mental health therapist

psychiatrist

patient care coordinator

therapist

human resources manager

Sensible Care

Not bad if recently licensed, not fulfilling for seasoned clinicians. You can work fully remote and see clients all over the state. There are opportunities to work with children, adults, and couples. The clients are consistent and motivated for the most part especially the military population. The clinicians are pretty good for the most part but most are young and recently licensed. The doctors are pretty good. 
Management could be much better to say it in the nicest way possible. The founder is very young and doesn't have a professional license or any professional experience that I can tell. The two Hr ladies are very young and recently graduated from college. The onboarding is a nightmare. The hr manager spends about 30 minutes rushing through their outdated EHR system and expectations for writing notes and then expects you to see 5 clients on your first day. In addition to seeing 7 + clients a day they expect you to be on the google chat all day, respond to instant messages when seeing clients, and constantly update their excel spread sheet. Why they use excel when they have an EHR system is anybody's guess but you have to plan on spending an hour a day on non clinical administrative functions. Work boundaries are very odd as many employees share personal pictures of their weekends on the google chat and meet for Happy Hour. There appears to some favoritism in promotions. All of the clinical supervisors are recently licensed and appear to be friends with HR. Job promotions are never announced and no one is allowed to interview for them. The founder just selects them without merit. I had a mostly good experience with the clients I treated but I was quickly annoyed with the office politics and the founder's lack of emotional intelligence. 





After working in numerous mental health related settings throughout my career, I have never experienced such workplace contentment as I have with Sensible Care. My job is streamlined and made so much easier due to the support from care coordinators who manage billing and scheduling, as well as ensure that prospective clients are truly appropriate for the level of care being offered. Communication is clear and consistent between support staff, medical providers, and therapists to make sure that the clients are well cared for and that people feel in the loop at all times. The company prioritizes self care opportunities that truly matter and regularly incorporates/sponsors opportunities for staff to connect with one another outside of the work day. Helpful new technology is introduced regularly to automate administrative tasks that typically take up a significant portion of a clinician’s day. Leadership and upper management feel transparent, communicate regularly, and take staff feedback to heart. Sensible Care takes actually helpful and proactive steps to avoid/reduce clinician burnout. Honestly, there aren’t enough nice things to say about this job. 

What is the best part of working at the company?
This is the most flexibility and autonomy I have had in any company I have worked for. I am not a therapist so my role is a bit different but I feel very supported by my supervisor and like I have all of the resources I need to be successful. I have really enjoyed my time at Sensible Care so far and could see myself being here for a long time. The healthcare plan isn't anything special but all of the other benefits are AMAZING. 

What is the most stressful part about working at the company?
The productivity goals for my department (I am not in the therapy department) are high but there isn't a penalty for not hitting them. 

What is the work environment and culture like at the company?
Work environment is positive and supportive. Everyone I have interacted with at the company is kind and professional. 

One thing I like about the company is that there isn't the forced "insert corporate jargon we are the best company in the entire world but we are also a family" mentality and group events are optional. It doesn't feel like you are looked down upon if you don't go to the group events which is something I have felt at other companies. The supervisors and leadership team definitely understand people have lives and families outside of work so they encourage work life balance and actually using your PTO. 

What is a typical day like for you at the company?
My day to day can vary- somedays are very busy and some days are more chill.

Sensible Care allows for remote work with a variety of work hours for full and parttime for therapists. You can change how many hours a certain times of year. The company handled me getting processed by all the insurance companies so that was easy. 

Staff I've interacted with have been supportive and fostered my progression within the company. The hardest part was  my first month due to obtaining clients and doing their treatment plans/paper work. It wasn't hard for me to obtain clients - best advice is working with children, willing to do at least some evening hours, or possible a weekend. I did see several struggle with productivity and filling their appointment slots so those are valid experiences. I feel this company can be either a great fit for some therapists, a decent one, or a poor one. You'll get broad experience since most our clients are insurance.

This company is still going through growing pains and figuring things out so there are transitions and trying new things out. They seem to promote more internally rather than just hiring someone new. Pay is all right, but not as much as running your own private practice as a licensed clinician. 

I began working at Sensible Care in the middle of the pandemic. I have been doing telehealth sessions since my first day. I have had a great experience being on this team. Everyone on the team is very supportive of each other and we can reach out to anyone for questions. The team uses google chat and communication is always open. The supervisors are open to listening to any new ideas that will benefit the practice and the team. It is refreshing to work for a company that genuinely cares about it's people. I feel appreciated by the company for the work that I and the other therapists do. The team tries to schedule socials so that we can all get together as we are all working remotely. The only difficult part of the job is seeing 7 clients each day back to back, but there are days when clients cancel and you are able to get a little break. But some changes have been made to help the therapists with burnout which I appreciate the managers have implemented. And on top of it, if a client cancels it doesn't impact our pay which is amazing. Other pros as a therapist: license renewal is covered, CE expense is provided, malpractice insurance is covered, and the staff takes care of billing and scheduling new clients.

Sensible Care (SC) provides a rewarding opportunity to make a meaningful difference in the lives of people of all ages and walks of life. SC offers flexibility with my schedule (e.g., work-life balance), CEU and out-of-state licensure funds, supports/encourages my theoretical orientation, welcomes/listens to feedback, fosters an environment of professional growth and career advancement (e.g., leadership opportunities), and provides desired support to its clinicians. I love everything about SC's values, mission, and culture. The level of support is fantastic and contagious!

I'd like to see SC offer additional health insurance options and create a system that automatically tracks a provider's productivity and attendance numbers/stats rather than depending on their clinicians. As mental health providers, we have a lot on our plate, so it'd help to see SC design an internal system that tracks providers' weekly productivity and attendance numbers/stats.

I was very excited to work with Sensible Care. Unfortunately, it started to be apparent over time that there were serious problems with the company. MANY therapists have left very soon after being hired, with some of them leaving with little to no notice. 

The company also underpays its employees and takes them for granted. It feels like they are trying to fill their pockets off the labor of the underpaid and under-appreciated care coordinators. They expanded to three different states and didn’t increase any of the pay or hire more care coordinators to assist with the expansion. This leaves our staff being overworked and exhausted. Additionally, most any promises were made that were not upheld.  

The communication within the company is also very poor, and more often than not, we find things out from patients (like them saying that the provider is leaving), than from our staff. 

My work life balance is absolutely amazing, I needed a change and SC gave me exactly what I needed. I do think if you work from home, there is a level of discipline needed so remote may not necessarily be for everyone. I love the fact that I can see clients and do trainings from my home. SC has a new contract with PESI where I can do the required trainings for FREE and I still have a stipend for extra trainings, which is amazing. Management has always been supportive; I have always received help when I ask. The hardest part may be the fact that it can be isolating but being intentional about connecting fixes that for the most part. The company also hosts in-person events to connect. 

I can get the documentation done rather quickly, I came from medi-cal so the paperwork is rather easy compared to that. When you first start, you are given a "mentor" who supports you with all the paperwork in the beginning. 

Sensible Care has a positive reputation with its clients as the providers care about their clients and provide excellent service.  As a therapist, it can feel very busy having back to back sessions all day, but there are many days you may have a cancellation or 2, which helps give some breathing room.  Also, it helps having at least 1 hour a day to work on notes, make calls, etc.  Despite the tight schedule and expectations, the benefits of working for a company vs private practice are the benefits, not having to worry about billing and all the admin duties.  Doing telehealth, it can feel a bit isolating compared to working in an office, but the staff do a great job of connecting via the chat system and having socials periodically, and soon there will be the option to be back in the office.  Management feels very supportive; my experience here is that I feel extremely valued, am rewarded for quality work and there are opportunities to promote.  

There’s a lot of things that sensible care does really well. They have a generous PTO/Holiday policy, you get to work from home, you can create your own schedule, and it’s a full-time SALARIED POSITION. 

The worst thing about working there was that they laid off about 20 therapists in September of 2023 because they didn’t have enough clients  to fill their caseloads. They essentially overhired before they became familiar with the markets that they we’re attempting to move into. They should have started off slow with hiring. 

I also wasn’t a fan of how they would ask all the therapists to make instagram videos of themselves. It seemed like a bizarre way to self-promote. I probably wouldn’t have applied if I knew that was one of their expectations. A lot of the management team seems like they’re on the younger side and possibly a little inexperienced with certain matters of business.

Top Job Titles	Average Salary
Mental health therapist 20 salaries reported	$94,865 per year
Psychiatrist 18 salaries reported	$343,000 per year
Patient care coordinator 6 salaries reported	$42,083 per year
Therapist 6 salaries reported	$85,352 per year
Human resources manager 3 salaries reported	$83,333 per year

Working at Sensible Care: Company Overview and Reviews

Sensible Care

Sensible Care Ratings

Popular jobs at Sensible Care

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected