health coach

software engineer

specialist

family advocate

helpdesk technician

Sharecare

They claim it is all about the patients, but the truth is it's all about volume to make money on their contracts. If you negotiate too high of a starting salary because you are worth it, yet they start losing money on a contract, they will systematically work to redistribute your pool of potential leads for cases to other nurses (and not let you pick up cases from nurses who quit) until you no longer can feasibly make productivity, then put you on a PIP to try to stress you out enough to quit (creating a hostile work environment). Don't do it. Suffer through it and then get them for unemployment when they fire you after setting you up like that. This practice leads to going from making bonus income due to surpassing productivity to losing that income due to lack of potential leads as the pool gets drained. We are talking the loss of thousands of dollars per year in income from this underhanded practice. Nurses... BEWARE, you are doing sales (you have to find your own cases and sell the service) along with nursing (crafting care plans, attending appointments with patients on your caseload, and doing weekly calls for care coordination), while also trying to maintain a ridiculously high caseload that leaves no room for work life balance. Most organizations that do productivity based nursing services have lead generation handled by people skilled in sales and lead generation. THIS COMPANY DOES NOT. It is all on you. This is for-profit healthcare at it's worst. 

The job itself is enjoyable but the MICROMANAGEMENT is ridiculous.  If you like to be tethered to the phone, have at it.  You can be the best coach but don't expect to be rewarded for that.   You will succeed if you stick to their time clock and take no breather for yourself as calls come in.  Funny how as a coach you are suppose to help others but you cant even take an extra 30 seconds for yourself without worrying about being written up.  You better churn out the calls to make them money.

Expect to hear a lot of different ways of how to do things.   Every manager has a different view on how to get things done.  Even the onboarding teaches you something different.  Oh and the trainings sucked after on boarding.  Here watch a video, answer some multiple choice, and now get on the phones to make them more money. 

Company recently just went private and there have been a lot of firings.  Best time to join!

Decent pay for work from home.
Provided equipment. 
Benefits are ok.
PTO is ok.
Very MINIMAL raise yearly (whenever they decide).  

If you're a serious health coach, don't even bother here.  Save the headache and find somewhere else that values you as a human and not just a number.

Sharecare is a great company to work for with a fun culture and mission- to promote health and well-being! The company is forward thinking with a heavy digital platform- great place to work if you are passionate about these topics or want to be a part of innovative technology. Since healthy lifestyles are encouraged, you often see people onsite wearing work out clothes, walking around the building for exercise, and utilizing our gym. Incentives are in place to win prizes for living a healthy lifestyle and utilizing the Sharecare app. Work/life balance is encouraged and management is flexible as long as work is being completed. Environment is open cube- you don't see management in "closed door" offices. Emails and newsletters go out frequently to inform employees of trending topics, new initiatives, updates, etc. There are two main offices; Atlanta and Franklin (Nashville)- the company creates good effort to merge the two and not act as separate entities. There is still work to be done to function as one unit, but progress has definitely been made.

Management and leadership are the worst I have  ever work under. Poor communication and not transparency. Management does not listen to the concerns or issues brought to them. No flexibility. Horrible PTO. If there is an outage or storms in your area, and you are not able to work, you have to use your PTO. The worst level of micromanagement. Not honest in the hiring process in regards to the job requirements. Pay is pretty good but not worth the stress and micromanagement you deal with daily. The expectations are absolutely unrealistic. We were hired to be case managers, however we are being used as telemarketers while also being expected to provide Complex Case Management. We are penalized for taking time away from the dialer to document on our members/calls. Sharecare is a wellness company but does not care at all about the wellness of their own employees. We have had 10+ people leave in the last 10 months. We have gone to them with suggestions and recommendations. None of which are considered. People are afraid to say much for fear of getting fired. 

First off, Sharecare may hire LCC’s but in essence you work for Carefirst, and they call the shots with productivity, and relentlessly so. CF provides no support to the LCC. As far as teamwork, forget it; LCC’s are on their own. It’s a 12 hour day/5 days a week position due to being in the field all day & then having to enter mandatory notes for which you get penalized if not done before midnight. 
Forget about employer support/ Sharecare
acquiesces to CF edicts which often change almost daily (not kidding about this either).  This position IS a sales/marketing position trying to get patients to enroll in the PCMH program (Carefirst). Many patients say no to the program requirements thus LCC’s can’t meet their set productivity goals. This is irrelevant to CF/SC management; if you aren’t meeting goal they will terminate you. 
If you really want to provide good nursing care skip this job. It’s not rewarding, you don’t feel good at the end of the day, management doesn’t support you as you aren’t given what you need to succeed. CF doesn’t care about the LCC, neither does Sharecare.

Sharecare provided me with valuable opportunities for professional growth and a chance to build meaningful connections. I appreciated the collaborative environment and the chance to take on challenging and rewarding roles.

Over time, I found that my professional goals no longer aligned with the company’s direction, leading me to make the difficult decision to move on. While every organization faces challenges, my time at Sharecare taught me important lessons that I’ll carry forward in my career.

It’s a great place to grow and make a difference for those aligned with its vision.

I loved the job and the responsibilities.  I worked closely with the patients, doctors, and providers, most were very friendly and easy to work with.  
My co-workers were the best.

The management was the worst I've ever seen in over 36 years in the workforce.  The manager had several complaints against her and the employees were asked about the treatment in private.  Regardless of the complaints the employees gave, the manager still remains on the payroll and is very protected by upper management.  There is no regard to giving the employee encouragement, compliments, or high fives, it was always... "why did you do this, don't you know how to do this, don't ever blah blah blah, or you better get this done now or there will be consequences".  A lot of paranoia and accusations. 

Employees come and go like a change of clothing.  I would recommend that you think twice about working there.  Unless you can stomach the harsh words by management, it is not a good work environment.

Management appeared to have no idea how to execute effectively on their stated vision, goals and objectives, and had no qualms about promising clients results that they had no capability or intention of delivering.  All attempts to develop or bring those capabilities in-house resulted in written disciplinary action for "working outside the scope of the project", even being accused of working on "personal interests on company time!"  Ludicrous!!  And this action was taken without any prior discussion with management.  It was clear management had no idea of how to deliver on the promises made to their clients.  I had some real issues of integrity working with Sharecare and selling their products to clients.  The environment was also extremely stressful, not having the tools or support to do your job, and all attempts at work-life balance were met with literal threats from my supervisor.  This was absolutely the worst work experience of my career.  Completely ineffectual and negative management and workplace culture.

Sharecare is a great company to work at if you are interested in long term career growth. I have been promoted twice in the less than 4 years I have been with the company. They offer stretch roles to their top performers on a regular basis. They allow work from home opportunities to help you balance your personal life with your professional life. We run lean so you do have a lot of work on your plate but not so much that you can't get it done during your typical work week if you put your head down and focus! I have always felt like they cared about me as a person- cards and flowers for my birthday, work anniversary, etc. 

The only area I can think of that could be improved is the 401k match and adding a low deductible health insurance option but that is the route most companies are going these days. Overall, I think it is a great place to work, enjoy coming to work every week, and plan to stay here long term!

Very stressful, you become the primary with accounts that you are training for! training with them lasted 3 days (4 hours a day) and one extra day just to practice. You are pushed to complete X amount of request per day, if you don't complete your goal : Example-supervisor will ask us (new people) what are we doing with our time? Put our errors as examples saying she is “not trying to put us on a blast”, lots of time wasted waiting for answer when you have a simple question, but don't forget they want you to hurry and get things done! Training should be longer and better. They can focus on letting you know what areas you need to improve and at the same time point at the areas you are getting better. Balance!Cant be all negative reviews week after weeks of trying to do  a better job and still get roasted , like they cant see what was done the right way. Error percentage…. Is ridiculous! 3% of error is “too high” when you can see  other people got 7-8% for a week! No way! How can you perform better if they don't even care if you are ready to work accounts by yourself …

Top Job Titles	Average Salary
Health coach 4 salaries reported	$20.75 per hour
Software engineer 16 salaries reported	$5,000 per month
Specialist 3 salaries reported	$16.45 per hour
Family advocate 16 salaries reported	$5,000 per month
Helpdesk technician 13 salaries reported	$5,000 per month

Working at Sharecare: Company Overview and Reviews

Sharecare

Sharecare Ratings

Popular jobs at Sharecare

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected