car sales executive

administrative assistant

cashier/receptionist

sales consultant

receptionist/administrative assistant

Russ Darrow Group


Certainly! Here's a version from a more critical perspective:

A Typical Day at Work: A typical day at work was often chaotic and disorganized. The lack of clear direction and constantly shifting priorities made it difficult to maintain any consistent workflow. Much of the day was spent putting out fires rather than making any real progress. The pressure to meet unrealistic sales targets overshadowed any sense of accomplishment.

What I Learned: I learned that management's priorities were often misaligned with the realities on the ground. Instead of focusing on sustainable growth and team development, there was an excessive emphasis on short-term gains. This approach hindered any real learning or professional development and led to a high-stress environment with little room for innovation or creativity.

Management: Management was largely disconnected from the day-to-day challenges faced by the team. Their approach was more about micromanaging and less about providing the support or resources needed for success. Feedback was rarely constructive, and there was a noticeable lack of transparency in decision-making processes. Overall, management seemed more focused on meeting numbers than on fostering a positive and productive work environment.

Workplace Culture: The workplace culture was driven by competition and fear rather than collaboration and mutual respect. The pressure to perform often created a toxic environment where employees felt undervalued and overworked. There was little emphasis on work-life balance, and the high turnover rate reflected the overall dissatisfaction among the staff. The lack of genuine teamwork and support made it difficult to find any sense of community within the workplace.

The Hardest Part of the Job: The hardest part of the job was dealing with the constant stress and unrealistic expectations. The lack of support from management, combined with the pressure to meet unattainable sales goals, made the job feel overwhelming and unfulfilling. Additionally, navigating the outdated processes and lack of resources often made even simple tasks unnecessarily complicated and frustrating.

The Most Enjoyable Part of the Job: Unfortunately, there were few enjoyable aspects of the job. Any satisfaction came from personal achievements despite the challenges, rather than from the job itself or the work environment. Building relationships with a few like-minded colleagues provided some relief, but overall, the lack of recognition and the constant pressure made it hard to find much joy in the work.

There was no such thing as a typical day at work everyday was different. I was basically self taught off of examples of what I viewed the only experienced employee do. What I viewed was how to use the computer codes for certain work that needed to be performed on customers vehicles. Management just made a lot of promises that were never delivered, such as extensive training, and at least a 6 month opportunity to learn the job. I received neither. The one tenured co-worker of mine did show me a few things, but with the level of business that was coming in it was very difficult to learn the job and keep up with customers expectations. The hardest part of the job was learning the computer system, their were multiple sites that were required to be in use in order to do the job effective and proficiently, which all goes back to the lack of training from management. The most enjoyable part of the job was having the opportunity to interact with so many different people on a daily basis, which is the reason I took the job in the first place.

Working at this dealership started off well but as time went on it became clear that my department is greatly undervalued and largely looked down upon. In the Business Development Center, we answer phone calls, make appointments, send emails. All the things the salesmen don't have time to do on the floor. When things don't work out or customers decide to walk in with out an appointment, it's always the BDC's fault because some how we contol people's actions. Our schecules changed with no regard for our lives outside of work or with little concern about our well being. Things started off great at the store I work. Now it's all gone down hill. Work here at your own risk.

What is the best part of working at the company?
My time I spent at Russ Darrow Kia was one of the best working experiences I had. I felt as if we were all one big happy family and all departments looked out for each other and helped each other. I have never worked in an environment like that and whish I didn't move to Florida 

What is the most stressful part about working at the company?
A car dealership is a stressful environment but when you work for a group like this where everyone works with each other to accomplish meeting a customers wants and needs it pretty much solves the stress 

What is the work environment and culture like at the company?
Join the family and find out. Team environment is defined here

What is a typical day like for you at the company?
Nonstop and multitasking from start to finish in the service department

Very good place to learn the trade because management is willing to move you up and train you but will under pay you for your credentials if you do so.  9 hour work days once you become a line tech 5 days a week and the occasional saturday.  No room to pick up shifts.  Health care is very expensive and management is over eager to hire on new employees and consequently starve everyone for work.  We're booking less than 30 hours a week and management is still looking to hire more techs.  Pay isn't very great.  There are newer hires that make more more per flat rate hour than me and have less experience and aren't even certified to do all recalls like I am.  If they have the opportunity to screw you out of money they will.

A typical day at work.... Come in, turn on the phones, open the safe, balance drawers from previous day(s), print reports, distribute mail, pre-stock new cars, stock traded and purchased cars, journal invoices, post invoices to different accounting ledgers, answer phones and direct calls, filing, cutting checks, writeing off money to correct accounts, purging old files, ordering office and customer lounge supplies, keeping a neat office, and etc.

Management is always changeing - It's like a rotating door. For the co-workers who are here long enough to get to know, it's like a family away from home. However, everyone is always ready to throw you under the bus if their job is on the line. Isn't that everywhere though?

I loved the job culture with Russ Darrow Kia Mitsubishi but I wasn't paid very well and they knew that I was trying to get into my chosen field of interior design.  I had a great communicating relationship with my boss and this was a great company to work for!  They treated their employees almost like family.  It was also a busy job which I liked and a fun environment interacting with customers throughout the day and other employees.  Everyone who worked there seemed to enjoy their job and I really liked being in that kind of environment.  It was that way because of the excellent management they had.  I would recommend working here if you don't mind low pay and part time hours.

Willing to learn and  teach you how  to be productive,   how to treat all customers the  same  and all the   benefits to working here always  rewarded  a bonus if  you   won the  challenge!
Enjoyed working with the  management,  so  I could  learn,  and  answer  certain situations!

Gave  us a   way to reach our goals.  Enjoyed  working here, honest, loyal, trustworthy and 
Satisfied  working  here!

Could  always  talk to us on a same left   to proceed  if we had a  question or problem! 

They always  acknowledge us  on every level.

Showed  that they  were family  oreintative!
Always had family  functions, zoo party, christmas  party!  Very clean and  listens to the customers!

I liked the relationships with customer's I made working at Russ Darrow - but in the service department be prepared to get yelled at....A LOT by angry customers. I understand no one wants to hear how much money its going to take to fix their car - but I'm literally just doing my job and relaying information and customers think I come up with the pricing. My manager at the West Bend store was phenomenal in stepping in when needed. The work schedule kind of sucked - one week was Monday through Saturday 7am - 5/6pm and the next week was Monday through Thursday 7am-5/6pm so the work/life balance is a little off in my opinion.

i cannot speak for the rest of the dealership as i worked in the body shop. i say stay away because of the current manager, he lies about advancement and is very arrogant and  has zero personal skills so he miss-uses the security system ( he watches everyone on his pc screen via the camera's ) pretty much like a prison. he also has a really really bad case of O.C.D Ex: don't put the trash can in the EXACT space and Exact angle he will flip out. he is very toxic but is good with numbers so they ignore complaints about him . if you are hourly he will treat you like a slave, and if you are flat-rate you will magically not make the sales goal to get your bonus, but he will get his .  STAY AWAY!!!

Top Job Titles	Average Salary
Car sales executive 1 salary reported	$65,350 per year
Administrative assistant 4 salaries reported	$34.00 per hour
Cashier/receptionist 2 salaries reported	$16.50 per hour
Sales consultant 1 salary reported	$54,000 per year
Receptionist/administrative assistant 1 salary reported	$9.00 per hour

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