relationship banker

teller

center manager

member services representative

member advisor

SECU

The job in itself is rewarding, I loved working with the members however it was the behind the scenes part that I didn’t like. I’ve worked at several branches to either fill in when short staffed or as a “voluntary” relocation.  I found that most branch managers did little to no work, not all but most. This minor detail is overlooked by upper management if the branch manager was part of their “click”.  As for the goals they were high which is expected to give you something to strive for however there is an enormous pressure to reach them, the sales aspect is similar to a bank and not a credit union. 
I’m grateful for the time I spent there, the good, bad, and the ugly. I learned a lot from my time there.

Worst Management. Majority of the Sr. people have been there for 20+yrs so they don't care. Day 1 of your job they will bring all the Sr. leaders to show they care but they don't. You won't get treated like human being. You have to work sometimes 55+ hrs a week. They do not care about your personal life. You get micromanaged almost every single hour of your life.  If you are in a supervisory role then forget it, Working for them is like signing your life away. Just find out the details on how many people leave within a year( Make sure you ask for the # of people who have left and not for the %of people who have left). Hopefully this is more then enough information for anyone to make a simple decision.

Never in my career have I worked for an organization that didn't just say they were collaborative, but actually walked the walk the way that SECU does. There are no airs of "Well, that's not MY job". Everyone I've encountered is always willing to help everyone else, no matter their position.

The management has an open-door policy and all of the executive team is extremely approachable and welcoming. 

I've been given the opportunities to truly embrace my role and make it what I want it to be, as well as given the chance to grow and learn more.

The hardest part of my job would be the pace. At times, it can be VERY fast-paced with a very short turnaround time for deliverables, but I prefer a fast-paced environment.

I was in the HQ office. The employees in the branches seemed happy, although frequently complained about the unattainable level of their goals. The HQ employees, however, were not happy. Many managers and senior managers could not be trusted to do what they promised. Salary increases were small or non-existent. Senior managers frequently tried to get employees to gossip about co-workers to get "dirt" to use against them. Employees often were fired with no reason or notice, therefore people worked in an environment where they feared for their jobs and would not take risks. Turnover was very high -- voluntary and involuntary. A toxic environment with toxic leadership.

A typical day at work is dealing with the  monotony of the job

 I did learn how to do the mail, how to process, and scan daily work from other branches.  I did learn how to process mail returns.  I learned how to QA check bankruptcy files, scan.

Management that I worked with needs more training on how to handle people situations to be more professional, and to not assume without knowing the facts first.

My co-workers were very helpful in training me to be better at my job.

The hardest part of the job at times was dealing with management.

The most enjoyable part of the job is that I had a job for the time being.

A typical day at work is busy, I learned alot about leadership and every person can work together and be on the same page. The management staff were friendly, kind, helpful and leaders. No one has a perfect outcome, but for the most part everyone got along with each other and that is because you can not have that many woman in one environment daily and no one has a moment, but everyone respected each other. The hardest part of the job was when my contracted ended and the department was also shutting down. The most enjoyable part of the job was wanting to come to work each day.

over worked and under paid. the amount of calls and requirements of the teller center is very stressful. $12 a hour for at least 100 calls a day? one 15 min break and a unpaid 30 min lunch,THATS IT! HORRIBLE. no room for advancement unless your on management good side. Team leads are always clueless, some unprofessional than others, then you have senior tellers, some of which make no sense why they have that position. the place is a joke! Bonus payouts aren't within reach unless your a zombie constantly taking call after call, the requirements and odds out of more than 40 tellers is slime to none so don't count on that!

Every day is a busy day at SECU one can never say they are bored or have nothing to do.  The Managers and Supervisors in the IT department were laid back and hands off, they gave assignments and just expected it to be completed on schedule and within scope.  The hardest part of the job may have been communication with vendors and occasionally within the organization itself.  The most enjoyable would be the people, everyone is friendly and they are genuinely a great group of people.

Check and respond to internet messages and phone calls. Review loan applications, order appraisals, insurance and any other document required for processing. Give the physical  file to an underwriter and transfer documents location in the computer.
Learned government policies and mortgage compliance.
Management and co-workers are team oriented and work well as a group.
The hardest part of a job is having to decline an application.
The most enjoyable part of the job is to tell the borrowers that their loan is clear to close.

>a typical work day was processing payments
 >assisting the team with any issues that they may have had with the work that came in
>I learned how to balance my work and home life, also how to supervise other employees
>the hardest part of my job was when I had to write an employee up for failure to perform their job accurately
>the most enjoyable was that we were a great group of people and everyone was like family and it made the department a great place to come to

Top Job Titles	Average Salary
Relationship banker 70 salaries reported	$30.36 per hour
Teller 16 salaries reported	$20.19 per hour
Center manager 20 salaries reported	$80,745 per year
Member services representative 11 salaries reported	$23.22 per hour
Member advisor 2 salaries reported	$79,900 per year

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