senior sales engineer

technical account manager

outside sales representative

operator

cost analyst

Smc Corporation Of America

A typical day at work was pretty nonchalant, make sure your work is completed and you can go home at 5, although they expect you to work more hours just to get their money's worth out of you.  Of course if it was during Budget Season then, I would have to work 12+ hour days.  And we never got overtime or any special benefits for that.  I definitely learned a lot, more advanced excel skills, experience with VBA, different ERP systems, and the budgeting process. 

Management is kind of a joke at this company.  They don't really follow any guidelines and just kind of do their own thing.  A lot of power struggles between the departments and They will probably end up getting replaced by the parent company in Japan because they have been working on a new ERP system for almost 5 years now and it still hasn't come together yet.  The co-workers though were great.  Some of the most fun people to work with.  I will definitely miss them as I look for a new career.

The hardest part of the job was definitely budget season.  It was a mess trying to convert manual processes into a new budget software while at the same time complete the budget by the given deadline.  Not to mention taking over +500 employees expenses reports that needed to be audited every week at the same time.  I have the Financial Supervisor to thank for that hot mess.  She may come across as a nice person who cares about you but turn your back on her for a minute and she will drop you under the biggest bus she can find.

Constantly changing company; large gap between 10+ year employees and <3 year employees; sever issue with nepotism and favortism, inconsistent with administrating company policies; customer service department and all hourly positions have very high employee turn over; large disconnect between upper management (ie Senior VP and a handful of directors) and middle management (and other employees); company has settled several wrongful termination cases in the last few years; parent company in Japan seems to have no idea what is going on due to being distracted by macro-level issues with new ERP implementation, steady sales growth, and because the senior VP screens all complaints from the rest of the organization so they never reach her superiors; job culture is typically positive, as advertised, with exception of few areas that are designed to fail; company can't seem to get out of its own way and creates its own problems with consistently poor decisions; incredibly well engineered and high demand product in niche market creates a stable base that masks serious underlining issues; the work is generally rewarding if you can stay out of the way and off the radar of a handful of "influential" managers and directors; company advertises promotion and lateral moves, however there are very few successful examples

I enjoy the work I do on a daily basis. It's busy and I enjoy what I do. Being a team player with my co-workers, getting our orders out on time is a challenge I also enjoy.

Morale at this company is poor. The workers at SMC in Noblesville (on the edge of Fishers) are paid under the national average for their job titles, when the Noblesville and Fishers areas cost of living is higher than the national average. Many employees have left the company to work at Amazon, who pays $15 starting pay, where it may take years to reach that pay grade at SMC when they give !% and 2% pay raises per year.

The points system used for time off is unforgiving when a serious illness strikes. Anyone who gets cancer or anything that causes much time off due to treatment or surgery, cannot keep their points under 10, which causes them to be terminated.  This also effects morale. The plant closes during Christmas week, however, employees are forced to use time off without pay, or use vacation time which some do not have because they used it for doctor appointments or sick days, since this company does not technically have "sick days". And you do not want to accrue points for calling out when sick. You have to schedule being sick, having a sick baby, or a sick parent.

A typical day includes visiting Tier sources to support product during tool design and tool build. I then head to the office to sign off on designs or research technical questions from my visits. I also review stock levels to ensure that I have the necessary product available to ship within contract terms.
I have learned how the body shop and general assembly areas of a build facility operate. SMC has a wide variaty of products that we sell into these sections. I support my product at the plants from installation to regular production.
My management gives me the freedom to support my customer as I see fit. This includes managing stock levels, travelling to customer locations, and overseeing support staff responsible for customer locations.
The hardest part of the job is gathering gathering sales forecasting data. My customer has multiple suppliers for tooling. Each supplier has different product needs. These variations can impact what I bring in and the quantity.
The best part is the interaction with so many different people. I deal with six design and build sources for a program in addition to the direct customer. They know me and trust the suggestions I make.

The company is a global company that is responsible for thousands of employees.  This company believes in continuing improvement,problems solving cross training,marketing and investments.  I have matured as a employee and expectations for marketing increase each year.  I chose to stay with this company because of career advancement, insurance benefits and profit sharing opportunities.   I was taught to systematically work through my assemblies and the importance of saving time and finding new ways to work.  I also was taught how to take inventory the importance of using the correct tools and to never be afraid to ask questions.  I think one of the most important skills is proper planning and organizing job orders so that more product is delivered to the customers correctly and on time.  My experience with this company has transferred in other opportunities as well.  I believe that my skills will lead me to greater opportunities and that I will an asset to the next company.  I'm thankful for this company and the experience that I received.

What is the best part of working at the company?
Having a company car

What is the most stressful part about working at the company?
I was hired as a technical product specialist.  My job was to support sales staff with technical support.  Or region was poorly staffed and it appeared to the cooperate office that I wasn't on the road working with customers.  

What is the work environment and culture like at the company?
My experience was with the company at the regional level.  While sharing my frustration with the few sales staff we had utilizing my technical skills the only response I received from my managers was to  "Be More Proactive"

What is a typical day like for you at the company?
I spent the bulk of my time studying technical documentation, and taking SMC online courses.  I really enjoyed giving technical presentations to customers engineering and technical staff.

You'll be pulled into an 18-month contract after being hired and going through the academy. Don't trust the upper management and what they say. 

Cover your own tracks. Work hard and build a credibility system with yourself, so that when you move on you have great references.

The most enjoyable part of the job is the flexibility. The worst part of the job is compensation. Don't expect a bonus, even if you worked hard. There are too many holes in their bonus systems that are in place to diminish your bonus. They don't sell anything unless you acquire a direct account. They sell through distributors, so you will rarely see and feel the accomplishment of selling something if it is sold.

THIS IS NOT A REAL SALES JOB.

This applies to every location.

A typical day at work was:
Easy fast paced and enjoyable,barely stressful
I learned how to operate machines,use a scale,label and package product properly
The management was great..

My co workers were Easy going,friendly and professional 

the hardest part of the job was trying to stay awake if I was stationed at a slow machine...and trying to pick up more shifts..

the most enjoyable part of my job was
I got to run around and operate 5+ machines at one time(which was easy)
,20 min break every 2 hours,
i really enjoyed the atmosphere and the people i worked with...
we were team players,always helped each other,and everyone gave each other respect,if i didn't understand how to do a certain task or had an issue with something the supervisors never hesitated to help

Excellent component manufacturer with  extensive product line and large global market share and broad market recognition in virtually all vertical markets except perhaps government and military contractors.

Long term field employees tolerate negative management culture imposed by unqualified top executives lacking vision; high turnover among short term employees, especially entry level academy associates, college graduates which join at compensation levels well below market, apparently due to lack of better opportunities, then generally depart when better opportunities arise;

Providing direct administrative support to upper management and subordinates. Working for a Japenese company proved to be a life long learning experience that has a lasting positive affect on my career. Learning the Japanese culture provided for a different perspective on management and providing tools to the employee. The style of management ALWAYS included the lay persons, those working in the trenches, verses the American way is to normally include management and then dispurse without consulting the lay person, This alone proved to see why the environment and culture with subordinate and management worked

Top Job Titles	Average Salary
Senior sales engineer 14 salaries reported	$72,500 per year
Technical account manager 1 salary reported	$120,000 per year
Outside sales representative 1 salary reported	$65,335 per year
Operator 1 salary reported	$33,000 per year
Cost analyst 1 salary reported	$60,000 per year

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