plumber

plumbing technician

shift leader

sales manager

channel manager

Rooter Hero Plumbing

This company focuses more on selling jobs and getting more money out of the customer, rather than the technical aspect of being a plumber.  this was my first plumbing job at this sort of company, and though it was new to me, i liked the fact that i could potentially make a lot of money because i have a sales background as well.  unfortunately, with a company that focuses primarily on sales as opposed to product, there is always a risk that ethics and honesty may be ignored when there is money to be made.  that is the case with this company.  i did my best to sell jobs honestly and make my money the right way, but it seems like almost all of the employees around me were completely cheating the system in order to make more money; i.e.. placing roots and other objects in pipes, creating leaks, lying to customer about potential risks to prevent.  The fact that my fellow employees did not have limits or standards when it comes to being honest and having integrity, made it hard to keep up with a quota based on who could "cheat the customer" the best.  It was hard to represent  a company when I knew about certain sales tactics used that I'd refer to as "blue collar robbery".  Although it was hard to see a toxic company in an industry that taught me to have pride in my work; if someone could put their blinders on to the things i've described, then they could do very well at this company.  i am grateful that i got a chance to experience the service side of plumbing at a sales perspective, but i hope in the future i can land a a company with some integrity.  it makes it easier to work for a company that has similar beliefs and standards as me.

Started with the company years ago, and i have to say it came along way. Great please to grow and learn from at the same time. I absorbed so much knowledge plumbing & personal that i can use in or outside of work.
 
Safe work environment. The goals & culture of the company or different from others one of a kind. Always looking for ways to improve the company values. 

Rooter Hero stay's in the community & helping others, and i Love it!  

Open communication format, extensive benefits and compensation, Availability of training and professional performance development opportunities.

There are many advantages of working here. The main advantage for me is the team. Everyone is genuinely so supportive and wants the business to do well and succeed.

When you start working for the Rooter Hero you very quickly feel that you are part of the team and have been there forever!

What is the best part of working at the company?
The family oriented atmosphere and the ability to help clients and last but most definitely not least the money

What is the most stressful part about working at the company?
There is no stressful being about the company. It was a great place to work for the only dress I could say is commission commission is what it is but it’s what you make it and I pretty much made it the best out of it.

What is the work environment and culture like at the company?
Family orientated, and my boss was very cool Christian boss he believe in God and was a good man

What is a typical day like for you at the company?
My typical days were good. Everybody drags, but some days but like I told you it is what it is it’s what you make it and my typical days were good.

Havent been working for long. only get work about 3 days out the week. good place if you have someone to work with everyday. but workers mostly want all experienced workers on hand with abilities ready. so hard to start from bottom. hard pace work but i have no problem doing what it is needed to get job done. its a great work enviorment and all the mere  are hard workers and i love working in a place where everyone puts all their effort into there job makes everyone more of a team. Only thing is the availability to work for people starting no one really has time to put you through the experience.

The atmosphere is very positive and they care. Every day the owner sends a positive quote to everyone and if you ever need any training they are willing to give it to you. The company provides open book management and shows everyone how the company is doing. My supervisor is always willing to help and asks about how I am doing. I had to move but if I didn't i would still be working there. Great workplace.

I’ve been with Rooter Hero for a couple of years now and was hired as a dispatcher. I came with no experience as a dispatcher and I am grateful for the amount of time and patience I was given and continue to be given along with the encouragement to reach my full potential. Every day is a learning experience and I thoroughly enjoy the learning I do. 

Compensation is reasonable for the area and position. The work space is comfortable, with all the necessary up-to-date technology. The kitchen is stocked with coffee and snacks.

What is the best part of working at the company?
Met a few good people who really cared to do the right thing. 

What is the most stressful part about working at the company?
Very little support, no real onboarding process, inconsistent processes and more. 

What is the work environment and culture like at the company?
The push for profit is a little too aggressive overall. No real culture. Swim or sink mentality. 

What is a typical day like for you at the company?
The daily part of helping customers was great even with all the stress.

The managers are compassionate and give weight to balancing work and personal life. There is no micro-management. We all clearly understand what our job entails and the work gets completed during our shifts. We have a great team and work well together. Management is  approachable and takes any issues that may arise within the office seriously and works earnestly to bring any issues to a peaceful resolution.

There is no divide between office staff and technicians, we all get along well and work as a team.

Rooter Hero may be a bit disorganized, but what they lack in organization they make up for with the level of care given to each person on staff.
Management checks in with us on a regular basis to make sure that we’re all satisfied with our work. If we want more responsibilities, we have the tools we need to learn new skills. 
Scheduling is flexible. If you ever feel like you’re short on cash, you can always request for more hours to be added to your schedule.
Overall a good place to be, I’d recommend them to anyone.

I’d helped my dad out around the house, but I wouldn’t feel comfortable going into a stranger’s house to fix anything more complicated than a small leak. 
With the training and support I received from my teammates, I got comfortable in no time. Seeing the smiles on my customers’ faces when I was finished working was honestly one of the best feelings in the world. Making a difference in their lives was extremely rewarding, even if it was such a small thing. 

Top Job Titles	Average Salary
Plumber 1 salary reported	$27.50 per hour
Plumbing technician 6 salaries reported	$162,500 per year
Shift leader 2 salaries reported	$140,000 per year
Sales manager 17 salaries reported	$150,000 per year
Channel manager 6 salaries reported	$241,667 per year

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