crew member

front of house manager

assistant general manager

service manager

kitchen manager

Roots Natural Kitchen

I’m typically running a crew of 4-8 staff. There are 8 positions to cover and anything less than 8 staff means teamwork is required! I have learned that being shorthanded is not always bad! It builds strength. My manager is helpful when he’s there. The culture is unmatched and I love it. The hardest part of the job is every managers challenge; Time Management. There is always more to do than you have time for. Nothing crazy unlike jobs I’ve done before. The best part of the job is the culture that the company promotes and delivers. There are multiple nationalities in most locations I’ve seen, and every one seems family oriented. They have employee socials where the crew can kick back and relax with each other and make memories together! Absolutely amazing place to work. 

I have been in the restaurant business for over 30 years, with the last two at Roots Natural Kitchen. I have never seen a company so focused on it's people. Most companies say they have a "caring culture" but Roots truly is in the people business, serving great food!!! From the top down, they show respect for all team members, shift leaders and managers with plenty of room for advancement. They have an amazing work environment with fun music, casual dress code and friendly coworkers. Hands down the best work schedule I have ever seen! When fully staffed, average 45 hrs per week with one day off each weekend. (either Sat or Sun) Plus closed Thanksgiving & the day after, Christmas eve, Christmas day, New Years eve, New Years day and 4th of July.
Wonderful to spend Thanksgiving with my family for the first time in 20 years!!
I highly recommend you check them out.

I had a terrible experience at this job, worked here for around 3 months and was promised many scheduling things, ex. certain hours and full time. Neither were honored, when I couldn’t get the hours promised it was recommended that i find another part time job to compensate for the hours they didn’t provide me with. I got a part time job and was then fired because i couldn’t work “enough”. Due to Pennsylvania being an at will state working here is extremely stressful because you can be fired at any time and it all depends on the managers mood that day. They have absolutely no training outlined and get upset when you don’t know how to do things. The rules changed constantly with no explanation and people were fired because of management problems that they had no control over

Roots was the best college job I could have asked for. I worked here for 3 years while pursuing my undergraduate degree. After the first year, I was promoted to a leadership position. I felt supported during the transition into a leadership role, as it was my first opportunity as a manager in a workplace ever. I have learned so much about leadership that I will carry with me through the rest of my life and career.  The people and culture that Roots promotes made me excited to go to work every day. They were extremely flexible with scheduling, which is especially important as a college student. I will miss working at Roots so much!

By the end of my time at Roots, I was working 12+ hours every shift. We had new management come in, make changes, and push out or fire my entire crew. I was expected to do the work of 4 people on my own. There were weeks where I spent more time in that kitchen than I spent outside of it. Upper management is not open to suggestions, and the area manager has a "my way or the highway" mentality.
You do get a free shift meal, and a shoe allowance of $50. Those are the only positives I can really think of.

What is the best part of working at the company?
Over worked and under paid. Great job if you’re a college student. 

What is the most stressful part about working at the company?
When co workers call out, you have to do double work. 

What is the work environment and culture like at the company?
It was an ok place to work. Although there was favoritism towards certain people. 

What is a typical day like for you at the company?
Laid back until the rush hour came or caterings

not sure where to begin but if you plan on working here I hope you’re prepared for a very toxic and negative experience. Some people are great don’t get me wrong but when the toxicity goes all the way up to management that’s when you run into issues as a company. Nothing bad happened to me but I hear stories on a daily basis especially from the managers. They’ll outright complain about their employees and put them down as if it’s a joke. Super uncomfortable. It sucks I have to still experience a high school environment while in college

Rules and things were always changing there. They don’t train you for a lot of what you do. I’ve heard “sorry that’s our fault, we didn’t teach you guys that.” Several times while working they. I’ve seen them fire people for things that were management’s fault. It was poorly managed and the hours weren’t all that great. I’ve watched coworkers make customers the complete wrong bowl and no one really cared. I was also the victim of discrimination while working there.

There’s two individuals in the work place who previous KMs said made the job very difficult for them. Expectations are very high and you’re offered minimal to zero support from higher ups who constantly lie to you and tell you things to make you happy. Everyone who works here are college aged, so immaturity runs rampant. It’s just a shame that the immaturity extends to management as well.

Fast-paced job, especially during rush hours. I learned teamwork and customer service. Management is okay and coworkers are friendly. Hard part is standing long and busy shifts. Best part is the team and free food

Top Job Titles	Average Salary
Crew member 8 salaries reported	$15.00 per hour
Front of house manager 1 salary reported	$20.00 per hour
Assistant general manager 5 salaries reported	$56,000 per year
Service manager 5 salaries reported	$56,000 per year
Kitchen manager 2 salaries reported	$56,000 per year

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