slot technician

shift manager

hris analyst

warehouse worker

senior cook

Seneca Gaming Corporation

SGC recently started a marketing initiative called The Best 8 Hours. They lure in prospective employees with promises of amazing benefits, a happy work culture, work-life balance, etc. This company has none of those things unless you are a native. Bonus points if you are a native with connections to a high-ranking member of the tribe. If that's you, then this is a perfect place to secure a 6 figure upper management job at which you may be entirely incompetent without consequence.

If you are anybody else, this is not the place to stay long term. Work here to gain experience in your field and then LEAVE. That "work life balance" they brag about on the Best 8 Hours website? It's 2 personal days during your first year and a whopping 10 vacation days after your year mark. The vacation days slowly grow over the course of years. You will have about 20 vacation days by the time you've sacrificed 15 years of your life to this company. Just to frame how inadequate that is, several people outside the company thought that I misread the policy after hearing that. They all get several weeks PTO upon hire.

If you want to:
* work at an understaffed-across-the-board, mediocre company, for mediocre wages and mediocre benefits
* be worked like an adult yet paid like a teenager while your company spends millions on massive upper management salaries (regardless of performance) and lavish goodies for their favorite rich gambling addicts
* be told that you should be grateful because lunch is free
...then work here.

We dont need picnics. We dont need a cafeteria. We need wages that justify the amount of work expected of us. We need adequate PTO. We need things that actually yield long-term, meaningful improvements to our quality of life.

If you want an employer who deserves to call their workdays "the best 8 hours," look elsewhere. If you want an average employer who that thinks they're the messiah to working people, come here. That's really the core of the problem. Plenty of companies have abysmal PTO and are run by cheapskates who distribute money in their own best interests instead of the workers'. But SGC constantly claims to be better than that, and it just isn't. This company needs to know its place, and that place is firmly in the middle with every other mediocre corporation you could work for instead.

When I first started out here, I had an awesome boss and worked with a great department. But the pay was terrible and I needed to have a more stable income, so I applied for a position with a different department, one that I had heard through the office grapevine wasn't great, but I thought it was just talk. Well you know what they say, there's no smoke without fire. My new "managers" have their favorites and it shows. There's a lot of blaming rather than problem solving, and almost everyone under the managers has expressed a desire to start looking elsewhere for employment. But the managers are all buddies and only lookout for themselves and are quick to throw their staff under the bus when problems arise. The people who are at the bottom are the only reason I'm still around, they understand the grind and disconnect between the managers and staff and WANT to try to make a change, even though the managers don't. 

There's also a disgusting pay gap between the workers and managers. If your staff is asking for a measly dollar raise to keep a stable income while your manager is bragging about their custom Benz they just bought, then I'd love to know how that's taking care of your employees. There's a running joke about the "Best 8 Hours" among the employees, which says something in my opinion. 

If you have a thick skin and don't mind being the scapegoat for your manager's shortcomings and screw ups and can handle a negative work environment, this is the place for you. If you can get any insight into any position you apply for, do it. It could make all the difference in how you see your employer. I still question wether the money was really worth my mental health.

Under payed for all they want you to do which includes doing jobs for other departments in the casino
Start people coming in the door off with more money than the people who been there for years
Shows alot of favortism and pick and choose who they  want to discipline , only certain people can obviously get away with things that they scold others for doing if one of their favorites get reported they talk to them about it and sweep it under the rug to secure their job there.
Your guaranteed to keep your job if your not an minority 😏 
Management is a big joke , they let customers talk to their reps like trash and you have to stay on the line to listen to that abuse if all 3 managers are gone on lunch together and noone to take over the call 
They never stick up for reps and never show respect to everyone equally only some recieves it. The hardest workers are never acknowledged and the slackers get praised . The customers get promo info before we do, they are always late getting info out to us and it makes us look bad . Database always send out offers with errors and then we get the back lash of it which is never good
Your raises is never close to .40 cts so you’ll never have a good increase . The turn around rate is super heavy because once people get in there and see what its really like they wanna run for the hills . The casino itself was a good place to work for it was just Marketing i would never refer anyone to .

I really enjoyed my position and coworkers. 
Unfortunately the management team in my department were bullies. Everyday was a new rule and a general threat of write-ups for arbitrary things. Most of the tool inventory was old and often not safe to use. You will get a daily reading of rules and may be asked to read the rules out loud to coworkers (very demeaning) . Management does not care about your personal issues and will work against you in trying to resolve life vs work problems that arise. HR is only there as administration personnel, they do not follow through with employee concerns. 
Pay is not even close to being competitive and you are not allowed to take tips from guests unlike most casinos. 
Over all I wouldn't recommend this position to anyone, unless there is a change in management. It was by far the highest turnover rate I had ever seen in a technical position throughout my career. 


this company is the type that puts their senior management above all and is willing to place blame for any and all incidents on employees at the shift manager level and below so not to look incompetent. Human resources and employee relations is said to be there to help and solve problems but sadly enough, the person who is easiest to terminate gets the bullet. The mere rumor of misconduct usually results in a suspension pending a lie of HR investigation until you are terminated. Do yourself and all friends you have to not waste the heartache in a position at the casino that you will give everything possible including your home and social life to with nothing more than an excuse in the end as to why they will eventually fire you. I personally have watched this happen many times in the past and present. I am ashamed to be known around the area as a devoted employee to this corporation.

Seneca Niagara is a horrible company to work for. No one really cares about what you have going on in your personal life, it's all work work work, no balance between work and personal life unless you kiss butt. Getting into this place is a hassle too, it takes months so be ready. Although they are short SO MANY people they may have made it easier since. Packets of paperwork, the higher the position the more information about your personal life they want. Taxes going back 10 years, they want every place that you lived for 10+ years. Now, you see, I worked here for a while and always tried to tell myself "Oh, it's not that bad." Then about three months went by and I realized this place isn't so great but hey the benefits are really good and the 401K plan. BUT if you are prepared to be degraded, belittled, mentally drained and just all around taken advantage of, then I guess this **** hole company MAY actually be the right fit for you. Also, keep an eye on your pay because they will just change it on you without your knowledge of them doing so. You'll never get a straight answer from anyone. 

Plus side, some cool people but not many. 

SGC is a company that caters to C-Suite employees and leaves the rest to their own devices with poor compensation and a complete lack of advancement. 

Pros:
- Free Lunch
- Flexible Hours
- Friendly Staff 

Cons:
- Low Compensation. Valets receive low wages and are expected to survive on tips which are entirely arbitrary
- No Job Advancement. As a valet, there is no vertical mobility in the company. Once a valet, most likely always a valet. Shift managers in the transportation department are considered the "promotion" but that is the glass ceiling and even they do not receive good compensation
- Poor Management. The department has a serious issue with management, as many managerial mistakes are made on a daily basis which, if rectified, would allow for more fluid entrance processes for patrons


Overall, the company is acceptable to work for but nothing to write home about unless you are in the administrative side of the business.

I have learned how to problem solve more effectively, due to our department being central we can not always get to the managers for help. My managers are the most helpful when they are available my bosses attend plenty meetings. Marketing off the amenities is a big deal for the casino and always being able to determine all of the guests who call worthiness of gambling. Is this a money spender, or someone who only plays 30$, we are able to see everything in the guest accounts and free night stays does apply for some of the customers. The hardest part of my job is looking up information that is not stored in the system, the casino communicates through mailing offers and unfortunately we can't give the guest any information because we weren't informed as quickly. The best part is the pot lucks we have every Friday, gives us the chance to wind down and relax. My co-workers are the best, we all pitch in and help each other.

I highly recommend this place of employment if you love a fast-paced, stressful, environment. If you don't, then this isn't the place for you! Normally short staffed and the management is incredibly bad. The good parts about this company is they are very oriented around the Native American culture and teach you about it in different trainings that the facility provides for its employees. The company offers a variety of discounts on everyday expenses (Example: Verizon Wireless discounts and discounts on tires). We have the opportunity to volunteer ourselves to take more trainings that can help advance us in our careers. Each year we have the opportunity to go to the company picnic, which is a great bonus. I enjoy coming to work and seeing my coworkers everyday and really enjoy the guest/patron interaction. By gaining worker-guest relationships it really makes the day easier and most of our guests are very friendly.

A typical day includes mentoring a newer group of employees, which is such a wonderful thing for me.  I've learned such incredible things about the Seneca Nation and the food, culture, clothing, traditions and generosity.  Some of the managers are outstanding while others have been placed into positions and have no background in management thus micromanage causing frustration and associates to want to leave the department or Seneca Gaming all together.  

There are a lot of unqualified people that are protected because of who they know and how long they have known them.  Some people call it being in the pocket of so and so.  

I don't have hard parts to my job, I love my job and people I work with, I dislike when individuals are treated preferentially because of who they know, hang out with or are friends with for xx of years.

Top Job Titles	Average Salary
Slot technician 3 salaries reported	$17.92 per hour
Shift manager 3 salaries reported	$56,937 per year
Hris analyst 3 salaries reported	$86,840 per year
Warehouse worker 1 salary reported	$37.50 per hour
Senior cook 1 salary reported	$22.00 per hour

Working at Seneca Gaming Corporation: Company Overview and Reviews

Seneca Gaming Corporation

Seneca Gaming Corporation Ratings

Popular jobs at Seneca Gaming Corporation

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected