installer

graphic designer

account manager

production

customer service representative

Signarama

A typical day at Signarama begins with a production meeting.  We break down current work-in-progress and also focus on evolving production and closing-job status.  From 10a-3p, fieldwork consists of PR calls or gaining exposure in the area.  In the field, an introduction, outline of products and services, and exchange of business cards is routine.

The knowledge of the sign industry is extraordinary.  With a multitude of substrates, vinyls, and digital products, there is a service or product available for any sort of need.  I have since gained experience in using a plot-cutter and large format printer.  I study and keep updated on substrates, vinyls, and evolving digital products.

Management consists of the franchisee owner and graphic design/production manager.  Although the franchisee is very busy, the production manager and I hold our own and continue production while the owner is in the field.

My co-worker was also in my graduating class at International Business College.  We work well together and constantly communicate to remain current on production and WIP.  The franchisee owner is extremely knowledgeable when it comes to construction, placement, building inspections, permits, etc.  The sign industry fits with his past experience as a contractor for hospitals (30 years).

The constant juggle of communication with clients, old and new, became a daunting task.   Job priority changes on a daily basis which makes it challenging to keep  responses and follow-ups in line.  Some days I would be pulled out of the field in order to assist in an installation.  I may lose an entire day because of this.  

I enjoy satisfying customer needs in a timely manner and watching their business come to life.  Installations and production were very hands-on and beneficial to experience.  I would say that I enjoyed participating in producing and installing a quality job for clients more than selling the job.

Owner/operator-manager; I covered all areas of the sign industry except the actually computer design, unless it was a simple type set. I held the production meeting at the beginning of the day to schedule what would be done to get the customers their orders on time. Inventory control so that would not be a problem, call customers to update their orders, or answer emails. Also made sales helping customer realize what would best suit their needs within their budget. I participated in networking, and a little outside sales, while training the sales staff. I hired and trained the staff to help me complete all my customer service goals. Also did my own accounting. Handle any and all issues that would arise.

The hardest part of my position was if we overbooked our designer and could not get the products out in time. I felt for the most part that if you kept in contact with your customers they would understand. At the same time I did not like to slack in customer service.

The most enjoyable part of my position was delivering the perfect product to our customers. The whole team was happy for the great results of their responsibilities.

Pretty awful place to work. You will be made to feel disposable and then gaslit into working harder for insultingly low pay. The owners/managers do not know anything about any of the equipment used in sign production, so if you are sick or need a day off, they will try to guilt trip you into coming in because they cannot operate without your labor. Moreover, they do not offer raises, but absurd sales incentives (which designers, installers, and production workers cannot effect) so when you don't get an annual raise, they will imply you didn't work hard enough. 

The absolute worst thing about working here though is the attitude. If you present any idea of how you could be more efficient, cut down errors, communicate better, etc, your idea will be shot down immediately. Not because of its merit, but because the owners cannot tolerate any idea that isn't their own. This happens until most people stop offering ideas, but low and behold, 1 month later they will announce that they are making a change that you described, only this time it was their idea. It is a demeaning place to work, run by detached incompetents who just wanted to own a business but without doing any work. Don't work here.

A great starting position for any graphic designer going into the business.
A typical day involves reviewing priorities, sending designs to print, and working with production workers to help them understand each job. Creating designs for clients and emailing them to customers. Responding to emails and making changes on request.
The management is very understanding and genuinely good people, although can get stressed at times, and even panicky.
The coworkers change every couple of years, but for the most part are very easy to get along with.
The most difficult part of the job is working with the customer service person and management to fully understand each job, i.e. which materials to print on, if we need to order materials, if they know anything special about the job... etc.
The most enjoyable part is creating effective designs, and seeing the customer be thrilled with my designs and Sign-A-Rama's production capabilities. It's a good feeling to know you make a difference in so many lives. Helping businesses advertise helps them out and it's great to hear when that happens too.

Very cliquey job culture/environment. What's worse, is management thinks the best way to get their point across, is by  yelling and berating the people who work so hard for them. 
I was hired for Inside Sales and didn't even get to work the position I was hired for. They stuck me in production and my coworkers were incredibly passive aggressive to me, for no valid reason other than one coworker being upset because I got hired instead of their friend. They let me go after two days because I was one minute late on the second day, even though some of management showed up in 5-10 minutes later. Another red flag is they hire you through a temp agency so they can easily discard you if you don't fit in. Everyone is underpaid and overworked. They couldn't even let me go in person, or even talk to me about their concerns. Instead, I received a text from the temp agency terminating my employment 15 minutes after my shift had ended. Garbage company. Avoid if you want to work a job that you actually like and want to make more than minimum wage, and value your sanity.

I worked at a privately owned Signarama in which I was exposed to a very toxic work environment. No one would take responsibility for their actions and were all very quick to place blame on other coworkers in fear of how management would react. Management was the main cause of the toxicity. There was constant fighting and literal screaming between coworkers and management even in front of customers which was shockingly unprofessional. When the pandemic started we were allowed to work from home for only a week and then threatened by management to return to an unsafe, unprepared work environment or else we would lose our jobs. I don’t understand how there isn’t corporate quality control as this is a branch that represents their entire brand for this particular county. Im incredibly appalled with how this particular Signarama handled “helping” its employees during the pandemic and how they treated their staff in general. 

Sign-A-Rama Carmel is a great place to work. The people here are fun and easy to work with. The work environment is laid back and independent. I enjoy working here because I am provided with the tools to manage my own projects and clients. Sign-A-Rama also has a great sense of teamwork for finishing projects. Once something needs to be completed it is finished in a correct and timely manner. They are also very flexible with your out of work schedule. I had received full support while attending classes for my bachelor degree, along with abrupt emergencies and appointments. Another great characteristic of this job is the owners like to involve the employees in all processes of the organization. I have gained experience in Management, project management, sales, vendor relations, technical production process, and software operations.

I worked for a Sign A Rama franchisee over 10 years ago for roughly 2 years. I was the very first employee hired and I was the last one to lock the door when he went under. Sign A Rama gave the franchisee zero support and in under 24 months I built that store into the regions 6th highest grossing store. When they approached me to go back in and reopen the store as a new franchise (employees were supposed to get a $125,000 discount franchise fee) they told me I would have to pay a new regular fee of $150000.00 as if I were starting from scratch. 11 years later I have built a rather successful privately held sign company where I didn't have to spend $150000.00 and 6% royalties each month just to use a name. I also see that they have taken their logo from something decent and dumbed it down to something quite unimpressive and generic 

Signarama Lynnwood Franchise: Salary is not a living wage. They have no idea what they are doing. They're a dying business. Their expectations are Way too High for what they're paying. It felt like all the weight of the company was on you. They expect your life to be all for the company, so if you have to go to the doctors or if you get sick then you don't get paid sick and they will harass you about all "the work" you missed out on. I was sent to the hospital after coming into work the last couple of days and I get an email reminding me of my total commitment to the company.

Developing and implementing successful business plans to meet or exceed our customer's expectations was extremely rewarding.  Trying new and innovative ideas was exciting.  Continuing those that worked and removing or improving others gave a true sense of satisfaction.  Developing new products or introducing products to new markets was our specialty.  Anticipating and adapting to the changing marketplace was top priority in our marketing strategy.  Project and production management came easy with my previous skills.  Customers regularly recognized our capabilities and ability to deliver.  This brief summary of our philosophy was key to our significant growth.  Attention to detail and exceeding customer needs and desires yielded financial satisfaction.

Top Job Titles	Average Salary
Installer 32 salaries reported	$21.86 per hour
Graphic designer 20 salaries reported	$18.69 per hour
Account manager 1 salary reported	$16.50 per hour
Production 1 salary reported	$15.00 per hour
Customer service representative 4 salaries reported	$16.75 per hour

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