swim instructor

lifeguard

general manager

assistant general manager

instructor

SafeSplash Swim School

A Typical Day at Work:
A typical day involved teaching swim lessons, supervising the pool deck, assisting parents with questions, handling customer service concerns, managing class schedules, and ensuring all safety procedures were followed. Some days also included administrative tasks such as answering phones, responding to emails, enrolling new families, and resolving billing or scheduling issues.

What I Learned:
I gained valuable experience in customer service, conflict resolution, leadership, multitasking, and communication. I also developed stronger organizational skills by balancing deck operations with administrative responsibilities while maintaining a safe and welcoming environment for swimmers of all ages.

Management:
Management was supportive at times, but communication and consistency could be improved. Operational changes and staffing shortages occasionally created challenges, requiring employees to adapt quickly and take on additional responsibilities.

Workplace Culture:
The workplace was family-oriented and focused on helping children build confidence and water safety skills. Coworkers were generally supportive and worked together to provide a positive experience for students and their families, especially during busy periods.

The Hardest Part of the Job:
The most challenging part was balancing multiple responsibilities while working with limited staffing. Managing upset customers, schedule changes, and operational issues while ensuring lessons continued safely could be stressful.

The Most Enjoyable Part of the Job:
The most rewarding part was watching swimmers gain confidence and achieve milestones they had been working toward. Seeing children overcome their fears, celebrating their progress with families, and knowing I played a role in teaching a life-saving skill made the job meaningful.

What is the best part of working at the company?
The Ohio location was the worst. They hired swim instructors who did not know how to swim and the kids often got incorrect instruction. One of the owners and a swim instructor who was still in high school would disappear for extended period of time leaving employees stranded in the pool with no deck manager or anyone watching the other kids running around the pool area. Instructors turn their back on the class and had no idea when kids would slip off the dock. A 4 7 year old slipped off the dock and went under it and the instructor or the owner never noticed another instructor left their class to save the little girl.

What is the most stressful part about working at the company?
The lack of safety I would not recommend this job to anyone or this swim school to any parent


What is the work environment and culture like at the company?
Awful there is not control of classes. Kids are running every where deck staff socialize and do nothing to relieve the chaos.Many of the locations have closed because of complaints.

What is a typical day like for you at the company?
Stressful There is no staff support . There are too many lessons going on. Not enough pool space to work kids who are not ready often end up in deeper water.. There is a lack of leadership. The owner is more interested in socializing with swim instructors than Managing an effective staff.

What is the best part of working at the company?
working with the children, especially when they are enthusiastic and engaged during classes.

What is the most stressful part about working at the company?
Ownership has terrible communication and planning. paychecks are always late, and you are never really paid what you are worth, which makes working here long term unfeasible.

What is the work environment and culture like at the company?
chaos. Swim instructors and managers get along well, with some exceptions made for underperformers. Otherwise, this place is a train wreck. The owners don't want instructors talking to each other, especially when it comes to our paychecks. Summer ramp season planning is terrible, and the owners do not let managers be tough on those that need it in order to get things running smoothly.

What is a typical day like for you at the company?
Chaos management. Someone always calls out last minute everyday, and because the owner does not staff/schedule properly, the administrator always has to teach lessons, or is otherwise locked down at the receptionists' desks because there aren't any.

I love this job but i constantly feel the people around me don’t. you’ll find a few who really care but just beware most don’t and are there for a check mostly because they are young. i’m young too but the turnover is definitely due to people getting sick and not being able to get covered. this definitely brings down unity as i feel everyone needs to be positive but there’s always someone whining which i feel pases on. i myself have gotten sick but had to tuf it out. it’s just something that’s part of it. the kids motivate me to keep going. i also love the feeling i get when i teach someone a important life skill. water is cold due to the gym not wanting to turn it up. management is ok just wish they took more notice of my hard work as i feel i deserve a bump after working for more than a year and have rarely called off and taken shifts and gotten good reviews. they definitely take advantage at least where im at but hey i’ve been in worse jobs so in the end its not bad. i get to have a break in a hot tub. but on the real they need to do better and the way things are looking im better off using this as a step to something else. also they lag on giving u new uniforms or things like that.  

People are regularly quiting due to the owners of the establishment. If you apply for Front Desk Receptionist you are also applying for Deck Supervisior. This was not made clear in the listing. Their wages are also listed as higher than what they are willing to offer. I handled enrollments and sales and was not given any additional compensation. I was also expected to pick up the slack of others who did not care to do any better. The staff is not properly changed whether it is swim instructors or receptionists. You will also be expected to clean at the end of the day whether the cleaners are coming or not, you are not paid extra for staying. There were multiple times I was sick and unable to come in and they tried to convince me to come in for a few hours. The management is never on the same page, they will always choose money over safety. The manager is often substituting for absent instructors making it very easy for the place to be unorganized. This is all again, what the owners agree is most beneficial. 

Safesplash is run like a pop-up event rather than a real business. There are no breaks. You're lucky to get 2 days fully staffed in a month. They're supposed to have 1 lifeguard for every 3 classes running at any given time, but I was there for 2 years and never saw a single lifeguard, ever. There's not typically anyone on deck to help with customer complaints or instructor's needs. You have classes back to back every 30 minutes for 4-5 hours at a time, no breaks between (not even a minute). The pools are cold and management wont do anything about it because they're hosted inside of gym facilities. Management is also so overworked its a joke. They aren't able to run anything smoothly when each manager is doing the job of 3-4 people at a time. There's no clear process for student progress. Over half of the instructors have no real swimming experience and cannot properly teach technique, with a few exceptions. Most instructors are also there as their first job. Callouts happen daily, most likely as a result of the above conditions. Truly a mess. 

You can choose to work at the mall or at a fast food place, or you could teach swim lessons and know that you are helping save a life; it also doesn’t hurt that it pays better than those other places.  
I had a full-time job while I worked here and I loved working here because it was kind of like, “my happy place” and it gave me a good mental break.  You get to meet interesting people and acquire other skills along the way; skills such as, how to effectively communicate with people of all ages.  The part that I loved so much is watching the kids progress.  Honestly, the hardest part of the job were Saturdays, sometimes you want to take a day off, but you know when you miss, those kids will lose out on your expertise and non-one can teach the class like you do.  
I have to say, this is actually one of the few places where you get treated well and management understands why they do what they do.

I work as a training manager for only $1.50 more than what new hires make and have been working there for over 2.5 years. You would think they'd compensate you for all that experience and tons of more responsibilities, but nope, they're cheap when it comes to staffing pay and also facility maintenance. Our general manager is so passive aggressive, negative, and manipulative, which our VP applauds for some reason. They don't have any good benefits for full time employees and the ones they do have good luck trying to afford that on your minimum wage paycheck. This corporation tries to suck every last dollar out of customers pockets. It's not til customers start leaving in droves that they reverse things back to the way they were when we were previously family owned by the best people.

At my specific location things where run terribly unorganized. And non of the managers let you do your job on your own. Then when they got tired of running the whole place just themselves then they said Yes just do it without training. My location had favoritism very highly. At my location front desk was responsible for everything including life guarding and janitorial duties and other tasks that were not attached to the job description. The location had plenty of staff. But extremely poor management. Management would consistently talk bad about employees and the assistant manager to the property owner.  Great flexibility. Find another job honestly there are better front desk jobs around the area that doesn't involve that kind of mangement.

Usually you’d sign in, change into uniform, grab your materials for the day and get to teaching. Each class is about a half hour long and there’s usually no break between them. Something I appreciated was that the higher ups would be aware of your teaching style and would recommend students who would benefit from that style to your classes. I feel like I learned a lot about teaching and how to accommodate students with disabilities. The worst part of the job was usually the parents of the students. The instructors are always the scapegoats of any and every problem and there’s not much stopping the brunt of their anger. I did appreciate the atmosphere and felt appreciated by the managers. 

Top Job Titles	Average Salary
Swim instructor 29 salaries reported	$19.46 per hour
Lifeguard 3 salaries reported	$16.42 per hour
General manager 1 salary reported	$60,000 per year
Assistant general manager 2 salaries reported	$38,000 per year
Instructor 2 salaries reported	$21.25 per hour

Working at SafeSplash Swim School: Company Overview and Reviews

SafeSplash Swim School

SafeSplash Swim School Ratings

Popular jobs at SafeSplash Swim School

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected