software engineer

customer success manager

product owner

project manager

customer service representative

Skyward

Employees like to spread rumors, and try to get others in trouble to make themselves look better.  Co-Workers like to talk about others in hopes that it will cause that employee to quit.
Training is very long, and most of the time, your just sitting there with nothing to do.
If you like to have people trying to back stab you, and sitting on your butt watching the time barely move, then you will like it here.
Management likes to talk to other employees, and spread rumors as well.  There is no common sense within this organization.  If you need management help, be prepared to get confused.  Managers do not know anything about the software, and are always complaining that employees do not work fast enough or know the correct information.
Basically, working for Skyward is a joke.  More people quit due to the working environment of being in High School.  Rumors being spread that are untrue along with Management being clueless.

Skyward is a unique, home grown company that takes pride in its product, mission, and employees. Skyward really puts it's employees first by promoting collaboration, offering bonus pay and competitive salaries, paid time off, and flexible work schedules. Working for Skyward is also rewarding. We create, promote, and sell software for students and school administration as well as for government municipalities. Knowing that our jobs directly help school districts and cities function more efficiently is very rewarding. Across the company, employees are incredibly kind and helpful. Skyward is a very upbeat and positive place to work. All of these factors truly make coming to work each morning worthwhile.

Skyward is a great place to work and for those who have disliked and negatively rated their position, I encourage them to try a different position/department.  Just because you didn't find your niche the first time around doesn't mean it doesn't exist within Skyward.  It's also important to be realistic about your own expectations - don't care for much travel...then it's probably not a good idea to take on a position where travel is at the top of the job duties.

No employer is perfect and unfortunately no employer is immune to immature/unprofessional employees.  While some of the benefits could be better (including pay in some departments/positions), Skyward is 100% the best working environment I have ever been in and strongly recommend them as employer to anyone.

I worked at Skyward for 3 years in two different departments. The people are generally very nice and the pay is good. However, the training is terrible and the managers are just employees that get paid more. Once you go through the training you are left on an island to figure out things for yourself and encouraged not to bother managers.  Morale for many is low and complaints during breaks is common. Many stay because the pay is good and its hard to find good pay in this area. Most start out with enthusiasm and high hopes for advancements, but that dream is shattered when you realize how awful it really is. Skyward is always hiring and there is a good reason....because people are always leaving.

This job wasnt at all what I thought it'd be. If you are hired for the business consulting, be prepared that you will be working with accounting non stop. I had been informed that they specifically leave that out so they do not scare prospective candidates away. I had been informed in the interview that consulting would not be a call center. It is 100% a call center. The expectations are unreal at times. Youre expected to train and trouble shoot the software. I was thoroughly dissapointed. Might be the right position for some, but definitely wasn't for me. 

This was my first job post graduation. I would encourage other graduates to look elsewhere if they have other options. What initially attracted me about the job was the ability to help school districts and grow my own career. Unfortunately, I had my hands tied at every corner and was given no discretion to help the schools. Additionally, there's little room for growth in customer service as they hire managers from outside.

Expect daily meetings, managers listening in on your calls, little downtime, criticized for taking time off for emergencies, high coworker turnover. Avoid at all costs.

This is a fun but fast-paced working environment. They have made great strides in the culture in the last 5 years and it is a company that I will be sticking with. You do need to be motivated and coachable to succeed here, and in turn, the management will do everything they can to help you get promoted to the next professional level. I like that we are helping schools, teachers, students, etc. I can feel good about my work, as it is not increasing the stock price of a large bank or insurance company, it's helping schools. 

A typical day at work would be 9-10 hours of conference calls throughout the day fixing software problems or training. If out of the office, then working new customers and training them the product. Management is always pushing me to develop to the maximum level. Co-workers are for the most part very nice to work with and always willing to help. The hardest part of the job is trying to maintain a very efficient service call quota daily. The most enjoyable part of the job would be the travel.

Skyward Is K-12 software itself is a nice company with good people. The customer success department is a glorified call center when you're not taking calls you have to lead trainings, these can be stressful but if you like presenting this jobs for you. There is a lot of nepotism in management roles. They value time at the company over intelligence in their employees. They act like most software companies in that they burn out smart young people while paying them less then they deserve. The training however is very good but the overall amount of information is overwhelming. 
  

What is the best part of working at the company?
Nothing bad leadership, bad management and bad equipment 

What is the most stressful part about working at the company?
Everyone no being on the same team 

What is the work environment and culture like at the company?
Horrible  depressing and disgusting 


What is a typical day like for you at the company?
Overworked underpaid and undervalued

Top Job Titles	Average Salary
Software engineer 3 salaries reported	$81,100 per year
Customer success manager 3 salaries reported	$53,167 per year
Product owner 3 salaries reported	$49,700 per year
Project manager 4 salaries reported	$46,750 per year
Customer service representative 3 salaries reported	$49,667 per year

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