rental agent

customer service representative

branch supervisor

planner

assistant

SIXT

Working at Sixt has been an incredibly frustrating and disheartening experience. From my time with the company, it's clear that they care more about profits than the well-being of their employees. Here are a few reasons why it's horrible to work there:

Terrible Work-Life Balance
The work-life balance at Sixt is practically non-existent. Management expects employees to work long hours, including weekends and holidays, without proper compensation or even appreciation. They make it clear that if you're not working overtime, you’re not pulling your weight.

Lack of Support from Management
One of the biggest issues at Sixt is the lack of support from management. When you encounter challenges or need assistance, you're often met with indifference or blame. Upper management is completely disconnected from the daily struggles of the staff and only seems interested in micromanaging while offering no real guidance or support.

Toxic Environment
The workplace culture at Sixt is toxic, with employees frequently pitted against each other in unhealthy competition. There’s constant pressure to hit unattainable targets, and those who fail to meet these goals are often met with harsh criticism. Instead of promoting teamwork, the atmosphere encourages backstabbing and negative energy.

Unrealistic Expectations
Sixt seems to set unrealistic targets for its employees. Whether it's sales quotas or customer satisfaction ratings, the expectations are often impossible to meet. You’ll be working under constant pressure, and even if you manage to meet the targets, there's no recognition or reward. The stress of always being judged on metrics can be overwhelming.

Lack of Career Advancement
Despite promises of growth and career development, there’s very little opportunity to advance at Sixt. The company offers no real professional development programs, and promotions are few and far between. If you don’t fit in with the “right” crowd, your career progression will stall.

Unfair Pay & Benefits
The pay isn’t great for the amount of work expected. With long hours and high stress, it’s hard to feel like you're being adequately compensated. Benefits are average at best, and in some regions, they barely meet the minimum standard.

Inadequate Training
Training is subpar, and new hires are often thrown into the job without proper guidance. As a result, employees are left to figure things out on their own, which leads to frustration and mistakes that could have been avoided.

In summary, if you're considering working at Sixt, think twice. The company’s management practices and toxic work environment make it an extremely difficult place to thrive. You’ll likely find yourself drained, stressed, and feeling underappreciated. There are far better opportunities out there, so save yourself the trouble and look elsewhere.

Okay, this can be an excellent place to work, if it wasn't for the fact that this is a comission place job. So they push you in training to get that comission. It's so unethical and the business practice is a complete joke. 

Okay, the coworkers are fun, and traveling to my training was fun too. But it gets to the point during my training where everything falls into place, and I am disgusted. 

Remember: commission is everything. So the hour wage is going to be the only good thing because the commission is all about you gussed it: luring, and lying to your coustmer to make the most commission. I thought the rates where great, but now that one really sit down and saw what they are doing. Its. A. Scam. 

First, you book online for say a Tayota, well congrats! When you arrived you were getting a "upgrade" to a luxiourius Cadillac Escalade magically! So your just shaking your head and your like "that isn't right I wanted a Tayota." and then you have to "downgrade" Them which your still forcing them to choose a now luxiourius Mercedes. And telling them that it's either the Cadillac, or the Mercedes so they are forced to choose one or the other, but the nice part about is, that the coustmer is going to have to push for the car they wanted. The trainers told us "fake it till you make it" Which means that you fake that number so much, and make them believe you. You HAVE to give a sales pitch to them, make them believe you. 

It's so unhealthy and I feel sick knowing that I have to lie to coustmers, to get money from them when it's so wrong. No wonder why they are getting so many bad reviews on Yelp because it is a scam. And it's so bad. 

Great for pay, but if you don't mind lying, and cheating people be my guest.

Working at SIXT Rent a Car has been a semi-pleasant experience. The company provides a dynamic and fast-paced environment that keeps you engaged, and there's a strong sense of pride that comes from working with luxury vehicles and offering top-tier service to clients. My colleagues are some of the best people I've worked with—dedicated, friendly, and always willing to lend a hand when needed. There's a real sense of camaraderie that makes even the busiest days more manageable.

However, like any job, there are areas that could use improvement. One of the biggest challenges is that management sometimes falls short in addressing issues promptly. While they are generally supportive and approachable, there have been times when concerns raised by employees seem to get lost in the shuffle, which can be frustrating when you're trying to provide the best service possible.

Another point worth noting is the work-life balance, which can be difficult to maintain. Given that SIXT branches are open 365 days a year, the scheduling can be demanding. This is especially true during peak seasons when the workload increases and staffing can be stretched thin. It’s a job that requires flexibility and a strong commitment to delivering excellence at all times.

Overall, SIXT is a decent place to work if you enjoy a fast-paced environment, luxury vehicles, and a strong team spirit. However, it's important to be prepared for the challenges that come with a demanding schedule and occasional management delays in resolving issues.

I read this and it is true, this job is intended for young folks with no kids and responsibilities. I was hired under the impression I will make enough commission to forget about the poor hourly pay. I was so wrong. I could work a less stressful job with less responsibilities for the same pay. Commission has been based off of uncontrollable factors. For example, cars not being cleaned properly or just not available. Commission SUCKS for the airport so all you have is the hourly to fall back on, which is what I will get paid working in a fast food restaurant. The worst part besides the pay is the verbal abuse encountered everyday. And the best part management does nothing about it. This is the worst environment I have ever worked. It is so hostile, you already expect the customer to be irate. There is always a wait on vehicles, which causes a bad experience, in which we get bad surveys, which leads to less/ no commission pay out. For an adult with rent and extra responsibilities, there is no way you can survive working at Sixt. A lot of work, stress, sales goals, and little pay. They overwork you and underpay you. The schedule is ridiculous. You can't have a second job, because airport is 24hrs. All you can do is suck it up until a new opportunity arises. I should have never agreed to a job paying a low hourly, regardless of commission. I have worked in commission based environments with some amazing hourly. When employees are not being paid, moral goes down. Sixt USED to pay 15/hr now you will be lucky even making 25k a year. Good luck. This place sucks.

your whole income depends on commissions which are understandable but if you have a customer that is not buying anything from you it will kill your bonus since you earn based on the average upsell charge per day that you sell. If you have a customer that has a long trip and is not buying anything from you it can drop a significant percent on your bonus. Your upsells are constantly killed by management giving away free upgrades to customers and affecting your commissions since management gets bonuses based on customer satisfaction. The company also sells packages to customers that are great for them because they allow customers to save money but since they already the same products that you sell and you don't have the chance of selling anything but an upgrade that usually costs double their initial agreement, there's a 90% chance that your commission is gonna drop. On top of all these in less than 2 years, the company has changed the commission structure 3 times to make it harder to employees to achieve. And you also get discounted from your bonus on customer satisfaction which is evaluated at the end of the contract, not right when you finish the transaction, usually, those complain that affect your commission don't have anything to do with your service... before I forget, management usually tells sales agent racist profiles to who you can rent certain cars or not.

I believe the company is loose when it comes to proffesionalism.They mostly sell on appearance and a mandatory uniform is part of the job.The uniform itself is meant to sexualize the women who are the car rental sales employees.The slit on the skirt in the front instead of in the back where it should be.When yous it down your skirt will slit down open up between the front of your legs.Promotion is more based on who you befriend and if you are good seller.Thee managers for the locations are mostly foreign individuals with a visa who worked for sixt in europe who mostly had a completely different background in the company.When they arrive to the car rental location has to be trained by a rental agent who has the most knowledge with program and understands fleet.Bit ofcourse you are not paid more for this and there is no incentive unless you are the cuthroat rental agent who wlil do anything or say anything to upsell a customer Even if that means charging the customer for unknown vehicle protection or upselling them a bit more for the same car they had reserved online.I handled the phone calls that where made and i constantly received calls from customers who after leaving the rental center realized the upsell charges and vehicle protection they had been charged of and where not aware. At the end it was too late because the customer had signed to the rental agreement.And the rental agent was a sharl who wanted to make comission so bad and be number one that they didnt are if they ate into the travelers vacation budget.

The work is easy and well paid. 

There isn’t many benefits unless you are management and the growth isn’t really there because there are only management positions as the next step up which doesn’t open often unless your okay to relocate. 

I grew up in an atmosphere where you push yourself to go to work when you don’t feel good unless you are in a very bad state and companies in my early work experience appreciated that. It seems like companies these days are appreciating that way less and not even taking notice of the fact if your hurting in some form your already cranky but your trying so if you pushed yourself to even show up you want appreciation for that over negativity about minor stuff. This is another company to just call off if you feel sick because they will make your cranky pain explode not even caring you pushed yourself and you would rather be resting. When people don’t appreciate you showing up your health is far more important and even studies say extra stress will just make you worse. Don’t bother trying to do extra here like showing up when you’re sick cause they won’t appreciate it they will just find reasons to complain like “why can’t you move faster” or “why did you get in slower” they probably wouldn’t even notice like considerate companies if something wasn’t like you in true crime documentaries and you got kidnapped nor would they care so if your sick at all don’t bother.

This job was great for me. I knew I wanted to be in sales upon graduation and this got my foot in the door to begin gaining experience. I would fill out contracts for customers and sell different insurance packages as well as upgrade customers into higher class cars. I learned how to sell, while informing the customer of what I believed would best fit their trip, and current insurance. Our management was fantastic, we had sales meetings and classes. We had a sales performance manager for our district that constantly helped us improve our numbers. I enjoyed working with my co-workers. There were a few of us who were full time students and would often develop our own sales competitions which allowed us to push ourselves to be better. The most difficult part of the job was planning out the availability of cars for the day. Often times we would be short on vehicles and were unable to upgrade our customers. The most enjoyable part of my job was winning our sales competitions. The branch manager would create sales competitions to see who could have the highest dollar per day upgrade into cars, most protection packages sold, and highest sales percentages. I would push my self to win these competitions and was extremely happy when I would.

There was no set schedule and wouldn't know more than a week in advance what the hours would be; made it hard to plan things in advance. Shifts varied wildly, some days it might be 5am-1:30pm, others 5:30pm-2am, sometimes it would be those aforementioned hours back-to-back. Schedule left body in a constant state of jetlag, hard to know when to sleep and when to wake or how to structure what got done in a day due to lack of consistency. Times when able to sleep in might wake up in jolt thinking of a different shift's waking time, or unable to fall asleep when needed to wake up much earlier. Impact on sleep schedule started negatively affecting health and hair fell off in clumps.

The job itself was enjoyable solving logistics puzzles, but sometimes it'd be too many different things going on at once and too much for a single person to keep up with and would leave one completely mentally drained at the end of shift. Would regularly get asked to stay later or come earlier to cover gaps because branch was understaffed and accused of "not being a team player" the times that said no.

For the most part, majority of coworkers that directly interacted with were agreeable and professional. 

Company does give very thorough and comprehensive training, though regularly being asked to stay overtime for ongoing courses and training zoom meetings seemed excessive. 

Working at Sixt Rent a Car was probably the most stressed out I had ever been in my life, Company has a very unfair commission system. If customers answer surveys (give you low score), rental agents may lose money on the commission of the sales made. Commission system is corruptible and company manipulates it in order to cap commissions as much as they can. No matter how much work you do out in there if you are not one of the managers favorites there is no advancement for you nor salary increases even if you worked tirelessly and performed well in your role.

Terrible management skills very bad communication with employees too many people leave the company too quick. dislike managers how they treat unfair and not equally every employee. Stressful environment!! They do not want to pay you enough and manager would not let you grow and would do anything to keep you in the same position with the same little money.

It was a horrible experience. High employee turnover rate. Worked with incompetent managers who were far from professional. If they want to get rid of you they will make any excuse to dismiss you. Horrible schedule, work random hours. The company encourages you to do fraud. Run away if you get called for a job interview. Please do not waste your time with this garbage company

Top Job Titles	Average Salary
Rental agent 12 salaries reported	$52,083 per year
Customer service representative 3 salaries reported	$19.00 per hour
Branch supervisor 39 salaries reported	$22.52 per hour
Planner 4 salaries reported	$19.65 per hour
Assistant 32 salaries reported	$20.55 per hour

Working at SIXT: Company Overview and Reviews

SIXT

SIXT Ratings

Popular jobs at SIXT

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected