account manager

truck driver

retail assistant manager

service technician

customer specialist

SHOES FOR CREWS

Absolutely loved this job and miss working for Shoes for Crews. It wasn't just a place of work. I enjoyed coming to work everyday, and made lifelong friends.Shoes for Crews produced and sold slip resistant footwear and slip resistant mats to corporate franchises and food chains all over the U.S., including Jack in the Box, Mcdonalds, Pizza Hut, Taco Bell, Pasta House, and many more. We also provided for small franchises or mom and pop businesses. I was able to travel throughout the U.S, visiting my clients, ensuring Shoes for Crews was able to continue keeping their employees safe and secure with the different products we sold, which reduced their worker's compensation claims to almost a single percentage. I learned so many things, including building strong and professional relationships with each of my clients/accounts, or building spreadsheets based off of quarterly sales comparisons. Everyday I set a goal, allowing me to become a team player and goal reacher. When I wasn't traveling for my job, I spent much of my time on the phone speaking with my clients/ accounts, building professional relationships. Knowing that I had a part in helping their company employees safe made me happy. I took pride in working there. I managed many different accounts, under many franchises. Mostly restaurants, but also janitorial companies, and mechanical automotive businesses. 

I started the company as a reactivation specialist, where I contacted all of the inactive stores within the account that hadn't purchased in a while, offering them incentives and promotions to purchase our products. I was soon after promoted to team leader, than a few months later an account manager, where I was able to start managing the whole account, not just the specific stores. 

My time was cut short at Shoes for Crews due to company layoffs after the CEO sold to another company. I then moved back to Missouri (where I was born and raised) to be closer to my family.

As a customer service agent I enter shoe orders into the computer, track new orders, returned orders, exchanges and refunds.  I solve customer service issues.  I answer any and all questions regarding our products and services. 

Sometimes I have to communicate with other departments via phone or trouble tickets or transfer the customer to other departments to further assist them.

I am always learning new techniques and procedures in customer service.  I have always found the best way to learn to improve my customer service skills is to be the customer with another company.

My managers and co-workers are great.  Of course, over the last 5 1/2 years I have been with Shoes For Crews I have seen a lot of people come and go.  It is the nature of the business.  

I myself do not like changing jobs and typically stay with one company for about 8 - 10 years.

The hardest part of my job is telling a customer that their shoes are out of warranty and cannot be returned for an exchange or refund.



One of my favorite things I do on calls is when I see the general manager is the one calling, I say, "and Mr. Jones, I see that you are the esteemed and honorable general manager".  This usually gets a laugh and helps the customer to relax.

Shoes For Crews is the worst company I have worked for. I regret staying as long as I did at this company. Management only cares about themselves. If they didn’t see me scrubbing the tiles I had no “initiative”. There is no work and life balance here, absolutely no flexibility unless you are a key holder or kiss-up to one of the manager. The amount of stress and negative energy this job puts on you is not worth the pay or time. There is no raises in this company unless you are a key holder. Trust me you are better off somewhere else. Management does not care about part-timers and are constantly talking bad about their employees. Management only sees the bad/mistakes as they have said. Forget privacy here because managers will talk about your personal life to everyone or having a life outside of shoes for crews because they will use that against you. 

Very goal oriented company with high expectations.  Excellent place to work for. A typical work day would consist of making sure our priorities are taken care of first and for most.  Make sure the customer is satisfied with the shoes or any other items they have purchased. I have learned to listen to what the customer needs are and make sure they are met. It is great to work with a highly energetic team that is always willing to push for the best.  One of the hardest parts of the job is make sure the job does not get monotonous. I have to make sure that I have a smile on my face especially when on the phone, because as you speak with a happy face the other party will be able to tell how your mood is. I enjoy that part of the job the most.

The company has been through 3 CEOs in 3 years. The last 2 have had major issues with being open, honest and upfront with staff. Do some due diligence and google the current CEO, not good when you can read articles about their time at a previous employer and their best response to staff is they were never prosecuted. 
The company is owned by a private equity group simply looking at profit over anything else. Read the reviews online here and Glassdoor to find out what staff, current and former think about the company. 
I spent 6 years with Shoes For Crews and do not recommend this as a long term place for a career. 
When you see massive turnover like what has been occurring you know to move on.

When I first started working at Shoes For Crews it was a lot of fun and they took very good care of their employees. Then they sold it to investors and tore the company apart. They started laying off people that started with the company and started to down sizing in areas and cut cost to make the bottom line look better. I will always be grateful for Shoes For Crews despite them letting me go for money purposes, because I received a lot of experiences through this company and I learned a lot.

If you value peace of mind, team work and culture, stay away from Shoes For Crews. The ELT is toxic and filled with micromanagers. Sales reps are expected to do everything but sell. The sales team is inundated with reports, team meetings and customer services issues. In three months I have witnessed a significant talent drain from respected individuals that possessed institutional knowledge of key accounts and product. The Individuals were either terminated without reason or resigned. This is a dead end job with no growth and a whole lot of stress! I’m looking for the exit fast.

Shoe's for Crew's Inc. was a great company to work for. Inbound Call Center. Trained new employee's. Helped with quality assurance , took over 100+ inbound calls as well as made outgoing calls if the customer had a problem.  The hardest part of the job was dealing with new management that came in. The best part was a feeling of knowing all aspects of my job and keeping the customers happy and content even on escalated calls. Overall a great company to work for.

this job is fast paced but also very easy going. I learned alot about this shipping industry( UPS ) thru this company. The managers were pretty good and helpful when needed. the workers their treated everyone equal regardless of pay amount or position. the hardest part of the job was irrate customers due to shipments not arriving on time. i enjoyed working their very much. I would like to see a few changes on how managment handles certain situations but overall satisfied with the experience.

Great pay and nice co-workers for the most part. Lots of miscommunication and confusion. They hire experts and then don't listen to them. We found out they were 500 million dollars in debt and then people started getting axed left and right. The entire marketing team was fired over the course of a year and none of them were let go because of their job performance. 

It was for the most part a fun place to work but if you're looking for stability -- maybe always have a job search going at all times in case someone has a random excuse to let you go. 

Top Job Titles	Average Salary
Account manager 5 salaries reported	$67,200 per year
Truck driver 1 salary reported	$60,000 per year
Retail assistant manager 2 salaries reported	$16.75 per hour
Service technician 1 salary reported	$55,000 per year
Customer specialist 4 salaries reported	$20.00 per hour

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