caregiver

cook

licensed practical nurse

housekeeper

server

Senior Solutions Management Group

My days started at 8:00 am getting residents to our exercise class or walking. We had between 6 to 10 residents that like the fitness exercise and 14 that enjoyed walking.
 Between this and my next event at 10:00 am I would look over my plans for the day, making sure that I had everything needed for my events. About 20 to 30 minutes before each event I would go to every apartment and visually check on each of our residents to make sure they were safe and didn't need anything and remind them that we had an event and see if they would like to come. The event was a mind teaser to keep them exercising their brains. Sometimes it was a word search, spelling bees, or hangman about 15 to 20 people would participate. One of their favorites' was when I started our version of Wheel of Fortune or Let's Make a Deal, there would be about 30 to 40 residents. 
Between the 10 am event and lunch I would try and spend time with them while I was filling out their Azalea Bucks for participating in the activities, which could be used to buy things at our auction that we had every quarter.
At 1:30 I would go around to all the apartments again to see if they would like to come out for the 2:00 pm event, bingo. I usually had 25 people that would come out for bingo. We had 10 games and a black out.
I would make our daily boards for the next day and finish my Azalea Bucks. Then I had free time to socialize with them in the living area.
I learned that you have to keep focused because it is easy to stop to talk to one of the residents. You could not have favorites because they are all equally important and all deserve your time. If something is not working then find a different event to put in that spot. The most important thing I learned was to not try and carry the load yourself and get bogged down. Working as a team is important in any application and most jobs.
Our management was great. They were always there to help you see what needed to be done, show you a better way to do it if there was one, and encourage you in your talents.
The hardest part of my job was making sure that I didn't leave anyone out. Time management was hard for me because I wanted to spend time with everyone, and I had to make sure to see every resident.
The most important part, to me, was that I got to spend time with my residents and learn from them. They were and are still my extended family. Leaving them was a very difficult.

This company does not promote hard work only favoritism. They do not post jobs they just give them to their favorite employees to save money. It doesn't matter how long you've been there or how loyal you have been to the company you will be passed over for the more popular employees. I've never more unqualified people get raises and promotions.

Other departments are constantly putting their work on the very overworked resident assistants. Most of the cooks are loud and rude. The housekeepers are lazier than Garfield. You must do jobs for them such as take resident's garbage out. The nurses care more about taking smoke breaks than actually passing meds. A nurse once finishing passing meds around 10:30 pm!

Lack of help because employees are paid so little they actually lose money driving to work. A true 30-minute lunch break is extremely hard to find as they use the bare minimum for every shift. All that matters to them is having the shift covered. Third shift is frequently understaffed. One person will COVER two halls quite a bit.

As for management, I saved the best for last. They make dumbest decisions I have ever seen a company make. Smarter decisions have been made in a casino. For instance, they put inexperienced people in positions that they should not be in, for example, the guy over the nursing department is NOT a nurse. They strongly believe in sending one employee from another department to another department. But the problem is they don’t find anybody to replace the person that changed departments. So for months, that department won't have any help.

Only work there if you really really need a job. If not your better off flipping burgers.  Basically they do not value you unless you are one of the chosen ones. I would not recommend this job to my worst enemy.

Since beginning work for Azalea Esates, I have found what it is I truly love to do in my work place and in my life. I have always dealt well with older people and my duties at this facility allow me to utilize my skills to the best of my ability.

A typical day of work as a weekend manager would be to distribute resident's mail, visit newcomers that may feel out-of-place, attend to people that are ailing, help serve meals as needed and trouble shoot any management problems that arise. I also give tours as needed.

The most enjoyable part of my job is making an older person feeling like they are special and giving them the dignity they deserve at their station in life. I understand that they are forgetful and cranky sometimes and try to make them as comfortable as possible while mediating issues with the staff.

What I have learned about managing staff is to validate and compliment them when they have excelled at their duties. They seem to respond to this positive dialogue and brighten up at acknowledgement.

The hardest part of my job is having to call an ambulance for a resident. I've done it several times, but it never gets easy. It's also hard to lose the friends that I have gotten so close to. I've attended quite a few funerals in the past year, but that's all part of the job and the big picture I guess.

I feel that it's so important to care for and love people who are in the last stages of life, whether it's age-related or illness. They have earned respect just by being part of our society for as long as they have. They have all contributed to the lives of their families and others and deserve everything I have to offer in the way of good-will and positive thinking.

Toxic Leadership: The Director openly admits to constantly "playing devil's advocate" instead of supporting her staff.  Management smiles to your face but talks about employees and residents behind their backs.
Extreme Favoritism: If you fit into the management clique, you will be fine. If you do not, this job will be incredibly hard on you.
Unfair Bonus Structure: Employees Party & Resident-funded Christmas bonuses are divided by seniority and favoritism rather than hard work or equal distribution.
Forced Secrecy: Employees are strictly ordered not to open bonus envelopes in meetings or discuss what they received with co-workers.
Erratic Feedback: Hard work goes unrecognized. You can be told "great job" one day, only to be told you need to improve the very next day.
****Advice to Management: Stop playing devil's advocate against your own team and start supporting them. Divide resident bonuses equally among all staff members, stop enforcing secrecy, and eliminate the rampant gossip and favoritism.  Stop the gossip, favoritism, and negative comments behind employees' backs. Implement consistent, reliable performance feedback rather than telling people they are doing a great job one day and asking them to "improve" the next

I loved my job here up until now. A lot of people were hired and then quit all in less than a month. Employees don’t know how to talk to their peers and neither does management. They put on a show for families and hospice but it’s just an act. Hospice isn’t even good either. They hardly take care of their patients. Management only sees dollar signs and fires you for stupid reasons. So much drama. yelling at residents and constantly being rude to one another. Residents even yell at other residents. Got a new W.D. and she picks favorites. Too much back and forth and when you’ve had enough, you’ve had enough and flip. Wouldn’t recommend working here much less putting one of your family members here. I LOVED my residents. I still do. you have hard workers but you also have extremely lazy workers. Schedule will be posted and then changed 3 times that week and it would still get changed again. Always asked to work night shift at late notice and if you said no, they would get mad and be rude. no one comes in. Everyone called out. Don’t pay enough. Works you like a dog. 

If you ask too many questions you will become a target of scrutiny. There has been several issues with certain staff stealing from the medication carts, cover ups from the management team and lies spread on employees who weren’t working on shifts at the time. The ED has come in several times smelling of wine. Management will not help you if you report a problem they will accuse you and threaten you with calling the FBI (as if) instead of doing their own research first. 

Overall, I came to love majority of the residents that I worked with by having simple conversations and giving them respect. There are some residents who think that they “run” the place and will try to speak to you negatively (racism is real in this building) and not one person on the management team does a thing. I was told to get over it when I reported a resident and then was told that I was being rude to her. 

This was my first time working in a facility like this, it also was my last. I would not recommend working here if you have any type of Professional license, because these people will try to discredit and destroy you. 

I have been a caregiver for over 15 years.There is a natural caring and compassionate skill I carry for the elderly.Still in training and seeing how these caregivers treat and talk to these precious people makes me angry and so hurt.I've seen 4 people start and never return.They are very tacky with their words as if they ALL hate their job.They're tacky with their appearance and no professionalism at all.. in which I dont think management knows what theyre doing when it comes to hiring,reassuring the residents are properly cared for or just overall running this facility.I still carry out my professional appearance and compassionate caregiving skills and make every resident my priority.The building needs to be upgraded.There's roaches and humongous spiders and other never before seen insects crawling throughout the facility. My pay is not what was discussed with administration. This place is beyond horrible.Never been the type to quit a job but there's a first time for everything.this enviroment is just not for me and I would NEVER place my loved ones here.

My situation at this job was very much of a breeze. I was able to get along pretty well with each and every resident there in the community. Learning what is best for the residents and what they like and dislike is something I am good at. Managament here could be a little less strict. Sometimes you can feel as if you will come into the facility one day and youre going to be told that you dont have a job any more. The reason being that the resident census is so low right now. I enjoy working every day that I can. The hardest part of my job is having to come to work because you are not feeling well and there is no one to cover your shift. I feel this is putting the residents health as well as your coworkers, in jeopardy. The most enjoyable part of my job, is caring for my residents. Knowing what type of care they need in order to keep their day going is a challenge. All of my residents love me to death and I love them back even more. I can definitely say that healthcare is where my heart lives.

Do not apply here if work/life balance is important to you. PTO is earned at 0.0192 hours earned per hours worked. You do not start earning PTO until you've been there 6 months. You can't use PTO until you've been there 1 year. I have only earned 28 hours of PTO after working there for over a year. 

The health insurance is provided by some no-name company and it's hard to find a provider that will accept it. The company makes its money by keeping wages low and having terrible benefits. 

The management is poor. It's hard to get the shift you want unless you are buddies with the management. I have been passed over multiple times for the shift I want while new hires are allowed to choose when they want to work. The favoritism is out of control. There are very few rules. You can show up late every day with no consequences. You can even no-call no-show without getting fired. It is a very unprofessional environment. 


I enjoy what I do and the company I work for.  They believe in allowing individuals to manage their community without micro managing.  I appreciate my supervisor.  She provides good communication with constructive criticism when I need it but is also always the first to praise me.  I try to balance my home and work life, but based on challenges of staffing or resident concerns sometimes that is difficult, but I knew that going in.  I have never been denied the opportunity to take time off or recoup some of my time when it was needed.  I have personally experienced the company's generosity to their employees, especially during Covid.  I appreciate the opportunity to be a Director, I worked for another company for almost 6 years and was never given an opportunity because I did not have a degree.  I am thankful that Senior Solutions gave me an opportunity based on my compassion and work ethic.

Top Job Titles	Average Salary
Caregiver 51 salaries reported	$15.12 per hour
Cook 37 salaries reported	$16.33 per hour
Licensed practical nurse 6 salaries reported	$26.25 per hour
Housekeeper 30 salaries reported	$13.99 per hour
Server 15 salaries reported	$14.33 per hour

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