associate manager

assistant manager

retail store manager

sales associate

co-manager

Shoe Sensation

Well, it starts off being an awesome job. Being promised alot of things during interviews that don't happen. You don't get trained, except to run register. Upper management truly doesn't care about you. They will sit and tell you one thing, then discuss everything about you they don't like to your team. You have a so called portal they expect you to find any policy your unsure of, but most policies they expect you to follow are nowhere to be found. Alot of it is truly pulled from mid air. Back to the no training, I really mean being taught their register and that's all. Having no training about policies, rules, what you can and cannot do. They will say what does the portal or policy say if you have a question. The portal never held all of the information, most times what you could find would be so vague you would be still wondering what to do. The lack of LP in the store is atrocious, you will be robbed by numerous people all for corporate say you need to be better about walking the floor. Stay on top of the people, you won't have that problem. Customer service them, some need to be customer services to the point of harrassment. But it is a problem because when you have two, may be three people to work an entire day IT IS IMPOSSIBLE TO STAY WITH EVERYONE IN THE STORE. Having no actual cameras, or deterant devices to help you stop thieves is unreal. It is like the company is just so worried about having warm bodies to keep the store opening. But a huge lack of security. If something messes up and you are wrong they don't back you. You will be pushed in front of a bus, so they cannot take any clap back from whatever mistake you make. You are not a human only a number, they can easily fill with another misguided soul. They usually run some sort of "sale' at any given point, you have goals in the store to meet. The goals were unobtainable most times because you have bare minimum coverage, the shoes needed to sell during the goal most of the time you didn't have or showed up a week late in the freight that barely makes it out of the back room; the actual sale was never really a sale, it's more like a  hey we have these shoes, come buy them at no real discount to you. Freight is the worst here, the work of 4 people was expected to be finished by two three people a day. I'm talking 40+ boxes of shoes needing prices, merchandised, and organized to fit on the tiny shelves of the store. Usually the freight is in the back until the very next time you expect freight, about a week or so because you don't have enough people to run the freight and the store at the same time. As store management, you are just a sales associate with a key that's it. You don't gain or achieve any management skills. You are a glorified sales associate. There is so much favoritism throughout corporate and store levels, certain people are given more hours or less if you're disliked. They say the sales are what your hours are based on, in actuality it's based on if you're liked or not by higher ups. Basically expect to work your butt off for this place, and to be treated like garbage.

I used this job as a 2nd job to help supplement my income. I had a great Manager, Assistant Manager, and Key holders. At 930 in Zanesville we were like a family. The District Manager? Not so much. Jason was our DM and he was awful. I think the entire 3+ years I worked there I saw him MAYBE once, and any time he came all he did was harp on all of us, and was extremely two faced. He basically tried to pin all of us against each other. 

The sales goals for the store, as well as personal goals for the employee were completely ridiculous and unattainable. I feel corporate had no idea what kind of business the mall in Zanesville did. They refused to come in and do a remodel that was desperately needed. My Managers worked 40-60 hours a week and were treated like dirt. They (Corporate/DM)  basically wanted us to follow customers around (read: Stalk) and upsell every single thing. I provided good customer service, and upsold items while they were trying on shoes, and at the register, but I was not going to follow a customer around the store while they shopped/browsed and try to push additional items on them. 

The discount was nice, the lack of hours was not. We worked hard to keep a clean smooth running store and tried to reach our goals and even helped each other out. I quit last summer when my store manager and assistant manager quit because the pressure was just too much, and everyone was miserable. If they hadn't quit, I would probably still be there. I miss the atmosphere and my old co workers and customers. I went into the store a few weeks ago and store is trashed and looks horrible. Nothing like the way we used to keep things up. 

Beware that it is feast or famine with hours, and corporate does not care about you, or your store, all they care about are unattainable sales goals and money.

Listen up if you are wanting to apply for PT Sales Associate! I'm going to tell you what they really mean for what the job description and key responsibilities say. First off when it says you are responsible for the SSI five steps they won't tell them to you. It tell you that its limited hours, it really is LIMITED hours. Expect to work no more than 4 hours a week, if you happen to be a VERY LUCKY person. Also they will NEVER call you to cover for someone so forget it. That being said, you will NOT meet your sales goal. And if you don't you will get a KPI report and after your third one you're fired. The sales tracking chart does not exist. The stockroom will not get organized very well and you never clean the bathrooms. You having nothing to do with shipping and receiving so ignore that. The manager picks her favorites. So if she likes you you will get a lot of hours and if she don't well be prepared to be in your own personal living nightmare. I only gave one star for an over all rating because zero stars isn't an option. I gave the job work/life balance 5 stars because you won't get any hours so you will have plenty of time for your personal life, trust me. I gabe compensation/benefits one star because sales associates don't receive anything other than the employee discount. I gave job security/advancement one star because you will either quit or lose your job or quit quicker than you got hired. Management got one star again because zero stars was not an option. The manager well, that is a whole other review. Job culture got 3 stars because it is easy. You will have only a few things to do then you will be bored the rest of your shift. So all in all horrible place to work. DON'T DO IT!

This was hands down the worst place I have ever worked in my life. Which was extremely disheartening after how much it was talked up to me during the interview process. The pay is nowhere near competitive with other companies this size. They absolutely could care less about the people that work here. Trying to keep the staff happy and creating a positive work environment for everyone is very difficult here. They record sound so they can spy on you randomly because the trust is never there. They don’t do their research before building a store in a horrible location with no foot traffic but have extremely high expectations for the 3 customers that came in the store that day. I started making one salary which was cut by $20k a year with 2 days notice and the reason was so I could make “more” money. The expectation for the sales associates is 4 hours a week or a MONTH and then randomly when they need them again, expect them to drop everything or not have a job. This place is a joke that claims to do so much good in the community, but all they do is try to squeeze customers out of more money so they can say they raised money for something. They do not match or add to the raised money. They also do NOT train you at all and write you up as you learn every mistake you’ve made because of something they told you to do. At the end of the day you can get your sketchers cheaper and not have the staff hassle you and try to squeeze every last penny you have by shopping elsewhere. Plus they carry a larger variety. 

Getting scheduled for four hours a week would be worth the 40% employee discount if you actually worked those four hours. I usually only worked an hour and a half of my shift because the store would be so slow that only the manager was needed to run it. This is ultimately what made me quit. It just wasn't worth the effort of getting ready for work to not even work the time I was scheduled. Stores only get so many hours and most of them go to the managers. The rest of the sales associates get what is left over and when you have 15 people you get almost no hours. 

Our manager. however, was very good about working with people's schedules and she was enjoyable to be around. I never really got to know my other coworkers because only two people would work at a time, one being the manager.

Working with customers was alright but most of the time they would turn you down when you asked if they needed help. This made it hard to reach your sales goals. Also, if you didn't reach your sales goal you got less hours... you see where I'm going here?

It was a brand new store so it was fun to be able to set it up and have the autonomy over it. But, the corporate lady had us set it up wrong so we ended up doing a complete store reset two weeks into being open.

I think when they hire for new stores they need to not hire as many people. Maybe they were expecting more people to weed themselves out but that was not the case.

What is the best part of working at the company?
The competitive pay, starts out at $15 or $16 and you can make up to about $33/hr once you get into a good routine.

What is the most stressful part about working at the company?
If you aren't very physically active it may be harsh on your body, I personally had some serious pain in my feet and legs some nights.

What is the work environment and culture like at the company?
It is very chill, you pretty much are on your own so it's good for people that like to work at their own pace and not really have to worry about other people that much. 

What is a typical day like for you at the company?
I worked 3rd shift 9:30p-6a, not a lot of people on that shift so you get to move around hardly without a worry about running into someone. First you get a cart and your hand held scanner then log in under your username and password, chose a store number to pick shoes for, the scanner tells you where to go and what you will need from each aisle and will even tell you if you're not in the right place and if you have the right box of shoes or not, once you've filled up your cart to your liking you can either go pack the shoes up and send them down the line or grab another cart and finish picking for the store you're on then pack them all up and send them down the line.

What is the best part of working at the company?
On a professional level there would have to be multiple good things however there was not one. On a personal level I did meet some very cool people at the store level as well as the merchandising and buying dept.

What is the most stressful part about working at the company?
Being told I was accountable for someone that was hired before me that could not count change and was not allowed to coach, discipline or terminate, but was accountable for any shortages on the drawer.

What is the work environment and culture like at the company?
Tense and during my time there was no culture whatsoeve.

What is a typical day like for you at the company?
Stress from beginning to end. You come in wondering if your crew was going to show up. The rest of the day was spent trying to fill shelves with with a third of the product needed then trying to explain to customers why we didn’t carry some of the top brands and then worry about getting reprimanded for not being able to sell inferior brands and being told they didn’t understand why we can’t sell the cheaper brands they cost less. Not everybody cares if it costs less.

I really enjoyed working here. The company was always giving stuff away through contest. Employees in our district were always winning trips and free stuff. 2 employees in my group won trips to Disney World (pretty cool for part time employees to win trips). The company gave away 4 Jeep leases in 2017 just for a monthly contest (who does that) one of those jeeps was won by a part time employee who was a College student. This company gives you the opportunity to work hard and be a great sales person; if that’s what you like it’s a great place. If working hard and being held accountable for job is not your thing you may want to go to Wal-Mart or somewhere else that you can just show up and collect a paycheck at the end of the week. I really wish they had locations in my new hometown. I learned a lot and I had a good opportunity to grow here. I remember my RVP telling me that every Area Director in his region was internally promoted. No matter what job is this is a FUN PLACE that I would recommend!

A typical day at Shoe Sensation in Yankton is fast-paced, with a mix of customer service, stocking shelves, and running the register. The workload can feel overwhelming during busy times, especially if the store is understaffed. I learned how to multitask, improve my customer service skills, and stay efficient under pressure, often figuring things out on my own due to limited training.

Management can be inconsistent, with communication and expectations sometimes unclear, which reflects what others have experienced. The workplace culture depends on the team—coworkers are usually friendly and helpful, but the environment can feel stressful when things get disorganized.

The hardest part of the job is keeping up with the pace while dealing with unpredictable scheduling and occasional lack of direction. The most enjoyable part is working with supportive coworkers and helping customers find the right products, which can be rewarding despite the challenges.

I worked for this company for 4 years. I had the opportunity to watch it decline. The issue with this company lies in corporate office. The only reason I worked here as long as I did was because I had a good experience at a store level. However, given the more recent "advancements" that has changed. Corporate does not care about their employees. Since the store was taken over by a new CEO, employee benefits have declined or have been taken away. Employees have been forced to work during extreme winter store conditions, such as code red when legally no one is allowed to be on the road. Employees were forced to work during the coronavirus pandemic. Corporate does not listen to employee feedback and refuses to give raises even to their most dedicated workers. Store managers are over worked while sales associates struggle to get more hours. Soon, employees will no longer have any say in their schedule, a computer will "generate" schedules for them. The company wasted money on software instead of investing in their employees. They've taken steps to micromanage stores instead of support them. My recommendation: get a job somewhere else.

Top Job Titles	Average Salary
Associate manager 292 salaries reported	$14.20 per hour
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Sales associate 47 salaries reported	$12.57 per hour
Co-manager 35 salaries reported	$19.40 per hour

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