outside sales representative

commissioner

regional sales manager

sales manager

field agent

RoofClaim.com

TLDR: poor training and unrealistic expectations not worth working for this company unless you already have prior experience in door to door sales.

I worked for this company for a short period of time and didn’t see the issues it had immediately. I worked for rather competent management with competent field agents in a reasonably friendly work environment. What I didn’t realize was that they expect you to be a five star salesman extremely quickly. In my short time with the company I had to make above what was considered the average number of contracts a new person was suppose to earn in their first month and had failed to do so. Most of the other new salesman that I got brought on with didn’t make the average sales goal period and it seemed almost impossible. Rather than pull me aside try and maybe give me some time to shadow for a few days with an experienced salesman I got let go the minute I came back to the office. 

The training they promised was incredibly short and not particularly comprehensive. They tried to get us field training everyday to expose us to an actual door to door sales environment. But, they gave very little actual tutoring on making sales pitches. Most of our class room training was spent trying to cram as much information about the contract into our brains as possible. Which was a bit weird seeing as how you are highly encouraged to call an experienced sales rep to assist you in your first few contract signing mail the amount of time they spend teaching the contract a bit pointless. 

What should of been the first tip off that something was wrong was when I had agreed to work for the company in a higher paying position only to get to orientation and be served a contract for the base field agent. After asking the instructor if there was mistake or mix up with the employment contracts (which there wasn’t) I had to sign the field agent contract and make about $15,000 less than what I had initially agreed to work for. That had left a bitter taste in my mouth and left me feeling sour.

The job as a whole is rather stressful as you work from sun up to sun down at the minimum (about 10-12 hours a day depending on the time of year). If you can’t meet contract count them you are “highly recommended” to work Saturday. Management will let you go very quickly if you can’t make sales goal near immediately. 

I have been with Jasper now for the past 5 months as a temporal worker, placed here by a Staffing company call Randstad technologies. This period have been a great moment so far with a company where you easily get involved in to their full activities. Being in the IT department with a great supervisor who is so open introducing and engaging you in to all the various tasks awaiting you, granting you all the necessary tools and applications that can make your job less stressful has made my job and stay here less stressful. Working in a department where I have to intervene in to every other department, i have never felt in any given moment as a temporal worker from a staffing company. Everyone is treated indifferent and collaboration is at the top level here from the CEO to the field employees. 
             I understand the numerous one star ratings from other reviews, for a growing company like Jasper, many will come and many will go. But the truth is that, this company have been existing for about 14 years and I see people here who have been on-board for the past seven and ten years. People will never say in a review that they were the problem to the company but the company and others will always be the problem to them.

I have worked for RoofClaim.com for nearly 3 years, and for the first time in my career, I can say that I love my job. It is a great team environment with some amazing perks. The company pays for 100% of medical premiums and even offers student loan reimbursement if you already have medical insurance elsewhere. They even offer bonus incentives for the internal support staff, not just the field staff. The paid time off in addition to several paid holidays is very generous as well. It provides a great work-life balance for my family of four. In this company, hard work truly pays off and does not go unnoticed. With everything happening with Covid-19, the company has made sure to keep it's employees safe and engaged while trying to navigate the "new normal". Most places are laying people off right now, but RoofClaim.com just keeps expanding throughout the US. I am so thankful to be a part of this growing team.

A typical day at Jasper starts early, getting out to assigned areas and canvasing with flyers early, knocking doors, generating leads, following up on leads, cultivating relationships within neighborhoods that generate sales, followed by two to three hours of call time each day on existing files. Management works closely with candidates to help them evaluate the work and if it is for them. There is a high turn over rate as many people find the nature of the work is not for them, in addition the management is quick to fire for a wide range of reasons creating a culture of fear and distrust. The hardest part of the job is the summer heat and the long hours. The most enjoyable part of the job is the teamwork that drives the company to success. I learned key marketing strategies, working knowledge of the insurance claims process, file management system for high volume construction sales, as well as understanding of the full cycle of construction sales from lead generation, to close, to production, to collections.

The company could be great however there are constant knee jerk reactions to everything. There doesnt seem to be any real long term direction and more of a month to month mentality. 
Managers will be cycled through the company constantly so it's hard to build a team environment.  
The VP of Sales quit under mysterious circumstances as well.
Its sales so everyone knows if you dont produce youre gone, however the time to build a pipeline is incredibly short. Again not much forward thinking.
Managers were tasked with building a team and training, then half way through the month were yelled at about not closing deals. Again no real direction given when hired. Most managers and salesmen dont last long enough to get benefits so dont even count on them as you will probably be fired as soon as you build your pipeline.

I have been extremely happy during my time at RoofClaim. The coworkers I am around daily make the workday fun and I have gotten to meet other coworkers from out of the area at various events who I consider friends now from afar. We all work together as a team and are recognized for our contributions, always celebrating big achievements along with the small. The company does expect hard workers that can produce results: when I helped out in recruiting I always did my best to make that clear as that isn’t the best fit for everyone. I grew up competing on a National level in a sport so this was easy for me to adjust to and prosper in. I am honored I was given a promotion and feel valued for going above and beyond. The CEO/Company is not scared to pay people bonuses for their exceptional results (especially the sales reps!) so it’s the perfect fit for people who take direction well, take pride in their work, and are looking for financial security.

This company is a very different type of outside sales job. If you're not a fan of door to door sales stay away. However, the company does provide: company truck, fuel card and phone. The commission cycle can take up to three months or more. The turnover rate for this company is ridiculous. They give three months to see how you will do, eventually you will burn out or they will terminate you. As I stated before, its a great place to collect a check while you continue your search. Don't be fooled by the money they say you can make....they prey on money hungry people. There's tons of other jobs at there with better management, pay, hours and benefits.
You day may start at 830a- until last deal. Managers will push ppl, until 9p at night sometimes.

In the interview I told them I didn't know nothing about roof, but I have years of experience on sales, they told me not to worry they will teach me everything.
Far from true, the training was about the software only that, when the training was done I never saw how a damaged roof looks like, when I ask the manager how Im suppose know about a damaged roof, the manager told me to go on youtube!!!!!, They don't give you directions where to go and see houses, we have to figure it out, the "great trainer" told me he learned that way so I have to learn that way too, I really had great expectations but they killed right away.

They tell you to hang 150 flyers everyday wich is ok, but they don't tell you to put your info until you realize you are sending them all the leads.

Good company , good concept, but the training really sucks!!!!

They are loosing good hard working people because of that lack of management. Obviously that manager is there because is a big brown nose.

A typical day at work is sitting down making calls all day. They expect you to stay at your desk, and not get up, unless it's to use the bathroom. This really sucks, especially if I'm having computer problems, and I urgently need to speak to IT, and I get told to send them a message. 
I learned nothing from this job.
Management was horrible to me. I had an appointment one day, and when I was running late, instead of management asking me if I was okay, I was reprimanded. The workplace culture is okay though, there were some people on my team that were looking out for me, especially because I wasn't in a good state of mind at the time. They offered me the job right at the interview, and I should have said no. The hardest part of the job for me was staying on task. There was nothing enjoyable about the job. I was just plain miserable. 
Also note that one of the managers brings her dog in. A warning for anyone with pet allergies. 

Jasper offers competitive pay along with 100% paid health benefits for their employees and family, which is something rare in corporate America these days. Our CEO truly values his employees and their well being. I felt overwhelming appreciation form my coworkers and management upon my return from leave. Working for Jasper has been very rewarding, I know we are a company that stands behind our products. There is always something new to learn about the company and industry. Management is wonderful and will always point you in the right direction. I feel like I will excel at my job as the company continues to grow.

Top Job Titles	Average Salary
Outside sales representative 3 salaries reported	$63,333 per year
Commissioner 1 salary reported	$102,500 per year
Regional sales manager 3 salaries reported	$150,000 per year
Sales manager 5 salaries reported	$97,000 per year
Field agent 37 salaries reported	$53,851 per year

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