project manager

customer service representative

administrative assistant

business analyst

data analyst

Rose International

I worked at Rose International for 4+ years and I must say I have more cons than pros, but I’ll start off light. 

For a typical work day you work from home and if you are a Retail help desk person you take calls to assist with agents in the East Coast with services or technical issues they are having while they are helping customers. If you are a supervisor you can also help with calls if call volume is too high and/or help your retail help desk call takers with issues they might in counter. 

What I’ve learned from this job is to not take words to heart and to never get your hopes up. 

As for management, they do play favorites and they always make it seem like what you do is never enough. They will also give other people (most likely men) positions they never applied to that you have interviewed and got fair and square while trying to grow within the company. Before Covid-19, I interviewed for a position within Rose and I got the job. Unfortunately after Covid-19 and we started working from home and days were slow, they informed me they would take the spot away temporarily, but once they need me for that spot again I will have my position back. But once the opportunity occurred they gave my position away to two other people who have never had experience with the job. They did not keep their word. 

They will also try to make it seem like you’re always doing something wrong or up to no good.  When they let us work from home, I made one mistake and I did not see an upper management’s message regarding me informing someone of the wrong information until it was too late. Instead of taking into consideration that I’ve never had issues with following directions or issues with upper management in my years of being there they decided to put on a permitted record of me being insubordinate, it was my very first “record” as well. So, it doesn’t matter how long you are with the company they will not take your character and you as a person into consideration for anything. 

Workplace culture you work from home and you are waiting at your desk for a call to come in. 

The job is super easy in my opinion, it’s one of THE easiest jobs I’ve ever had. The only thing that makes it hard is certain managers. 

The one pro I do have is workout from home and that is about it. 

What is the best part of working at the company?
I have been working with this company for ten months on a short-term contract. I knew this when I signed on, and they have been great to work with. They knew from the start that I am "old school" when it comes to my expectations and standards. The HR person I mainly worked with was very knowledgeable and helpful. The assignment is an hours drive from where I live (rural area) and due to personal/family obligations, Rose I'ntl understood as well as the Client that this was a priority and that I needed to find a position closer to home in order to maintain the situation at home.  Rose I'ntl has gone above and beyond for me and helped me in my time of need especially when my home was flooded in June. I don't care what others may have experienced my experience has been outstanding!

What is the most stressful part about working at the company?
June 22nd, 2024 my house was flooded and I couldn't reach the on call person due to the cell towers in my immediate area having issues in order to let them know right away. By the time I was able to do anything I notified the Client/Supervisor and was out of work 2 days to flooded roads in all directions. Rose was not able to assist.

What is the work environment and culture like at the company?
I work for Rose International, and my client has been very accommodating. The people I work with are fantastic, and I make sure to stay in touch with Rose on a regular basis. That way, they doesn't have to worry about whether their employees are doing their jobs.

What is a typical day like for you at the company?
One of my philosophies is; there is nothing typical, or normal. It might seem like just another day like yesterday but it will be different. Get to the office, start my routine. Start from the previous day's work to get that finished if it wasn't, I always have a list to do and cross it off as I go.

What is the best part of working at the company?
Hey there, just wanted to let you know that Rose International is hands down the best company I've ever worked for. They stand out for their commitment to equal opportunities, fair pay, and top-notch customer service support. You should definitely consider joining the team!

What is the most stressful part about working at the company?
navigating the international nature of our work can be a challenge for some. We work across various time zones and cultural contexts, which can sometimes lead to communication difficulties or scheduling challenges. Furthermore, staying updated with ever-changing international regulations and laws can be daunting.

What is the work environment and culture like at the company?
I wanted to take a moment to tell you about the fantastic work environment and culture we have at our company. It's a supportive and collaborative atmosphere where everyone's ideas are valued, and there are ample opportunities for professional growth. I believe you would thrive in such a positive setting. Let me know if you'd like to learn more!

What is a typical day like for you at the company?
I wanted to share with you what a typical day at Rose International looks like for me. Starting the day with exciting projects, collaborating with talented colleagues, and engaging in innovative solutions are just a few highlights. The supportive work culture and opportunities for growth make every day unique and fulfilling.

I’ve worked at Rose International long enough to see a pattern that unfortunately has not changed. The pay is significantly below industry standards. In my case, it is about twenty thousand a year under what competitors pay for the same workload and skill level. The benefits do not make up for it either. The health insurance is extremely expensive at about a thousand dollars a month, and the deductible is so high that it barely feels like coverage at all.

The workload is another major issue. When people leave, usually because of the low pay, stressful culture, or poor benefits, the company simply shifts their responsibilities to the remaining employees. Instead of hiring replacements or reducing existing workloads, management distributes extra tasks to people who are already stretched thin. This creates a cycle where overworked employees burn out, leave, and the cycle repeats.

