it technician

security engineer

security consultant

fire engineer

application specialist

SSD Alarm

When you first start everything seems fine. You do your work go home and there. But as time goes by you start noticing how bad this company is run and how very little your opinion matters even though the subject is what you were hired for. Be prepared to deal with management that has you start on something then change it last minute. As far as timelines for said projects there is none it all needed to be done yesterday. There’s no organization as well everything is all on demand for things that could have easily been planned out months in advanced but because of bad management a timeline of 3 months is now down to 2 weeks. Also expect to start doing way more work than what was initially told on job description. I would avoid this place there’s no growth here and no leadership. Whats makes it even more unbearable is there’s also no work culture the vibe of the place is like those sad movies where someone is stuck at a 9-5 just at their desk, you clock in you clock out. Management does nothing to encourage a sense of team at least in IT department. You’ll notice the main problem right away this place is good for a year max.  

This company has no respect for its employee's time or effort. Every mandate is an attempt to avoid liability and sidestep responsibility. Leadership will not hold themselves accountable in the slightest, overworks their employees, and casts them aside without thought or care. There is no attempt at support or training for low ranking employees. Every project is pushed past the deadline because every project is approached with little or no concrete plan.

The work environment is hostile and toxic. Employees bicker and backbite, and there is not an atmosphere of trust. Management level employees degrade and insult each other and those below them and make no effort to protect anyone but themselves when things go wrong.

Leadership absolutely will throw you under the bus if it will protect their own skin. They are spineless, selfish, close-minded, and short sighted. You will be treated as la egal liability.

In short, don't work here unless you are willing to worry single-mindedly about yourself and your own personal advancement.

If applying for the installation coordinator, be prepared to wear many hats. Though good for personal growth, office work can be overwhelming. Many expectations with few positive reinforcements. Company is very keen on tracking employee time where every click is monitored on your screen. A weekly grade is given to each branch to motivate sportsmanship. As the instillation coordinator you can be expected to write daily notes for install jobs, update clients, order parts, restock parts, stage parts, stock technicians vehicles, run reports, answer service calls, scheduling and set time for shipping. You can develop a hard work ethic at SSD and you will learn alot since your time will be spread across many departments. Be diligent and take pride in your work. Best department for promotion is Monitoring Department.

Depending on what department you are in. You can like working here or not. I started in the sales department and helped out another department. They were impressed with my skills and kept me with a pay raise. I wish I never left the sales department. It wasn't worth the raise. The work is stressful but manageable. The owners are pleasant. New management took over when I stayed with the raise and it went down hill from their. No professionalism. Lots of gossip about other employees true and not. One gossip incident went on for 6 months until upper management stepped in. It's pretty bad when a supervisor tells their employees about what other employees tells in confidence in the same department.

It was very difficult to learn the job as soon as a process was in place it was changed. They do provide some training on the product but some time is wasted on going back over customer service skills when that could have been included on the job, if necessary. I would have loved to be more educated on the product itself since I had extensive knowledge of customer service roles and strategies. There is very little room for advancement and it was extremely discouraging how the expectations changed with little or no explanation.

What is the best part of working at the company?
It's hard to find anything positive.

What is the most stressful part about working at the company?
Most stressful part was the sales approval process that required approval from various departments. If one department did not approve it required, the process to start over again resulting in an approval timeline of approximately 3 months.  Salespeople cannot wait to get paid on sales deals submitted for this time frame.

What is the work environment and culture like at the company?
There were a lot of disgruntled workers often seeking to find another job. 

What is a typical day like for you at the company?
Very hectic and often discouraging.

This was a very stressful place to work. Management maintained constant oversight, and the level of monitoring felt excessive. There was little autonomy, and every task was closely tracked.

The micromanagement made it hard to feel trusted, and the pressure to meet targets was constant. The workload was heavy for the pay, and support was limited.

I would not recommend this workplace to anyone who values independence and a healthy work environment.

SSD alarm provides stability and room for growth. I’ve truly appreciated the consistency and sense of job security the company provides. They’ve been in business for over 50 years so there’s no scare of unexpected layoffs or lack of work. In this job market that’s such a relief!  The management team has been very supportive and encourages career growth. There’s no unnecessary workplace drama. Overall, I’ve been very happy with my experience here and do not see myself looking for work elsewhere anytime soon. 

Most of my work days start at home with a flexible schedule.  I call on customers and either work from home or at the office to prepare my quotes.  My boss is very knowledgeable and assists me with pricing and building my quotes.  I enjoy working with those at the company.  The hardest part of the job is pricing my quotes to be competitive with other companies quoting similar work.  The most enjoyable part of the job is sharing our ability to meet customer needs and wants to provide security for their businesses.

A typical day at work consists of cold calling half of the day, following up, meetings, designing, and sending out proposals for the rest of the day. 
You learn so much dealing with all types of interesting individuals from deferent  backgrounds with deferent character traits.
At work everyone is friendly and willing to help.
hardest part of the job is getting Agreement quick back and having
 to get them resign. The most enjoyable part for myself is being surrounded by so many deferent personalities .

Top Job Titles	Average Salary
It technician 5 salaries reported	$25.60 per hour
Security engineer 4 salaries reported	$34.25 per hour
Security consultant 3 salaries reported	$37,500 per year
Fire engineer 1 salary reported	$107,500 per year
Application specialist 2 salaries reported	$23.50 per hour

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