caretaker

dog trainer

front desk receptionist

assistant manager

associate manager

Ruffgers Dog University

The time I spent at Ruffgers was the most unenjoyable work experience I've ever had. I've never met such immature and two-faced people in my life. Management will be kind to your face and talk smack behind your back. They're conflict resolution styles are incredibly catty. Makes you feel like you're being called into the principal's office and they will do this over. Any little thing. Management will tell you that they've had complaints from other staff members about certain things but will not be open or honest about any specifics. They will lie and manipulate you in whichever way they can to get what they want or push the narrative they want remembered. The owners may seem nice in the beginning but their true colors are anything but. You will be expected to lie to clients and if you don't you will be reprimanded or you could even lose your job. On several occasions there were medications and meals missed and you were instructed not to bring up any extra food when a boarders were being picked up. Save yourself the time and stress and apply to a different company. ESPECIALLY IF YOU'RE YOUNGER! They will use your inexperience against you and make you think that what they're doing is typical when it's not. 

Management is terrible and will talk bad about you behind your back to other employees but when confronted they will deny it. Hires younger people with no experience so they can be overworked and then fired within the same month. Employees are not properly trained with how to handle dogs because management hires people with no experience. You’re expected to lie to clients depending on how dog’s behavior was during stay. If meals or meds are missed you need to throw them out and not bring up to owner because management doesn’t like confrontation. They say tips are split but it’s always unfair amounts. Your hard work goes unnoticed if you’re not a suck up 

Take all the dogs out, disinfect, play time. 
Repeat with all other dogs- clean rooms if necessary. 
Management was passive aggressive and we got treated like 10 year olds not knowing what to do. Does not take mental health on a serious note. Does not care for parents. 
Overall the most enjoying part we’re the dogs! They’re super sweet, active & really playful. 


What is the best part of working at the company?
The dogs, that’s it everyone is two faced 

What is the most stressful part about working at the company?
Being blamed for every mistake

What is the work environment and culture like at the company?
Toxic, owners and managers are two faced, they expect you to know everything after the 1st day, managers do the bare minimum for training, and lastly they said I wasn’t trained enough yet I opened by myself multiple times while I was still “training”

What is the best part of working at the company?
The dogs and the parents and working on a team. 

What is the most stressful part about working at the company?
Upper management not supportive. Very negative. Only wants the dogs out for 30 mins every 3 hours.  They only care about the money   

What is the work environment and culture like at the company?
Walking on eggshells constantly. No positive support from upper management. 

What is a typical day like for you at the company?
Take care of animals and clean

What is the best part of working at the company?
to be with the dogs.... I enjoyed working nights because I was alone. But when I walked in the daytime, it was very hard work a lot of cleaning it was terrible.

What is the most stressful part about working at the company?
Trying to keep the dog safe from toad frogs so I don't die
The dogs owners can be a challenge

What is a typical day like for you at the company?
very cliquish, very young, hard, demanding work

Management is terrible. You are promised a lot and they never deliver. Never get Inventory that you ask for.  Employees are underpaid and wear too many hats. You are also expected to lie to clients about what goes on in back and will be reprimanded for telling the truth. Would not recommend working at this company. 

I would not recommend working here. Employees are undervalued, underpaid and not appreciated for the amount of work required. Management is careless and disorganized. You are often blamed for situations that arise because of management. Employees voices and opinions are dismissed without given a chance. They do not have the employees or clients best interest in mind. 

Overworked and extremely underpaid. Management is nice to your face and talks so much smack behind your back. They will use and abuse you. This company has no integrity either as they will lie to pet parents or just not tell the pet parents what they need to know about injuries or illnesses. 

Management is terrible , the owners visit maybe once a month and act like they care then they go away and leave you to deal with the mess they caused. You are overworked and expected to be available 24/7 all day everyday and if you’re not they will fire you without warning. Only good thing there is the dogs.

Top Job Titles	Average Salary
Caretaker 14 salaries reported	$13.92 per hour
Dog trainer 10 salaries reported	$15.38 per hour
Front desk receptionist 5 salaries reported	$14.13 per hour
Assistant manager 10 salaries reported	$17.80 per hour
Associate manager 7 salaries reported	$17.00 per hour

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