There are some good people here, and certain teams try their best, but overall the pay, benefits, and unrealistic workload expectations make it hard to recommend Rose International as a long term workplace.


A typical day involves conducting training sessions, guiding new hires, and supporting the recruitment team. I’ve learned a lot about process management, communication, and client-driven workflows. Management is approachable and open to feedback, which makes the environment comfortable to work in. The workplace culture is friendly and supportive, with teammates who genuinely help each other. The hardest part of the job is handling fast-paced days during peak hiring seasons, but it becomes manageable with experience. The most enjoyable part is seeing trainees grow confident and knowing my work directly impacts the team’s success.

Was placed in an IT setting that did not value IT skills. Regular IT personnel were steadily leaving. It was expected of me to use my personal smartphone, while a temporary admin received a company one. I did my work, but every time I would ask a simple question, the department head would call everyone into a meeting to discuss my simple question. After a while, I learned not to ask questions and try to figure it out as best I could or slip it past a fellow co-worker, hoping that they wouldn't report it back to the department head, but they would. I completed projects ahead of schedule with praise, but although the gig was for 3 months, it was suddenly cut short by 1 month. Rose Intl relayed this to me as if I had done something wrong, but why/what? Rose Intl instructed me that my personal effects would be mailed back to me. I phone the assigned company to arrange to pick up my things in-person and did. I'm no psycho, I am a professional who works with dignity. I picked up my things and said "goodbye." I later learned the dept. head had been demoted and then let go, It was a weird situation.

I really enjoy the assignment I am on.  The people, the environment are so wonderful.  What I do not like however, is Rose's lack of sick and holiday pay.  This is going to turn into a very long term assignment, as I am told by my current supervisor, I will be here until I decide to leave.  I do not plan to, but I cannot keep working as a contractor through Rose if I am never going to get holiday or sick pay.  The company I work for is having a hard time getting their techs on full time, so it may be three or four years for a direct hire position.  This is not something that seems manageable without sick leave or holiday pay.  The hardest part was losing a week of pay when the company I work for had a mandatory week off during the holiday.  As I said the company I am assigned to, love it, just do not like Rose's policy on no sick leave or vacation, that does not provide the employee with a good work/life balance.

The sups/ and trainer can seem raciest, but very friendly in your face.  They will talk about you to other agents.  I did go to HR on two occasions, and the sup involved was let go because of it.  They will tend to keep a African American in one position, so as to not be consider raciest, but while they are away on lunch, or before their shift starts, micro manage all their work.  They also tend to give them extra work, that cant be completed in time.  One supervisor walked out because of these things.  Three people in charge got feed up on how some agents were being treated.  They were in higher position, and wrote those agents to let them know what was going on.  Once you are targeted they will find a way to get you out of the company, or make it very hard for you to stay.  They money is good, and that will make you stay, but most people are looking for other jobs, and you hear this on breaks. They are checking on interviews, or happy they have found new  jobs.

Positives:
Very little day to day interaction (as a contract placement firm should be unless there's an issue)
Very reliable pay schedule with no worries of "am I going to be paid this time around"
Handled client to contractor complaints very effectively with little involvement with the contractor
Willingness to work with the employee to solve business & personal issues
Their staff are very easy to talk to and fairly easy going while maintaining a professional attitude

Negatives:
Very stubborn with their non-compete agreement in allowing a former employee go to work for a competitor to earn a living to pay bills with
NO advance warning for termination of employment (I get it...it's a contract, but still there should be a hint of professional courtesy)
Payroll department does not handle information in an efficient manner...keep an eye on your pay stubs.  They will never catch the mistake unless you do and let them know

I worked for Rose on a contract position.
(In fact, I'm still there now)
They're a good company when it comes to TRYING to do good by their employees, the culture is great, they have decent Health Benefits, 401k, etc.
What I didn't "like" about my position was we were not given ANY paid time off, AND the position was constantly being "reshuffled" meaning we SOMETIMES were forced to take time off WITHOUT PAY because of "budget issues".
This created a very stressful environment for some of us, and it didn't reflect "good" on upper management.
BUT, I believe this was more because of the "contractor" and not because of ROSE.
As a result, I gave them 3 stars, because as a company, they were great to work for, and a great stepping stone to bigger and better things.

Top Job Titles	Average Salary
Project manager 97 salaries reported	$67.96 per hour
Customer service representative 20 salaries reported	$17.03 per hour
Administrative assistant 2 salaries reported	$17.50 per hour
Business analyst 84 salaries reported	$60.51 per hour
Data analyst 39 salaries reported	$57.80 per hour

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