team member

restaurant manager

line cook

prep cook

host/hostess

Skyport Hospitality

I had given up on working in management after a horrible experience with a local restaurant group. a friend who had worked with me moved over to Skyport and needing a quick job I came over with him as a bartender, thinking I would work at the airport for a little bit before finding a real job someplace. I  never thought I would be in management or a GM again. After orientation, I realized that I wanted to stay as a bartender with Skyport rather than keep looking for something else, and after a month of working here, I realized I wanted to be in management again. I started bartending at the beginning of August, I started floor managing beginning of October, I was Bar Manager by January and this month (September) I am going to be the GM of a new concept they are opening. They are very proactive in helping get people to the place they want to be in their careers, recognizing the talents people have and helping them put them to good use. I had an entire diffrent path I thought I was going to take my life in, I had even paid for an expensive class to help me get a new and better job, but this company helped me find my place again. I am very grateful.

Denver International Airport, CO
Skyport loves to talk about culture, but the reality doesn’t match the slogan.

Leadership changes direction weekly, communication is chaotic, and accountability only applies to the people without titles. If you speak up, you’re labeled “negative.” If you stay quiet, you’re invisible.

Management often plays favorites, creating a divide between front- and back-of-house teams. Decisions are made behind closed doors, schedules get changed without notice, and consistency is nonexistent. You’ll do the work of three people while being told to “smile more.”

The only reason to work here is the paycheck — and even that’s hit or miss depending on labor cuts and flight traffic. The airport setting adds constant stress, but leadership seems detached from what the floor actually feels like. High turnover isn’t a mystery here; it’s the symptom of a company that confuses pressure with performance.

Food structures are unrealistic and made to be unachievable, however senior leadership somehow manages the bonus every quarter. 

At first it was great working there then once I had been there for two years I noticed things went down hill management would sit in the office all day not helping employees with any task at all and even when we’re short handed more got piled up on those of us that had been there longer and then new hr people got hired which made it difficult keeping the job which led to a huge increase and percentage of turnover rate it didn’t matter anymore if your a hard worker or always showed up on time and barely called out I got Fired for a email policy I was trying to fallow but because I got new phone I was still trying to figure out functions on my phone when I tried to apply or unemployment after the canned me unemployment responded back that they felt as though the reason for my termination wasn’t valid enough for them to actually fire me that’s when I sent a message to my boss which then read but completely ignored and did not respond back honestly the people were all great to work with until the new Hr took over then people started get fired unreasonably the company can do better but I wouldn’t ever step foot in there until things got a lot better

I enjoyed most everything about my job except for management. Although there were a few lower managers who were absolute stars, the bosses for the BNA branch for Skyport Hospitality are absolutely horrid and openly rude to lower staff, and both of the head managers that were in charge during my time there had no idea how to manage people properly, were rarely on the floor, and were dismissive and disrespectful to staff and occasionally customers when they were present. Its a lovely place to eat, and there are good people there currently, but I wouldn't recommend pursuing a career there unless a serious restructuring happens soon.

What is the best part of working at the company?
They are very down to earth. I feel like I've got to meet every important person in the community at least once, including the COO.

What is the most stressful part about working at the company?
The ups and downs of airport life.

What is the work environment and culture like at the company?
Inclusive and tight-knit. It's a fast pace environment but we still have time to get to know each other.

What is a typical day like for you at the company?
The day starts with checking in with the leaving shift lead. The rest of the shift usually includes completing projects, organizing the store, and keep up with customer demands.

This company is becoming one of the worst in the airport to work for. The benefits are horrible. You pay $120 for three months of parking, 10% employee discount (it was 50% for drinks and snacks) and a meal card only for certain places. The meal card isn’t a bad idea overall but, a lot of places take your full 30 minute lunch break to get your food to you. Management is terrible and gossip about everyone. All the main managers leave by 3:00 so the night shift is left to fend for themselves. They don’t listen to availability and they are not willing to work with anyone to fix issues. 

Working for First Meridian Services was tolerable for a few weeks. The hours of commuting to and from the airport made it hard to be motivated to go to work. I don’t think you could pay me enough to deal with the way some of the customers have treated me. My management team did well most of the time. I ultimately left due to a health emergency. The benefits are good, and the team is diverse. I didn’t feel out of place despite not being a “typical” looking person.  

Hours were cut to  3 days a week, there were a bunch of teens that weren't trained properly,  small seating areas, NOTHING ABOUT IT SAYS TITANS PRESS BOX  & ONE DAY ID BE ON THE SCHEDULE FOR 5AM-1PM AND THEN THE NEXT IM SCHEDULED  1PM TO 8PM JUST LIKE A TEENS FIRST JOB 
.IF U NEED BENEFITS, LIKE TO STAY BUSY, AND ARE A PARENT THEN THIS JOB WILL MAKE U MISERABLE!!

What is the best part of working at the company?
The management and overall company is one of the best loving companies that I have ever worked for! I miss skyport!

What is the most stressful part about working at the company?
Absolutely nothing!This is one of the best companies to work for

What is the work environment and culture like at the company?
Awesome . They make you feel like family 

What is a typical day like for you at the company?
Flawless and easy makes your shift go by smooth and quick

As of a couple months into my employment,

The work is simple and straightforward.

Good mix of colleagues

Management genuinely does their best to be there for everyone and the company itself seems to care about its people

If you're in college like me and have experience within this industry, this is a solid position to work whilst taking classes. 

Top Job Titles	Average Salary
Team member 17 salaries reported	$20.17 per hour
Restaurant manager 34 salaries reported	$66,103 per year
Line cook 32 salaries reported	$21.83 per hour
Prep cook 7 salaries reported	$21.43 per hour
Host/hostess 8 salaries reported	$12.50 per hour

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