software engineer

intern

account executive

customer success manager

senior software engineer

I provide high level executive and administrative support for the COO and three VP’s in East Sales for North America on a daily basis.  I am responsible for interacting with high level executives at SAP and outside of the organization. I have a high attention to detail in this role, superb organizational skills, and I am able to multi-task significantly and work well under a great deal of pressure and within timelines.

Key Results:

•	Calendar and correspondence management: Maintain/priorotize and organize Outlook calendar/folders for assigned management personnel.  Schedule appointments, read and respond to correspondance as agreed to by management. Provides information to managers, co-workers, customers, partners, vendors, and prospects by telephone, in written form, e-mail, or in person.
•	Travel and meeting logistics coordination:  Arrange  meetings  (internal team & external customer/vendor/partner) and coordinate conference logistics as required. Schedule appointments and complete travel or conference arrangements.  Processes expenses associated with such travel/meeting coordination for assigned management staff.
•	Support strategic SAP events and strategic customer and internal meeting logistics.  
•	Working with the SAP CRM Business Ops Office as well as the Business Ops Leader for East Emerging Sales, coordinate activities across special projects, including reporting and analytics within CRM, etc.
•	Communicate with key individuals inside and outside of the organization.  Observing, receiving, and otherwise obtaining information from all relevant sources.
•	Customer focus:  Give high priority to customer satisfaction and am dedicated to meeting the expectations and requirements of internal customers-- get first hand information and use it for providing solutions; proactively establish and maintain effective relationships with customers and gain their trust and respect.
•	Time Management: Use time effectively and efficiently; concentrate efforts on more important priorities; get more done in less time in order to attend to a broader range of activities.
•	Organization: can orchestrate multiple activities at once to accomplish a goal. Use resources effectively and efficiently; arrange  information and files in a useful manner.
•	Functional and Technical Skills:  Utilize advanced PC software skills (Microsoft Office: Outlook, Word, Excel, PowerPoint, CRM) in order to update and maintain internal systems and files necessary to support information requirements of management.
•	Interpersonal Savvy: Relate well to all kinds of people throughout the organization. I am always positive and upbeat and always welcome a challenge. Build appropriate rapport; build constructive and effective relationships; use diplomacy and tact. Ability to generate trusted relationships with internal customers. Maintain strict confidences as required.
•	Initiative and Judgment: Works to influence and is proactive.  Make good decisions based on a mixture of analysis, wisdom, experience and judgment.

Each day started at 8am with bright greetings from my co workers and management. I would log onto Outlook and check all emails and phone calls received over night. From there I could plan my day with a checklist of all required actions. While I was training, throughout the day my manager would sit with me making sure I learned the necessary tools I needed to succeed. I would review dispute cases, orders received and various questions from a number of departments. I would review new contracts, book the deals, add the documents to our virtual library as well as organize the hard copy binder.

Along with the above, as a Sales Support Specialist I would spend each day communicating with partners and our sales team. I was the first line of communication to our partners and responsible for resolving day to day issues regarding purchases, implementation, and customer service. I would continuously update our tracking system and provided summaries to our entire team. As the last person before the booking process I handled quality assurance for each BusinessOne order placed through our online store.

Through these jobs I learned to how to stay organized, be detailed oriented and how to balance multiple task at once. Also I gained insight to the entire sales cycle from pre-sales to the final booking and archiving.

Management and co-workers could not have been better. They made sure to always have time for me and answered all of my questions with pleasure. I can not say enough good things about my manager. As an employee with over 20 years in the business she was an expert and wanted all of her team members to have the skills for a long prosperous career.

The hardest part of the job would definitely be the end of quarters, especially the end of Q4. We would be flooded with orders, questions and deadlines. This taught me how to work under pressure and how to complete task in small time frame. No matter what curve ball was thrown my way I was prepared to handle it.

The most enjoyable part of the job was the working environment. From co-workers to the recognition of a job well done, SAP values their employees and promotes a happy and relaxed work place.

At SAP We strive I fully strive to understand what our client’s future goals are and work to help change their external shortcomings by discussing SAP solutions.  I position the best possible solutions to our client base and focused on our client’s growth and future business planning objectives.  SAP has enable me to understand how business run and what the needs are not only on the outside but how the different departments need to interconnect and communicate with one another.

I manage my daily activities in a timely manner to show my client base I take a special pride in not only SAP and my work but their business as well.  I adapt to the changing world of business from client to client and understand what is driving initiatives.  Keep complex business objectives simple by bringing in the right resources at the right time.  This saves not only time and effort on the client’s part by build instant credibility. 

As a first impressions person for SAP I strive for excellence not only in communication but delivering quality to my first impressions by taking the time to introduce myself and lean about my clients’ background and what role he currently plays.  Integrity is earned by keeping conversation professional however showing the client you understand who they are and what educations and past successes they have achieved.  Self-development come with every sales call whether it become an opportunity or not.  Understand what I did right and wrong and implementing change to grow to the next level is crucial. 

Responsibility means everything to everyone and I want to make the right impression all the time.  I Treat my daily activities as if I owned my own business and own my actions help keep me in check with these activities. 

Team work is crucial and allows us to expand on areas we were not aware of in our knowledge base.  SAP management urges educations and always offers the best coaching and guidance.

Working here is an absolute roller coaster ride. In the beginning, training/responsibilities are virtually nonexistent. Management has a difficult time placing you into a niche role, so they allow you the first few months to ease in gradually, and meet as many people as you can. This is the best thing about SAP Ariba. The people are absolutely amazing! They are so nice, hardworking, and always willing to help. Many of them will sit and work through a problem with you UNTIL IT IS SOLVED. Seriously, they will stop what they are doing, and stay with you for days if need be. After your first few months, there will be an urgent role that needs to be filled. (EVERYTHING is urgent in this position.) When there is a hole in a project, you will be thrown in to fill it regardless of your qualifications. There is little to no supervision, so it is all on you to perform This will make you resent the easing-in phase, and wish you had training. SOWs are non-descriptive, so you really never get a clear idea of what your role is, but it seems to evolve constantly. The hours are extremely flexible, and tend to stretch well beyond 8 hrs, but can also shrink to zero. Since the job is virtual, and everyone is in different time zones, there is really never an "off the clock" moment. Overall, you cannot beat the compensation, flexibility, freedom, and culture at this company. Unfortunately, those attributes come at a price. The compensation is well-deserved as a result of the never-ending workday that comes with the "flexibility".  The freedom is short-lived when you realize your entire day is gone, and the friendly culture is compromised by bad management. If you decide to apply here, be ready to WORK, and manage the customer. It will be on you to prioritize an endless list of evolving requirements, and train yourself on-the-fly. 

I have been a part of the SAP family for several years and I am truly satisfied with my experience. SAP, being a global leader in software solutions, offers a multitude of opportunities for career advancement and personal growth. 

The company culture is highly inclusive and promotes a perfect balance between work and personal life. The environment is fast-paced and challenging, yet it fosters creativity and innovation. I have been given ample opportunities to work on cutting-edge technologies and projects that have significantly contributed to my skill set and professional development.

Management is supportive and transparent, which has created a stress-free and motivating workplace. They have always been open to suggestions and value employee feedback, making sure that everyone feels heard and appreciated. The company also organizes regular training and learning sessions, ensuring that employees stay updated with the latest industry trends and technologies.

The benefits and compensation package is competitive, and the additional perks like flexible work hours, remote work options, health insurance, and team activities are highly appreciated. The company also emphasizes social responsibility and sustainability, which makes me proud to be a part of SAP.

The diversity at SAP is commendable. Working with colleagues from different backgrounds and cultures has been an enriching experience, fostering global perspectives and enhancing problem-solving skills.

In summary, if you are looking for a rewarding career with numerous learning opportunities, a positive work culture, and a company that genuinely cares about your well-being, then SAP is the place for you. I am grateful for my journey at SAP and look forward to many more productive years here.


I was apart of the HR department, mainly assisting with the Permanent Residency Recruitment process.  The goal was to prove to the Department of Labor that we were not displacing any U.S. workers for positions held by visa dependent employees.  First, we posted the job on various websites and newspaper ads, candidates would apply, and I would review each application to determine if their qualifications met the requirements.  If so, I would conduct initial phone interviews, and if their qualifications remained strong, I would then schedule a second phone interview with the hiring manager so they could delve deeper into their experience and skills.
The work in itself was slightly challenging only because this was a different type of recruitment, and after I had tracked and updated all the necessary information, our legal team had to review everything until they submitted the files to DOL (Department of Labor).  The legal team would thoroughly review the files and if anything was deemed questionable or needed to be revisited I was responsible for going back and making sure everything was 100% perfect.  Overall, I did like the people I worked with, I just felt that management was unprofessional, and were disorganized themselves, which made my ability to do my job a little more challenging.  I was grateful for the experience, but in the end the role just wasn't a good fit for me, or my future goals.

SAP Knowledge	SAP R/3: Development workbench, Data dictionary, Data and statements, Debugging, Internal tables, Selection Screen, ABAP Open SQL, Authorization checks, Modularization, Reporting, Introduction to dialog programming.
Lists, Modification of selection screens, Programs in background processing, Interactive reporting: basics, Menu Painter, Report-driven reading and changing of lists, Windows, Linking components. File transfer, transaction LSMW, Batch input processing, General information on application-specific input programs, Call transactions, User Exit, SapScript, iDoc , interface, BADI, ALV object, WebDynpro for ABAP/JAVA,BOL Buisness Object Layer.

Full life cycle SAP project	         SAP HR      : Payroll , Time management and Talent Management. 
SAP EWM  : Extended Warehouse management.
SAP WM    : Warehouse management .
SAP DMS   : Document Management system.
SAP portal : WebDynpro for ABAP application.
SAP ERP  :  FI/CO  SD/MM and WM/EWM
                    




Training
-	JAVA     : introduction (IRIDIA ULB).
-	JAVA     : advance (IRIDIA ULB).
-	C#.Net  : Advance (IRIDIA ULB).
-	VB.Net : Advance (EZOS).
-	CRYSTAL  REPORT 9.0(TechnicoFuturs)
-	SAP NET310 :WebDynpro for ABAP ( SAP Benelux)
-	SAP NET311 :Advance WebDynpro for ABAP.
-	SAP NET312 :UI Developpement WebDynpro for ABAP.
-	SAP interactive Forms designer (ADOBE System). 
-	SAP XI TBIT40 : XI Overview
-	SAP XI TBIT41 :  Mapping Concept
-	SAP XI TBIT42 : Adapter Concept
-	SAP XI TBIT43 : BPM Concept
-	SAP XI TBIT44 : Mapping , Adapter  and BPM (details)    
-	BIT600 :  SAP Workflow Concepts
-	BIT601 :  SAP Workflow - Usage of specific workflows
-	EWM100 extended Warehouse Management process 



Trainer
-	SAP NET310 :WebDynpro for ABAP ( Spain )

	Managed and supported Human Capital Management (HCM) software for up to ten simultaneous global corporate, educational, and government clients as part of a five-member team.
	Edited and corrected client tax data to match changes to tax codes, which included editing table information in client SAP R/3 systems to match desired values.
	Created and edited payroll deductions and garnishments for client staff, including child support, back taxes, and law suit-mandated deductions.
	Corrected and customized client hiring practices and workflows for clients.
	Edited and corrected employee personal and payment data, including off-cycle payments or bonuses and inaccurate or unreconciled payments.
	Troubleshot and created code changes to correct software errors for clients, including tax form generation issues, required payments, and legal adjustments.
	Explained legal changes, code changes, and updates to customers and answered all questions during implementation.
	Developed and implemented location-specific sustainability ideas, such as dynamic window shuttering, during monthly meetings with the Lake Mary Stainability Team.
	Built BeX queries to test software responsiveness and analyzed query abilities to meet customer needs.
	Created and implemented bug fixes, enhancement requests, and emergency patches in coordination with the Product Group.
	Conducted grey-box, stress, and usability testing of a new software product in the beta stage.

Upload of all bank records on a daily basis using SAP R/3 for daily reconciliation. 
Reconcile all incoming /outgoing entries on all statements.
Accurately post all incoming payments received via Wire / ACH to referenced invoice / account. 
Research payment if posting instructions are not included & work with AR representative to ensure accurate & timely posting. E.G. Payment of cleared invoice, inaccurate invoice number, credit taken.
Balance G/L from gain/losses on foreign currency payments & short/overpaid payments
Upload Lockbox files to run all physical checks received at the bank.
Balance G/L for various companies though inter-company transfers. E.G. Transfer of funds from parent corporation to segments.
Approve outgoing payments & reject any fraudulent payments.
Process incoming credit card payments though Intrex for both MasterCard / Visa &American Express. 
Prepare daily deposits for various banks based on currency & asset allocation. 
Prepare Unclaimed Property Reports for all states in which business was conducted. 
Prepare all accounts & G/L under my responsibility for month, quarter &year-end close. 
Assist in various treasury project(s) including : 

Assimilation of new acquisitions bank(s) accounts into our own & develop a plan as how to best accomplish this. o
Train new team members on the procedure & expectations of SAP Treasury
Ensure smooth transition in moving responsibilities to a shared service center.

The company's commitment to fostering a supportive and inclusive work environment truly stands out.

Key Highlights:

Leadership and Vision: The leadership team at SAP is both visionary and approachable. They consistently communicate the company's goals and values, and their open-door policy makes it easy to discuss ideas and concerns.

Career Growth: SAP is dedicated to the professional development of its employees. I’ve had numerous opportunities for training and advancement, which has greatly contributed to my personal and professional growth.

Work-Life Balance: One of the best aspects of working here is the emphasis on maintaining a healthy work-life balance. Flexible working hours and remote work options are just a few examples of how the company respects employees' personal time.

Team Culture: The team culture is exceptional. Collaboration and mutual respect are at the core of our daily interactions. The positive and inclusive atmosphere makes it easy to work together and achieve our goals.

Recognition and Rewards: SAP values hard work and dedication. Regular recognition programs and a competitive compensation package make it clear that employee contributions are truly appreciated.

Overall, working at SAP has been a fantastic experience, and I would highly recommend it to anyone looking for a dynamic and supportive work environment. The company's dedication to its employees and its innovative approach to business make it a standout organization.



Top Job Titles	Average Salary
Software engineer 13 salaries reported	$134,231 per year
Intern 1 salary reported	$38.50 per hour
Account executive 15 salaries reported	$178,883 per year
Customer success manager 13 salaries reported	$134,515 per year
Senior software engineer 3 salaries reported	$182,000 per year

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