Completely unprofessional environment. Oh they also “misplaced” the paper I said for full-time so when I used my PTO they told me I wasn’t full-time, and had none. I had been there 18 months!

Top Job Titles	Average Salary
Home care aide 32 salaries reported	$11.48 per hour
Registered nurse 2 salaries reported	$30.00 per hour
Group manager 7 salaries reported	$26,786 per year
Supervisor 3 salaries reported	$27,333 per year
Recreation assistant 3 salaries reported	$11.33 per hour

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