customer service representative

customer service/sales representative

team member

general manager

assistant general manager

Sgt. Clean Car Wash

A Typical work day in the life of a Sgt. Clean's team member consists of, making sure the customers are always taken care of with a smile on your face, and as your top priorty. You are in charge of working in a fast paced work enviornment and tasked to ensure we are putting out the best quality wash to the thousands of cars we wash each year. The effective greeting is a must when welcoming new customers on the lot. Always make them feel welcome and happy to have them on the lot!  Also, you must act as a positive role model in your community. Here at Sgt. Clean's we strive to be the best in the car washing industry along with providing superior customer service. Managment at Sgt. Clean's are very expierienced for the most part and strive to make the work place as enjoyable as possible. The culture of Sgt. Clean's car wash is different than most car washes in the industry and thats what sets us apart and makes us more unique. The hardest part about the job is the long days you have to work and some of the complications that come with dealing with customers. The best part about the job is there are so may ways to make more money and move up in the company. We are growing super fast and have plenty of sales opportunities to hit your numbers and make more cash. Overall, if you enjoy to smile and can deal wih long hot days in the summer, and long cold days in the winter then Sgt. Clean's car wash is the right fit for you!

I personally really like this job, everyday revolves around dealing with customers in a timely and pleasant manner all while having constant interaction with co-workers and management. I have learned how to properly take care of customers by listening to their questions/problems to find a solution to please them and how to greet them by making them all feel welcome at the wash. I have also learned a lot about specific chemicals we use and how to fix and troubleshoot various problems that may occur over time. The management is very friendly and open to questions since it helps all of us do better at our job. The hardest part about the job in my opinion is the weather. You're outside from the beginning to the end of your shift so you'll have to deal with extreme heat/cold temperatures. My favorite part of the job is the interaction with the customers and your co-workers, being able to see the smile you bring to some customers faces is really rewarding and being able to talk to your co-workers makes the days go by fairly quick.

A typical day at work consist of a lot of time on your feet it includes but not limited to the best customer service you can possibly give. Recently I have not learned very much overall but I have been very consistent. I can honestly say the the management cares about the team members at least at our location I couldn’t ask for better members. The culture is wonderful but the only thing that I can recommend things always change so you have to be able to adapt to whatever may change, so if not very good at accepting change it wouldn’t be for someone who is use to consistency. The hardest part of your job is to learn when to bite your tongue if a customer talks bad about you, but this is just letting one know what they are doing wrong which would fall under constructive criticism. I would also say drama also comes with the job between team members which is hard. The best part of my job is satisfying each customers needs as long with seeing other team members learn and grow throughout.

A typical day at SGT. Clean's Carwash is generally one filled with fun and laughter.  I enjoy the team; management and serving customers!  Everyone seems to enjoy coming to work and having a good time, which makes the day go by pretty quick.  Every now and then you'll get a customer that's already having a bad day but you can't let them drag you down with them!  Remember that there's no reason to get angry and that it only hurts you in the short and long run.  But hey, that's just how it is sometimes in the service industry.  Everyone has their days!

Our Management team is fair and friendly.  Whenever I request a day off(within a reasonable time frame) it's pretty much always approved.  If I ever have any type of issue I feel like I can always go to any of the members of management and get help.

One of the best parts of my job is greeting customers with a smile and having them shoot one right back.  We do strive to be the best we can be and I think we're definitely getting there.

The job itself is easy. All it entails are making sure customer needs are met (and they are basic) and then sending cars. Small maintinence rolls come into play but most everything difficult is taken care of by more experienced members or the maintinence team. The computer software can take a long time to learn all the tricks but its straight forward. The management currently there is very good it's when you get into corporate that the issues all arise. The people currently put in place see you and all of the managment as a numbered statistic that they just type into a calculator. And most all management is left in the dark about anything involving their positions and job safety and because of this the "work culture" that used to be is no longer. There is a very grave lack of constency throughout how they communicate with the sales team as well as how things are run at each site individually.

I love working for Sgt Clean. I’ve never worked for company where I felt more supported or more appreciated. Management on any level is personable and truly cares for team members ideas, suggestions, and opinions. It’s nice to work for a company that wants feedback and values team members. The opportunity for learning is endless, and plenty of opportunities for growth. 

We do work outside in all weather conditions, hot or cold, but that is all discussed prior to hiring so it doesn’t come as a surprise. The company does provide items to help keep you comfortable in these conditions. In the winter, gloves, hand warmers, feet warmers, coffee, and hot chocolate are provided. In the summer, ice cream, popsicles, gatorades and misting fans. And if you have suggestions, they want to hear them! 



If you see this review trust me when I say this, don’t ever consider a job at sgt clean. Especially the Uniontown/Green location. The whole company is falling apart
• store/upper management are all fake/don’t care anything about their employees 
• Was promised a quarterly bonus from January-March, worked until the end of April waiting for the bonus and never got it.
• hardly any training at all and you have to ask to get trained on tasks you should already know 
•coworkers don’t care to get you to their level because they don’t care to train you 
•They try and sell you the job, in the interview. Making it sounds 10x better than what it is actually like 
• I have many many more reasons, just trust me NEVER WORK AT SGT CLEAN 

The job itself is not hard and very rewarding due to the customer first culture. The hardest thing about working at Sgt.Cleans is dealing with the weather, especially on hot or cold days. Being on your feet for most of the day (10 hours), and due to staffing you MUST be reliable. I love working here, and if you truly have a good work ethic and care about the customer this is the job for you. Ownership cares not only about their team but their ideas of how to make this a better place. Also, with this being a new company yet growing very rapidly, there is plenty of room from growth and advancement. If you put in the time and work. "we don't promise you a rose garden." but the opportunities are there for people who work hard and take advantage.

At Sgt. Clean's I get the opportunity to learn and grow with a truly forward thinking and groundbreaking company who's main focus is customer service. I have learned so much including software skills, maintenance, the car wash industry, high level customer service, and what it means to help build a truly engaged and focused team. 

The days and time at the car wash can be long but has enabled me in so many ways to take care of my family in ways I never felt possible and has opened up other doors in my personal goals outside of work. I feel the ownership and corporate leadership truly want individuals at Sgt. Clean's to grow not only within the company but as people in general.

On a normal day of work you will should stay busy no matter what. Even when business is slow there is always something to do. You will learn as much as you are willing to take on. As a sales adviser you will constantly be learning new things as the company continues to grow. You will learn better ways to do things are sharpen your sales pitch in order to see monthly subscriptions continue to rise. The hardest part of the job is people but the best part is also people. We get the opportunity make someones day with a clean car. We could even turn their day around. No matter how the customer comes in it is our job to ensure that they leave happier then they came in.

Top Job Titles	Average Salary
Customer service representative 1 salary reported	$58,000 per year
Customer service/sales representative 1 salary reported	$14.50 per hour
Team member 21 salaries reported	$14.05 per hour
General manager 7 salaries reported	$73,357 per year
Assistant general manager 8 salaries reported	$52,000 per year

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