marketing consultant

digital consultant

sales consultant

digital marketer

program manager

Shift Digital

Starting this job, I came in remotely as I was hired during COVID. At the end of 2022, management announced that staff would have to come in 2 days a week. I wasn't too happy about that, as I like working from home and get way more done at home. So January 2023, we started going in 2 days a week. It sucked, but it was manageable. We got notified a week ago that this would now increase to 3 days a week starting Sept 4 and in Jan 2024, it will go to 4 days. Everyone I have spoken to at work is not happy. We all prefer to work from home. We are all happier there. Personally, I do not speak with anyone. I have my assigned tasks and that is it. I am not having meetings with any clients, so there is no point me for me come in. A lot of people feel this. Upper management has not listened to what we want. This increase will cause a HUGE turnover, as I know many people are starting to look elsewhere. We have proven that we like working from home, we get our jobs done, and we are productive.

I personally think this is a way to downsize without firing anyone. Management stated that in 2024, we will all be integrated into HQ offices and they are getting rid of the other office. So with that, even with creating more space at HQ, there will not be enough room to hold everyone there at HQ. So this is a way to make people leave. That is just my thought. No idea if I am correct but that is what I think is happening.

The pay is also incredibly low. When I started, I was told raises would be in April. Then I was told July. This past July, we were told it would now be pushed to October. There was also the point made that raises are based on performance and not cost of living. They really need to adjust everyone's pay because of how high the cost of living is. I personally can not afford to live on just my salary. 

 I will say, the maternity leave is phenomenal. After one year of work, you get maternity leave for a total of 16 weeks at 100% pay. That is unheard of really anywhere. Most companies only offer 6 weeks paid and 6 weeks unpaid. Our benefits are also pretty good. I have not used the leave, but this was a perk for me as I am getting to the point in my life of wanting to start a family. If you have HSA, Shift does give you money every month until a certain amount (which I think is $500 of so). 

I think this company is a good starting point to get into the industry. I think for college grads it is a good way to get experience. But to move up or get any sort of big pay bump is quite unlikely.

I will say that this is a great place to start out if you have 0 experience in the marketing field. You can easily get your foot in the door here and move onto a bigger and better company after about 1-2 years. For this reason, this company feels very young (age range around 20s-30s) and sometimes very poorly managed. There are many cliques within the different teams, which can make it feel like a bit of a toxic work environment at times. My personal experience was that I never felt fully included within my team, which directly impacted my day to day in the office. Many managers and leads felt unapproachable and too busy to answer questions. When you start out, your first 1-2 weeks are back to back trainings with other new hires. Many of these are led by coworkers that are not qualified to teach or are asked to teach these trainings without any formal instruction themselves. As a result, there were many times that I felt I was thrown into tasks with little to no guidance, and there was no accountability for those that held the trainings. What saved me was the few teammates that I had that were approachable and always willing to help. This will depend on your manager, but the overall office vibe is very relaxed and great for those that enjoy a mix of independent and collaborative work. Some weeks were more stressful than others, but generally speaking, once I got the hang of things the job was easy and I was able to work at my own pace.

They claim to look for the best out there, but what they have is people who really are inexperienced.  After 5 years of witnessing the hiring of incompetence, a pattern appears.  Unfortunately, there really is no formal training for those who don't understand the jobs, nor is there continuous training or learning for the pros.  It's sink or swim.

They ply you with promises to get you hired pay, health benefits, 401k, etc., if you're experienced.  After that then none of promises ever come to fruition.  Promotions?  Only if you live near a client office (experience means nothing).  Employee reviews?  Never happen.  

A raise????? After 5 years, not a dime!  And that also goes for other people on the team.  Not even an increase for inflation or cost of living.

Senior Management has lost touch.  They're more concerned about hoarding money for the founders.

This is not just personal experience, it's a large amount of the employees.

They tell everyone about a bonus but not a single person gets the full amount, ever.  They even repeat this statement to employees at the end of the year.  What is astounding is how much they brag on the company calls how much each account is generating and how well the company is expanding.

Total joke.

Shift Digital is a great company for someone just out of school looking for an opportunity and work experience. This isn't a place to look for long term advancement unless you're fine with being paid below industry standards. All promotions come with added responsibility, but Shift completely undervalues its employees when it comes to compensation and they do a terrible job at clarifying job expectations with vague descriptions. 

It's a culture built around young people, while it is refreshing for some you quickly realize that it rivals a high school or college frat environment. Management typically has no prior experience and are often picked based on popularity. If you are fine with constant gossip and lack of professionalism then this is likely a place you will excel at. 

Benefits and job security are what I think keep most people around, but this place has too many issue to address. I would only work here if I had no other choice.

I had a very disappointing experience with this company. From the beginning, their communication was unclear and left me frustrated. Their website was difficult to navigate, and key information about their services wasn’t readily available or was hidden in obscure places. When I reached out for clarification, the customer service was unhelpful and gave me vague answers that didn’t resolve my issues. It felt like they were just passing me off without properly addressing my concerns. Furthermore, the timelines they provided were misleading, and there were unexpected delays that weren’t communicated until the last minute. Overall, I felt like they were not transparent about their processes or the services they offered. I would not recommend this company to anyone who values clear communication and reliable service. It's frustrating to deal with a business that lacks proper transparency and doesn't take responsibility for their mistakes.

PROS:
- There are great team outings
- A lot of coworkers are friends outside of work
- Their benefits are pretty good especially compared to other companies
- HQ is located in a great city that makes summers enjoyable since there are a lot of place to grab lunch outside
- The work/life balance was good

CONS:
- They began to hire straight of college employees that lacked the proper skill set to keep the programs a float
- Management is extremely inexperienced and HR refuses to acknowledge it
- There are a lot of cliques within the company but that started once they started to hire employees that have not held a job in the past..
- There was lack of training for large changes in the programs which often made a …

The company was great at first, reasonable workload, fair pay, amazing leadership, work from home opportunity, but the company has gone through some changes up top  - In 2023, most seasoned employees have left the company due to being overworked and undercompensated - leadership's response was that inflation does not exist and they are prepared to hire anyone who leaves. They will sell you the job as a cool niche position working with top global brands, handling their creative and website builds. In reality, you'll be handling billing errors, billing reminders, and filling out excel documents all day. 

They wheel you in with all the benefits they offered but after a year they realized that profit > employees and our plans changed. Jobs are tedious and there is a lot of politics. It was an amateur place filled with sorority and fraternity like minded employees. In fact, when they did a hire once they used the "bump" tactic most sororities use during rush week. When you try to move around you are stopped and not encouraged to apply. It is a constant battle with upper management to change. They pay everyone low salaries and expect so much more out of you.

Management plays favorites. They will not allow certain people to work from home while lying about the reasons to your face. The employees are snakes in the grass as well as the management. They will fire one person for a certain offense but ignore it if someone they like does the same thing. There aren't any benefits offered. No sick days, no personal days, no vacation time. You are asked to hold it when you have to go to the bathroom. They refuse to get you help on the platforms when you have too many chats but then blame you for failing chats. This is a horrible place to work.

I love working at Shift! They hire a lot of people fresh out of college and give them some experience (even if your major isn’t super relevant to marketing). The management culture is relaxed and always empathetic, team dynamic is equally so. If they like you, they will offer you additional projects outside of your normal day to day work to bolster your resume and promote fast. The only negative is the work for Consultants is really repetitive, and the pay is low. Raises do not come around often. 

Top Job Titles	Average Salary
Marketing consultant 123 salaries reported	$100,000 per year
Digital consultant 14 salaries reported	$46,500 per year
Sales consultant 15 salaries reported	$100,000 per year
Digital marketer 5 salaries reported	$45,800 per year
Program manager 6 salaries reported	$88,667 per year

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