sales associate

retail sales associate

assistant general manager

retail manager

retail assistant manager

STC Consolidated Operations LLC

I worked with this company for many years. I was one of the top sales associates in the district. Upon being hired, they tell you there is so much room to advance in the company. I did get promoted after many months to an Assistant Salon Director. I was super excited for the opportunity because I always worked very hard here and eventually wanted to move up to Salon Director and possibly even District Manager. The turn over rate is insane at this company. Throughout the years working at Sun Tan City, people quit/are fired every month. The initial training is so much information for someone to grasp and they expect you to retain all the information in two weeks time then start evaluating your sales immediately out of training. Each month if you don’t reach company average, you are given a Corrective Action form stating that you did not meet company average and that is your “Verbal Warning.” If it doesn’t improve, it can lead to termination. This is expected at a sales position, so I understand that. My first months working at this company I was written up every month and they let you know that they will coach you so your sales numbers improve. I received no coaching my first 5 months working at Sun Tan City and I remember being terrified of getting terminated because my sales were not up to par and asked if I was ever going to receive coaching. When hired, I wasn’t even trained by a manager and that employee ended up getting fired because their numbers weren’t up to par. I always made my District Manager aware that I really wanted to be promoted to Salon Director, because I love being a leader and would have loved running my salon. Someone else was hired and was immediately promoted to Salon Director 1 month after working with the company. They threw said person into training for Salon Director and I trained this person and answered many questions for them. I received phone calls and text messages every day outside of work when I wasn’t even a salaried worker. I would get yelled at for calling the District Manager anytime I or the new Salon Director had a question because the DM was “too busy” to take phone calls and we were left to figure out important company issues on our own. The district manager’s reply was always “Check the employee policy manual” and that was it, even if the answer was not in the manual. They have a policy called “Chain of Command” which is when you have a question you need to find the answer in a bunch of binders and if you can’t find the answer your next step is the contact the ASD (who isn’t salaried) and if they don’t answer, call the SD. The ASD is left to figure out shift changes when someone can’t make it to their shift, even if they are not on the clock, and if they don’t get it figured out, it falls back on the ASD and the ASD is the one that gets in trouble. If you want to work for a company that makes you feel used, doesn’t want to hear you out or doesn’t make you feel valued for the hard work you put into the company, this is the perfect job for you. With all the negative being said, I made some AMAZING relationships working at Sun Tan City. Unfortunately, the turnover rate is so high that you won’t be keeping those relationships very long. This company is not a job with room for advancement like they promise upon hiring you. The tanning consultants are stressed out of their minds at this job because they expect so much out of you. They don’t think twice about mental health at this job, either. They tell you to quit if the job is too much for you or is affecting your mental health and don’t work with you to figure out a plan. This happened with one of the employees that no longer is employed there. Yes sales and cleaning are your top priority at this company, but so are many many other things. For all of the accomplishments and sales goals I made at this company over the years, I felt I received more discipline and negative feedback from the managers than positive feedback. If you are terminated, they revoke your bonuses which can be up to $1000 that YOU earned yourself. I believe this is unethical no matter what the circumstances. If the owner or management is reading this, please re-evaluate how you handle termination and immediate resignations, because bonuses are what someone earns THEMSELVES with no help from anyone and they deserve that money and not to have that taken away from them. Very unethical and unsatisfying job for the hard work you put into the company to improve their sales goals. The management doesn’t take the blame for anything and just says “Sorry, its policy” and brushes off your concern with no further explanation. You would think a place with so much turnover rate would change how they go about their communication, core values, and policies. This company also does not value education or getting your degree, so if you plan on working here while going to school, don’t.

I’m a Salon Director in Training. That being said, I’m sure to hold a little bias towards the company, as I personally have excelled here. My advice to anyone looking to work at Sun Tan City is to pull the trigger and apply! It’s a fun work environment and is as flexible on scheduling as any job can reasonably be. I’ve read a lot of reviews that were fairly negative, mostly citing management or poor compensation. While every salon/district is different, I personally feel the culture of the overall company is not accurately reflected in a lot of these reviews. I’ve had the opportunity to meet a lot of the VP’s and senior leadership that make up our corporate structure; and I can say with 100% certainty that they are good, hard working people who care a lot about their employees. I’ve met some really amazing mentors here, who have taught me skills that I can take anywhere. Overall, this is a great part-time job if you’re willing to work while you’re clocked in. Most of our sales come from simple conversations. While a lot of the reviews claim the company is too sales oriented, I think a lot of that has to do with the management of their specific salon. At my salon, we still emphasize the importance of sales, as their revenue keep us in business, and truly help our clients achieve their perfect glow. We also emphasize the importance of building rapport and trust with our clients in a way that makes selling less intimidating for both parties. This is a huge step in the process, I think a lot of management might skip or overlook. TC’s don’t deserve to be yelled at for poor numbers, they deserve help and coaching. Clients shouldn’t have to worry about what we’re going to try and sell them today, rather, they should feel welcomed and trusting of what recommendations we make when we make them. As for candidates looking for a full-time job/career, Sun Tan City is a company that YOU can excel at. I started part-time with no sales experience at all. I was, to be frank, terrible at my job. Luckily, I had some really great managers above me and a district manager who cared deeply about the success of the salon and myself. And I was coached and trained until I fit the mold they were looking for. I was never scolded or yelled at. Every success was celebrated and every failure was learned from. If you are looking for a company you can truly grow within, this is the one. I owe a lot of my growth and development not only as a leader but as a person to Sun Tan City. I really hope this review is helpful to someone out there. This company is amazing and they don’t get the credit they deserve. 

This place is a complete joke! You're suppose to be trained but are thrown up at the front desk to start working untrained, the "training" that I had was literally watching videos and cleaning every single bed while the other girls who had been working there stayed at the front desk, you do NOT, get a decent lunch break if one at all, pay is horrible.. You are over worked and underpaid, the manager and management is a JOKE, you tell them that you can't work one day and they schedule you anyways, or punish you by not giving you any hours, you are not even allowed to have bathroom breaks, they stay on your back about selling over priced lotions, no one wants to work their shifts so your phone is constantly ringing off the hook, if you tell them that you don't want to be a key holder they will force it on you, the meetings at the last Sunday of every single month is pointless, you're told that you can't be on your phones but the salon director hides in her office constantly on hers and makes you clean beds all the time while she is making her sales for the day so she can go sit in her office and do nothing, laundry is never done, people defecate in the beds and trash cans (YES, I'm dead serious!) the girls that work there talk about everyone behind their backs even their coworkers, lotion is stolen out of the lost and found, pay is poor but if and that's a big "if" you can make your sales from cleaning tanning equipment all day long, you can make a decent bonus, you really just lie to people all day long to make a sale and get money off of them, while you break your back to clean beds, defecation, and the trash they leave behind in the rooms. Some girls won't even work while they are there and you're left to pick up their slack. The manager always has something bad to say about what you have done and what you need to do.. I know what constructive criticism is and this isn't the same thing. Cooperate does nothing when you complain. It's an overall worthless company to work for. I promise two days in working you will hear it from the other girls that work there and how they are always threatening to quit! DO YOURSELF A HUGE FAVOR AND DO NOT WORK HERE! You're stress level, mental health, physical health, and family will thank you! Don't let them draw you in with the promise of free tanning, flexible schedules, and discounts. The discounts aren't discounts, they are high way robbery, they don't accommodate you're schedules, but you do get the free tanning.. It still isn't worth it!

I was hired on as the Salon Director in March and left in June. I loved my staff HOWEVER- the upper management I had to report to were horrendous. I would get criticizing emails on a daily basis if not multiple times a day, I would get phonecalls if I didn't make a sale  by noon. I would constantly get condescending emails about how things should be done versus how they were actually getting done. They set extremely high, unrealistic sales goals and when you met those goals or exceeded the goals-there was at least one thing to critique if not multiple. I worked at this salon for barely 3 months, while I was Salon director, our salon went up a tier which means we made a tremendous amount of sales in a matter of 6 months. We were doing great as a salon-we made our management a raise, but the week after we achieved the next tier in sales, one of the field trainers came into the salon meeting me for the very first time and ripped me a new one about how things were handled and how they should have been handled. I have never in my life experienced such a hostile work environment especially with hostile management. If you had an opinion on something or an idea you were being "difficult", if you had something to say about doing another salon director's job as well as your own, then you're the one in the wrong.  If you report a problem then you're not doing something right. I literally met this woman for the very first and last time and I was done. She came into MY SALON, I was the one in charge but not really because my DM wanted to basically run it while she was on the road. I had 0 say in hiring and firing people. I had 0 say in who I worked and interacted with on a daily basis. They will tell you it's your salon and to make it your own but it's really not. I literally went to the office with this field trainer to discuss a reoccurring problem and I'm the one who gets chewed out and bashed, UNBELIEVABLE. I literally threw my keys on the desk and walked out, I said I was done right there in the middle of my shift. I for-fitted my bonus because I hated my management that much to walk away from a lot of money. Let me tell you, I LOOVEE money and I walked away from it. It was that toxic. 3 Salon Directors quit in 3 months in the same town, all reporting to the same management. If this doesn't tell you something, I don't know what will.

Most employee abusive, anxiety inducing, narcissistic, authoritative, dictating, dishonest, unapologetic, selfish, only negative feedback never praise, unappreciative, indecisive, micromanagement, cares more about whether employees suckup then how they perform, manipulative, vindictive, inconsiderate, stress causing due to the ridiculous amount of drama, going in for my shift gave me panic attacks, lies about cleanliness and sanitation, doesn't thoroughly clean beds leaving previous users sweat and germs on the beds, found numerous massive cockroaches the size of pill bottles multiple times and management said to hide them behind beds, intentionally giving improper tan times to un-favored clients causing them to burn, inconsiderate of family emergencies, and hypocritical business I have ever worked for. The management is horrifying (especially the district manager/temporary salon director and newest assistant), selfish, gives themselves the weekends off, shows favoritism, poor communication, dictating, indecisive, unavailable when theres a problem, manipulative, humiliating, inconsiderate, unfair scheduling, toxic, gave my personal information out to clients, and frustrating. You are only given one UN-PAYED 30 minute break for a 10 hour shift, not to mention if you are the management or key holder on duty with a new employee you normally dont get to take a full 30 due to them needing help. They LISTEN to conversations over the speakers randomly, and watch you through the cameras. What I was taught during my training was completely different than the actual job after we returned due to covid and the salon director. This job was honestly the worst experience I have ever had with employment. If I could give negative stars I would. I would never recommend this job, its outrageously traumatizing. If you apply for this job ill be praying for you and good luck trying to have a social life!

A typical day at Sun Tan City can range anywhere from tanning 1-2 people per hour or to getting random rushes of tanning 20-30 people in an hour per person working. We help clients with their tanning needs such as which bed to use, how long to use them, different memberships and lotions we have available, and even down to answering the phone and cleaning the tanning beds.
I've learned a lot about being reliable and hard working since being employed by Sun Tan City. It is a job where other coworkers come and go, so you have to be willing to possibly cover a shift you weren't scheduled for and for staying over time even if you had somewhere important to be. While I already knew the basics on how to provide excellent customer service, working in a different environment with the public helped me to learn more skills on how to communicate better with customers and help find out about them and their needs.
I love my co-workers and have made life long friends through working at Sun Tan City. I am very people oriented and I make friends easily.I get along with just about every person I work with.
While I hate to say it, I cannot say the same for the management at my salon. Our manager is not a "good boss," and not a leader like someone in her position should be. I understand that bosses and employees may have problems and disagreements from time to time, and I wouldn't even be saying these things if I were the only one who felt this way, but every other employee has the same views as I do, which is the main reason I am looking for a new job. I am in search of greener pastures.
The hardest part of my job is dealing with how unfair management can be at times when it comes to pay and scheduling.
The most enjoyable part of my job is working with my co-workers and the public. I love to make people happy and help them out whenever possible.

Work days as a part-time tanning consultant (standard entry position) are easy: clean beds, greet guests, give tanning advice, sell products. There are other small administrative things, like worksheets (which vary on frequency), inventory counts, and overall salon hygiene which you can do throughout shifts to pass time or meet requirements. The spring is busy season, specifically April and May so those months are hectic while at work, but selling is more frequent, so the bonus you get from commission is much higher. That being said, the other months it can be hard to get a shift, because not as many people are needed to work per day, due to labor efficiency requirements, so you either have to be good at sales, or cover shifts people don't want. Management is tricky: you get what you get. Managers are all people who started as tanning consultants at one time or another and based on need some people can be brought up too soon, or traits which would stand out as a bad manager are overlooked. I worked under three different managers (salon directors) and two different assistant managers in my two years at STC. I never had major issues with any of them, but there can be issues with them being so young, and especially when their inferiors used to be their colleagues. I would say the biggest problem at STC are the other tanning consultants. Most don't take their job seriously enough, and that can be a frustrating work environment, even if it is just a tanning salon. Everyone that works there (in the SD position and below) are typically very young so there is a level of immaturity and unprofessional nature that is associated with it. It's not a difficult job and it's not hard to get the job. So the people that get hired on are not usually professional.

I personally love my job, I have great coworkers and a good work/home life balance. Sometimes the salons get busy but that should be expected. A typical day would include checking people in for beds, selling lotions and memberships, and cleaning a LOT. It’s a lot of standing on your feet, moving around, and bending over to clean all nooks and crannies to make sure beds, sprays, and spa equipment are in clean working condition for clients when they come in. I learn a lot everyday working at stc, and every client is different with different needs! My coworkers and management are great, everyone is friendly and does what they’re supposed to. I can’t speak for everywhere, but at my salon the workplace is very friendly and upbeat, expect lots of smiling and laughing, just be nice to people and do your job and you’ll get it in return! The hardest part of the job is the cleaning. It’s basically your main job, you will clean everything, and I mean everything. Down to walls and baseboards. Floors swept and mopped every night, beds are cleaned after every use, and even the ceiling grates are to be clean of dust and debris.  The best part is the clients I think, sometimes you’ll get people that are upset, but if you work with them most of the time the solution isn’t far and they soften up. Most people are very friendly and you will have regulars that come in daily. Overall, I think it’s a good job for anyone and I would recommend people to apply ;)

I cannot speak for the corporate salons however being a salon director within a franchise I can easily say it was not worth it by any means. I advanced to a salon director position within 3 months of working there, so advancement potential is 100% there but they sniff out the people who are hardworkers and completely tear them apart. I made it clear in the beginning I was enrolled full time in school and would be able to only work the minimum amount of hours (45) a week to which I was told was more than okay. That lasted about a month before I was roped into 60-65 hours work weeks because the company and upper managment itself is so awful to all levels of employees no one lasts more than 3 months and you are constantly understaffed. When understaffed, you are basically told you are completely on your own and if that means you have to work open to close (13+) hours everyday, so be it.  While you are supposed to be able to turn to your DM's, RDO's, etc. for coaching I was basically just belittled everytime I reached out for help. The employees on the front end, (Tanning Consultants, Salon Directors) are all fabulous but I have been and watched so many of my peers be taken advantage of because they're willing to work while everyone high up in the company just sits around and hopes for the best it's despicable. I could go on and on about the downfalls of working at Sun Tan City but I'll sum it up to, unless you're looking for a strictly part time 15 hours a week job, don't look here. 

Worked here for a little over 7 months (Feb 2017-Sept 2017). At first I literally LOVED going to work and looked forward to it. When I was first hired they were short handed and it was coming up on busy season so I would work 30 hours a week. Come July I was lucky if I was scheduled for 10 hours. Helpful tip: just because you’re SCHEDULED for 10 hours, you’d be lucky to work 5. They are allowed to cut you before you even show up for your scheduled shift. This is not a good job to have if you need a steady income. Thankfully my managers were decent, otherwise I would’ve left long before. There are no benefits for a TC, other than the bonus system which includes different bonuses for each thing you sell. Some are based off a percentage others are a flat rate (ranging from .25¢ to $25 depending on the service or product). If you do not make a certain goal of product sales you will be fired, and it is not a fair firing I might add. Their version of firing is just not scheduling you and giving you no warning, nor formal letting go. You’ll just come in one day to work your shift and look at the schedule for the next week and see you’re not on it. If you ask why, like I did, they will tell you because you are not meeting productivity goals which is very hard to do in the off season when you’re only seeing the same 25 people a day, competing with the other two people that are working with you.

Top Job Titles	Average Salary
Sales associate 638 salaries reported	$13.14 per hour
Retail sales associate 1150 salaries reported	$13.90 per hour
Assistant general manager 315 salaries reported	$15.74 per hour
Retail manager 357 salaries reported	$17.63 per hour
Retail assistant manager 381 salaries reported	$16.91 per hour

Working at STC Consolidated Operations LLC: Company Overview and Reviews

STC Consolidated Operations LLC

STC Consolidated Operations LLC Ratings

Popular jobs at STC Consolidated Operations LLC

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected