laser technician

sales coordinator

front desk agent

store director

sales manager

Semper-Laser-LLC

This company will use you like no other. I worked for about 7 months and been through so much stress. No work/life balance at all on your days off they want you promoting and handing flyers out anywhere you go. They got rid of the position I was in. Told everyone that even though the job is no longer there for new applicants our jobs are safe...however that was not the case. They laid me off after using me for two months I hit the highest sales goal of the location I was at ever alone as soon as the new higher up started in my location was micromanaged to the max from higher up that didn't even work in the location. Made me do cold calls and switched up my full structure of the job I was trained for. They had me start "working from home" that same day they laid me off and said we don't need you anymore due to structure change. They have crazy unrealistic goals the way the sales work no bonuses until you reach 60K or above and even then the bonus is barley anything unless you hit over 150K. They only care about money and not their workers at all and show crazy favoritism. Oh.. and don't have one sad or negative thought even though the location wasn't doing well due to one manager doing 3 jobs for not enough pay at all.. any time i asked something that wasn't their liking they throw a fit and tell me that I need to be positive even though I was working over 46 hours a week no overtime pay and had to beg for compensation that they didn't give me until I questioned where it was and had to go through HR then finance then RDSO and finally got an answer about it.  If you work for this company good luck only thing good is free laser if you ever have time to get treated lol... Also imagine having to go to training in Miami alone paying for every meal on my own until I could get reimbursed a week later (only 25 dollars a day allowed) then was told two weeks to stay for training then kept me there longer and had to beg my way to get a flight home. Should have went home the minute they put me in a hotel that didn't have locks on the door and blood on the sheets at my hotel I had to also beg them to switch hotels about pulled my arm and leg off for even asking for that.  

I’ve never felt so undervalued at a company in my life! The pay for the amount of work and hours is extremely unreasonable. You are sold opportunity in the interview and numbers get thrown at you without an explanation of “this is what’s possible, even though it’s never been done here before.” The scheduling is last minute, taking time off isn’t even an option because there’s never anyone to cover. They expect you to work the role of multiple people for minimal pay and if someone is out they expect you to juggle all the roles and still excel. 
They use the veil of “work hard for a commission” to get you to sell your soul. Expect to work 11 hour days 5 days a week and weekends are mandatory. The commission for that work IF you even make commission is $300 lol 
There is NO training, NO structure, and the management is lackluster and unqualified. The marketing team constantly put out promotions and expect the people in the field to figure out how to do the math because it wouldn’t make sense. Don’t dare question them or anyone really because they only want yes-men. They use 4 different platforms none of which connect to each other so you have to become proficient at all and check all of them constantly. These people change their mind on processes daily which means nothing you do is ever right. The company will dangle carrots, change their mind, lie, and have no moral ground to stand on. Very high levels of favoritism. They will fire people at the drop of a hat without any kind of notice or opportunity to improve. Everyone I started with was or is now- very high turnover. The CEO was nice just had the wrong people in the wrong roles. 

If you're looking for a job where you're constantly overworked and underpaid, this is the place for you. Working here feels like being trapped in a never-ending cycle of long hours, unrealistic expectations, and little to no support. Management, particularly the RDSO, shows blatant favoritism and provides zero guidance when you need it most. 

There’s no clear protocol or consistency in procedures—you're expected to be the "owner" of your location, but then micromanaged at every turn. It's frustrating when you're putting in 11+ hour days, only to be called at 9 PM on a Saturday to make final sales. It's completely unreasonable, and the lack of respect for your work-life balance is appalling.

The company's claims of promoting growth are just empty promises. They often change the commission structure, making it impossible to earn a decent paycheck. No matter how hard you work, it feels like you're stuck in place, with no real path to advancement. They'll reward you with empty promises, but there's no real incentive to stay long-term. 

The company operates like a pyramid scheme—hiring you with high hopes and then discarding you when you get burned out. Instead of offering support, they fire or demote employees who struggle, rather than coaching them toward success. 

Overall, if you're looking for a job where you can have a life outside of work or make a meaningful career, look elsewhere. There's no growth, no stability, and no real recognition for the hard work you put in.

I truly enjoyed my time working at Semper Laser. The offices are beautiful, the product is strong, and I was fortunate to have an amazing staff that made coming to work enjoyable every day. I learned a lot about sales and client relations during my time there, and I’m grateful for that experience.
However, there are significant concerns on the corporate side. Terminations can happen without warning, and I never received a formal annual review during my employment. I am still owed six months of back merit pay increases and two incentive bonuses that I earned prior to leaving. Communication has become difficult since the entire HR and regional management teams were let go—everything now funnels through a generic “Human Resources” contact.
When owner Marcos Peixoto resumed the CEO role from the previous CEO, David, he did visit stores personally and made employees feel supported. Unfortunately, behind the scenes, corporate marketing continues to push aggressive promotions (such as 80% off offers) that make meeting sales goals nearly impossible. Smaller locations are held to the same standards as high-volume stores, which makes recognition and incentive opportunities unfairly skewed.
Overall, Semper Laser offers a positive environment and a great learning experience on the sales side, but the lack of stability, transparency, and growth opportunities makes it a challenging place to build a long-term 

Semper used to be a really great place to work. The 4-day, 10-hour schedule was one of the best parts because you got three days off every week, which gave you a lot of flexibility. The benefits were good too. That being said, the days are long and you’re usually exhausted by the end of them. There are a lot of appointments throughout the day, and consultations are often squeezed in between clients, which can make you feel rushed. One thing that really changed the job was when they took away tips. Before, clients could leave gratuity if they wanted to, which helped technicians earn a little extra. Since we provide a service, I never saw an issue with clients choosing to tip if they felt they received great service. It also seemed like every month there was a new change: new protocols, new rules, schedule changes, working more hours, or being asked to help at other locations. The constant changes made it hard to keep up sometimes. I think the experience really depends on the location and team you’re with. Unfortunately, I didn’t enjoy my time at Semper toward the end. It just wasn’t the same place when I left as it was when I started, and that’s sad because it used to be a job I genuinely enjoyed. The schedule can work really well for some people, and the pay isn’t terrible, but for me it eventually wasn’t worth all the extra stress and constant changes.

This company is a broke joke! They started in 2019 and have grown into a number a stores across the nation that they can barely afford to run. Many bills like the rent, internet and electricity came into my store with late notices on them. They fly employees out for training and to cover other locations that are short staffed and while doing so they would have cards decline at check-in and reimbursements for things like food and gas being received weeks late. I worked there for over a year and they had many budget cuts like commission, supplies and cleaning services. During monthly meetings employees would raise concerns about the pay to work load ratio and the COO would shun those kind of comments and say that Semper pays the most in the industry but it's simply not true. There are better company's with better pay. They do not care about their employees at all. Zero work life balance. They want us to work 12-hour shifts & refuse to accommodate split shifts. They hire people who have little to no experience in the beauty industry which causes major conflict when it comes to sales/client interactions. Overall, good place to start out but defiantly just gain the experience and move onto a better company like I did. They have nothing to offer but excuses.

A typical day involves checking the schedule, conducting consultations, and selling packages to both current and new patients. Working in a sales director position requires self-motivation and creativity, as there's no hand-holding. Adaptability is crucial due to changes in the company, and success in a clinic depends on your leadership and team motivation. Leads are available, and the company runs promotions to attract potential patients, making it essential to be a proactive leader for overall success. Leadership is abundant, with regional directors offering support. Effective communication and the willingness to implement recommended changes are key. The COO plays a crucial role in building the company for success, showcasing excellence. Many of the reviews I have read I do not agree with. It takes a sense of accountability in order to be successful in this company. If you have one bad month, the company isn’t going to fire you. The company will work with you and help you succeed but it’s up to you to apply what you’ve been taught.

I don’t understand how this is a company at all! 
When I was hired, I was assured that I would have ample time to treat and build relationships with every client. Now corporate wants to shorten appointments and cram as many into a day as possible. Some days I feel like I am herding cattle! The company is very quantity over quality as if squeezing as many bodies into a calendar day will make them more money. Corporate is a joke. They’re paid the most money, yet don’t do anything or provide any support to their locations. There’s a whole marketing team that is unable to provide any quality leads in order for us to make THEM money. They constantly change commission structure and require too much from one individual person. If it weren’t for my direct manager and team, I would have left long ago. You will get whiplash from the constant changes and expectations with little to no communication breakdown. It’s like everyone is winging it! Not to mention no higher-up in this company even has a background in laser or aesthetics. 
If you want to be overworked and underappreciated, this is the company for you! 

I am deeply disappointed with this company. They clearly have no regard for their employees’ well-being. Management consistently fails to listen to concerns and provides little to no support when it’s needed most. Work-life balance is non-existent, and despite numerous complaints, nothing ever changes. The culture is toxic, with employees being treated as expendable rather than valued assets. The lack of recognition or appreciation for hard work is frustrating, and it’s clear that the company’s priorities are in the wrong place. If you’re looking for a workplace that values its people, look elsewhere. They completely disregard their employees’ mental health and well-being. Despite being overworked and constantly taking on extra responsibilities, I’ve never received a raise or any recognition for my efforts. It’s clear that they value productivity over people. There’s no support for mental health—stress is at an all-time high, and no one seems to care. They push you to your limits, and when you ask for help or fair compensation, you’re met with silence or excuses. If you’re looking for a company that truly cares about its employees, this is not the place.


I had a deeply frustrating experience with this laser hair removal company. The lack of support and leadership is palpable ( Karee- Regional Manger) is more of a liability than asset to the company . Leaving employees to navigate a chaotic environment with minimal guidance. The corporate team is disorganized and unsympathetic, creating a culture where you're left to fend for yourself.

The company's management sets unrealistic goals that seem to change daily, and they frequently raise prices without any notice. Despite spending heavily on marketing, their efforts only reach existing clients, and acquiring new clients falls solely on the managers and directors. They preach work-life balance but fail to practice it, expecting employees to work long hours with little regard for personal time.

Additionally, they are opening new stores while existing ones struggle, neglecting those that were set up poorly from the start. The focus is solely on sales, with no sense of urgency to address operational issues. Overall, this company prioritizes profit over its employees and their well-being.

Top Job Titles	Average Salary
Laser technician 69 salaries reported	$24.86 per hour
Sales coordinator 58 salaries reported	$17.80 per hour
Front desk agent 30 salaries reported	$18.05 per hour
Store director 18 salaries reported	$69,028 per year
Sales manager 20 salaries reported	$45,000 per year

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