leasing agent

service technician

service manager

service technician ii

leasing manager

STYL RESIDENTIAL

Upper management sells a pipe dream in the interview, but reality of the culture and expectations are much different, The properties are under staffed and there is constant turnover due to unrealistic expectations, last minute deadlines, and ever changing “policy”., Promises are continually made with no follow through, Upper management strings along employees with guarantees of promotions that never happen, The unrealistic expectations and last minute visits from Asset managers is all that matters- putting day to day work orders and resident matters on the backburner, Regionals are too busy in meetings and playing “Good Ole Boy” games to attend to urgent matters on site, Difficult to keep moral of employees due to under staffing, being shamed for taking PTO, and jobs are always threatened when staff complains or requests meetings with upper management, Community managers & Maintenance managers  are over worked with little to no support from upper management,  Everyone knows who is in charge and if you are not apart of the Good Ole Boy club, you won’t last long. 

What is the best part of working at the company?
They pay for your cell phone bill due to being on call. 

What is the most stressful part about working at the company?
Dealing with racist colleagues

What is the work environment and culture like at the company?
The work environment is challenging for individuals seeking structured operations, inclusive culture, and long-term career development.

What is a typical day like for you at the company?
A typical day for me is pretty standard for an office role — I handle resident concerns, manage day-to-day administrative responsibilities, and make sure everything runs smoothly operationally. However, due to the lack of growth and development within the company, a large part of my day is spent training and retraining my entire team. I’m consistently guiding them through processes, answering questions, and ensuring tasks are completed correctly, all while still being fully responsible for my own workload and performance. It often feels like I’m balancing my individual responsibilities with the ongoing need to support and develop the team at the same time.

From the beginning of this company’s takeover of my property, leadership demonstrated poor ethics, dishonesty, and a lack of integrity. There were repeated instances of misinformation and behavior that made it difficult to trust management.

This company does not support work-life balance, nor does it value open, honest communication. Instead, leadership frequently operates behind the scenes, prioritizing self-protection over transparency and accountability.

HR is not a safe or trustworthy resource, and the corporate office consistently engages in unethical practices with little regard for the well-being of on-site staff.

I genuinely loved my role and the property itself, but the culture created by this company made the work environment toxic and unsustainable.

Be aware that management styles often are condescending, dismissive, and lack effective communication or positive leadership.

I would not recommend this company to anyone who values ethical leadership, work-life balance, or peace of mind.

STYL is a good company with a good backbone but they favor people too much. To the point where they will get rid of awarded employees just to please the favored one. Employees have NO work life balance, especially if you live on site. The offices are open seven days a week and you don't have any days off. Maintenance doesn't have the backbone it needs to take care of orders in a timely manor and they don't have the basic tools they need, they have to buy it themselves. I understand specially tools but even the basics. The leasing agents are blindsided by "were a family" and "you can grow in the company" when that is very rarely the case. With the time I was there, only one person was promoted to a LM/APM. Most of the time, leasing agents are doing the role of the LM/APM but without the pay and title. After training in that role for a whole, it never happened. When asking, I was given excuses. Don't work for the company unless you don't want any growth and you don't want a life outside of work. 



They offer amazing benefits and pay, but just like many places that pay above average, there is a reason why.

No real support or ability to give feedback. Managers are micromanaged which then rolls downhill.

It's a popularity club, so you are at a disadvantage with anything if you aren't friends with everyone, but that does seem on par with property management.

As maintenance you are expected to fix every single issue only with what you can buy on HD supply. If they don't sell it, that's  your fault.

If vendors don't want to pay to register in the vendor list for the one off job you need done, that is also you fault.

Appearance of a good job is more important.

Any tenant can complain and say anything about the employee's or property, and the employee's are punished regardless of it being true.

Would not recommend working here unless it's a placeholder.

Styl is a newer company so growing pains are to be expected. What is not is the disorganization, gossip, and non inclusive atmosphere. In this industry, it common to play favorites, but Styl is an entire other level of this. Personal discussions distract from actual work, personal information, such as salary, employment statuses, budget information, etc are shared with subordinates and maintenance. Managers share calls specifically meant for them with leasing managers and maintenance, and also allow them to interview office staff. Unprofessional and unethical are the best words to describe the environment with this company. If you are looking for a new career path or advancement, steer clear of Styl, unless you are truly willing to sell your soul.  

What is the best part of working at the company?
There was no best part of working there. I would avoid this company at all cost as the environment is terribly toxic. 

What is the most stressful part about working at the company?
The leadership is not supportive they are all in for themselves and put others down to gain superiority. 

What is the work environment and culture like at the company?
Toxic. Like high school all over again. If you’re not popular you will feel unseen and unheard.

What is a typical day like for you at the company?
Stressful and frustrating. Everyday felt like a fight to balance your sanity and wellbeing.

ever since i started at STYL everyone in management was talking about "ONE TEAM" i have been in the industry for a while now and have heard allot of companies pander and say "maintenance is just as important as the office staff" but this is the first company I have worked for that acutely lives up to that motto. I have seen regionals pick up trash, help post notices and even help paint vacant units. Im sure their is issues in some areas but in the group i work with every one gets their hands dirty when there is work to be done.
That shows me the level of respect that even the corpos have for us boots on the ground types.

The culture at Styl is pretty good although it feels as though management don’t communicate. If you’re an employee you have to go through the same screening processes as residents. They also suddenly introduced two leasing agents having to work on a Saturday and most sites only have two so that means working every Saturday and rotating Sunday's. The pay is ok but commission doesn’t compare to some of its competitors. Since they eliminated the Assistant Manager positions there isn’t any clear route to move up. You’re not micromanaged which is great but it does take a while to get simple things resolved. 

It’s an okay company starting out with property management. However, this company has low quality properties and our safety is always at risk. Many of us are overworked and become burned out, there is no such thing as having the weekend off and if you request PTO, management fight about who is going to cover on Sunday. Upper management does not care about your well being, they just want the numbers to look good. They (corporate) don’t like anyone who speaks up otherwise, your position will be posted on indeed as a scare tactic. Nothing is ever enough for this company.

Top Job Titles	Average Salary
Leasing agent 51 salaries reported	$21.59 per hour
Service technician 39 salaries reported	$21.78 per hour
Service manager 35 salaries reported	$37.41 per hour
Service technician ii 59 salaries reported	$26.20 per hour
Leasing manager 44 salaries reported	$26.43 per hour

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