machine operator

customer service representative

assembler

administrative assistant

production worker

Sedona Staffing

I have worked for Sedona twice in the last ten years, both times in industrial/factory settings, and both experiences left a very bad taste in my mouth. The people at the jobsite were great. It was the Sedona office staff that left a lot to be desired. I was injured on both assignments, which given the type of work I was doing, was not uncommon. Neither was serious, but that wasn't the point. Sedona's standing is that if you're injured, you're done. At the Moline office, there is zero communication between associates. With the most recent experience, I was working, but it was not in a field I cared for, for a company in which I had no real future, and the money wasn't enough to stave off a pending foreclosure. I was contacted by a Sedona associate with an "opportunity". It paid more, which I desperately needed, and was in a field in which I had substantially more experience. She left a voicemail, but when I called her back, I was told she was "unavailable/out of the office" even though it was only fifteen or so minutes later. Plausible I suppose. I was transferred to another associate, to whom I had to explain who I was, my history, experience, etc, etc. She said she would get back to me. Two days later I get another voicemail, from yet a third associate, again with an "opportunity", that sounded quite familiar. When I called back, she was also oddly "unavailable/out of the office", and I was transferred to another unfamiliar associate, to whom I again had to explain everything. A week and a half goes by and the original associate calls saying, “I haven't heard from you, we need to get this position filled, call me ASAP”. I finally actually talked to her, set up an interview, got hired, quit my other job, etc. A few weeks went by and I suffered a small fluke injury, which went unreported. In blue collar environments, when you actually do physical work for a living, you get cut, scraped, burnt and dinged. It's part of the environment, you write it off and move on. Unfortunately, the next day it required minor medical attention, and I was assigned a couple days light duty. It was reported to the jobsite supervisor who said, “It happens, get it taken care of”. I also called Sedona, but as this was a Sunday I could only leave a voicemail. On Monday I went to the Sedona office to fill out accident reports, and was put on light duty cleaning the offices. Over the next couple days I was privy to various conversations, and the Sedona end of client phone calls-both of which I found rather enlightening. I was in an office with three associates sitting side by side. They were trying to place people at Nestle-Purina. A call was made to a client who was asked if he was available to work that night. He told the associate he had to check on child care and would call back. As soon as she hung up she called another client with the same offer, who accepted immediately. The first client called back a few minutes later, and the call was picked up by one of the other two. Apparently he asked to speak to the first, and was put on hold. The second associate turned to the first, told her who it was, and was told the position was filled and, “Screw it, he should have said yes the first time”. The second associate then told the client, “I'm sorry, she's out of the office, and the position has been filled”. Little did I know I would overhear other similar conversations.
There were a couple other clients there on light duty, and one told me we were assigned the task of setting up and decorating the Xmas tree in the lobby. I told her because of my beliefs I don't decorate for Xmas. It was reported back to the supervisor with the comment, “That won't go over well”. I would find out she was right. At the end of the week I went to the doctor, who released me to full duty. I reported this back to Kim at Sedona, who told me, “Your services are no longer needed at the previous assignment, we'll call you if we have anything”. I was also told it would go in my record that I had refused an assignment-the lobby Xmas tree. I explained to her my reasons, but her tack was that it was a refusal, period, and as such was grounds for dismissal.
Monday was a holiday, and in an attempt to keep with requirements I called Tuesday morning to ask about further assignments. I was sent to Kim's voicemail, and I left a message which wasn't returned; apparently she was “out of the office”. I talked to her later in the week and was told there was nothing available at the moment. The underlying tone was that there also wouldn't be any in the future, so I quit calling. A couple weeks later I got a call for another “opportunity”, and an interview was scheduled. I went, but unfortunately didn't get the position. In the interim I had filed for unemployment, which Sedona fought and won. During the appeal I was told it was because, 1.) There was an unreported injury, and 2.) I had refused an assignment. Case closed.
Everyday I get emails from Indeed.com, and in many there are notices for positions through Sedona.. Unless and until they overhaul the entire staff at the QC office I won't even bother looking at them. I also tell everyone I talk to looking for a job to avoid Sedona like the plague. I would very much like to return to San Diego, but given my experiences here, I am very reluctant to even consider contacting the Sedona offices out there.

Pay could be better for the duties expected of a contracted worker.  Jobs typically lasted from 1-3 months.  Assignment provided training on the system they used but not on the information you're expected to provide to callers. Seems like in today's world you have to train yourself,  which in my opinion leads to countless mistakes being made which could have been avoided with proper training!  Guess I'm just old school!! Manager was never around when you had questions, so you were left to "bug" people who were more experienced while they were trying to do their own job. Not to mention manager pressured his employees to do more work, which put them in awkward positions because even though they wanted to help the "newbies" they knew they were being pressured to do more work! 

Sedona Group will help you find jobs initially,  but after that you're on your own.  Sedona doesn't communicate well with their contractors. Sedona will communicate with the management of the assignment but not the employee who works the job everyday! When I had concerns Sedona would not return calls or show concern for THEIR CONTRACTOR! Basically you're ignored!  Good luck!

I enjoyed my time at Sedona Technologies.  For most of my career I was contracted to Erbs Business Machines.  I handled all the East Iowa clients which covered an area from Clinton, IA to Burlington, IA.  I often travelled 150 miles in a single day.  My longest drive was 5 hours there and 5 hours back.  I was paid for mileage and over-time.  

I handled a wide range of clients.  I serviced large companies by working on their printers.  The majority were HP and Lexmark printers.  I don't have much experience with any units outside of those.  The medium and small companies, I provided a wide range of support.  Erbs has people that answer the phone and try to assist with the simple issues.  They would pass any issue that requires on-site or one of my specialties into my calendar.  I worked independently and did my best to make sure my clients were extremely satisfied.

I built great relationships with my clients and was able to turn infrequent clients into contract clients.  I am still friends with some of the clients.

In 2015, I was sent to provide IT Support to Sivyer Steel and quickly filled the role they needed.  I worked for them as a contract employee for 7 months.  Sivyer Steel hired me as a permanent employee after that.

A typical day was spent checking the e-mail inbox answering questions from purchasers/licensees/escrow agents. To do this much time was spent researching the multitude of systems to ensure the correct answer was given. I learned how to perform several accounts payable procedures and loved doing that type of work. The management group that I answered to at my assigned work office were very nice individuals. The co-workers were okay. The hardest part of the position was the statements themselves. The calculating system that was in place to make the calculations as to the premiums that were due was having many many issues which was causing the calculations to be wrong and it was just a big mess. This was still an on-going issue even after my assignment ended. Enjoyed most of the people that I worked with. The work was more than one person could possibly do in a day which helped the days to go by quickly since there was plenty to do. I enjoyed the fact that I knew what was expected of me and knew what I was going to be doing and not looking for work to do.

I enjoy working at Estes Trucking company the employees are like family we work closely as a team. Since being employed at Estes I have learned a lot about the freight claims division where I am assigned, for example I now understand how claims are investigated, Estes responsibility towards damaged claims and how much this cost affects the company budget and operating projections. The management team is excellent and treats me like one of their own employees and are willing to allow me to learn new facets of the trucking industry. The hardest part of working for Estes  is that they are constantly changing my job responsibilities, I can expect new changes in the future as we are keeping up with technology and becoming a paperless company. The most enjoyable part of my job is that I am not under constant supervision and I can be trusted in knowing my work will be performed and accomplished within the given time frame.

Entered data into database via telephone from technical installers on site that were installing the new AERO 21 software program for State Farm Insurance agents nationwide. Supervisors were always present to answer any questions or resolve any installation issues. Co-workers were very friendly and we all worked as a team to get the installations done on a daily basis. The hardest part of the job was finding "parking" when you came back from lunch. The acre -wide parking lot was always full and you usually ended up having to walk several blocks back to your building. The walk wasn't too bad until bad weather hit in Illinois and then you had to walk in rain, sleet and snow to reach your office building from your parking area.
I really enjoyed working with the supervisors and all of my co-workers. Everyone was very nice to work with and the supervisors were great!

A typical day was busy collecting new and already established OMM manuals information.

I learned it is possible to streamline job processes, improve product quality and speed, provide timelines and earn respect from other professionals.

Management treated us as professionals and tried to let us handle the technical side of things and respected the time voiced/necessary to get projects done. It would be helpful to keep long-term permanent employees busy when a project ends (job pre-planning or cross-training etc).

Coworkers were all strong, capable professional type people.

The hardest part of the job was that it could be frustrating getting technical data from engineering and others.

Up front time was spent as needed to create an efficient process. The enjoyable part would be following a process and then adding some daily fact-finding making the work enjoyable. Flex-time was also very nice.

I learned how to perform drug screens, I-9's, W-4's, W-2's, I was E-verified certified. I did the hiring and the terminating of the employees that came in to the office to find a job.  I would conduct an interview to see what type of job they were best suitable for and what they were interested in doing.  I enjoyed working with my co-workers and the management there.  Once the employee was placed with the job, I performed the drug screening and the background checks,  I was also in charge of putting the information into the computer for their I-9's, W-4's, and W-2's.  I also made sure the employees were E-verified for their jobs.  I was also in charge of putting the jobs that we had available on job sites such as indeed, and more.  The best part was seeing individuals happy when they were finally employed.

i would recommend this Company to anyone looking for a future in 
Staffing Services...they normally always try to work with your schedule as long as the job is done correctly...if you need assistance they are very helpful...family first is their mantra
The Owners stay in touch with their employees and never forget who helped them get where they are today!  they worked diligently to build a workforce that blended well and most all employees related well with each other.  The hardest part of my job was letting go of the worry that goes with collections.  and the best part was i liked it and looked forward to going to work most every day.

A call center environment for a temporary assignment. Taking calls for insurance customers during open enrollment. I learned about the particular insurance company and their policies. The work location was in a beautiful building, the management and co workers were nice and fun to be with, and have made lasting friendships with some of my co workers. It's a call center so unhappy customers is to be expected, but we had the tools to diffuse a situation quickly. The hardest part of the job is the usual sitting for long periods. The most enjoyable part of the job was the camaraderie and being able to read a book or sudoku during down time.

Top Job Titles	Average Salary
Machine operator 44 salaries reported	$19.24 per hour
Customer service representative 34 salaries reported	$18.13 per hour
Assembler 41 salaries reported	$18.69 per hour
Administrative assistant 24 salaries reported	$18.48 per hour
Production worker 27 salaries reported	$18.65 per hour

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