crew member

restaurant staff

kitchen team member

restaurant general manager

assistant manager

Smithfield Chicken-N-Bar-B-Q

This place is basically a fancy 60's diner. A real mix of restaurant style quality and fast food style service. 

    It has a diner vibe, well it actually has a diner table where you can sit down with other people down the row. It has tables, booths, and outside seating. This restaurant has a great 60's theme with its hospitality, restaurant environment, and non stop 60's music.
    You go up to the cashier order your food and sit down. A waitress comes out with your food and are checking up with you throughout the visit. They're suppose to always ask you if you need anything.
   They have BBQ chicken and Fried chicken, the Fried chicken is on point. That BBQ chicken is marinated in the vinegar-based house sauce, which makes it so tender. They have it at all the tables. They also have hush puppies, fresh pork skins, and Brunswick stew. 

 I worked here and we are told to open the doors for people when they leave. This place is BIG on hospitality. We never had a full staff so I was always serving and busing 10+ tables at once alone, with a partner, or barely with more than two people. 
    People left tips, sometimes after I split it with my partner We'd both get 10$. It was cool I only had to share with one person rather than 6 other people but I think they've changed this policy since. 
    It was so crazy working here. I had to make sure I maintained the restaurant, customers, and orders all at the same time. I don't even know how I managed to maintain it all.
      
 All I have left to say is this place is truly a restaurant to you and a fast food place to us.

A normal day generally consists of families coming in at all types of hours to come in hungry ordering food and leaving out happy and full. The Job consists of being on your feet all day which you will have at least two positions. 

 I was a cashier, which normally greets all customers happy and friendly. I explain what types of meals are, what comes with the meal, if they want to switch anything and finally place the order. When shifts are to change in the afternoon, I'm normally then carrying food out as the waitress, that also involves cleaning the tables. 

 I really enjoyed the job especially on Saturdays when the car shows were taken place right in our parking lots. I learned to speak up and be alert because it's packed inside the restaurant and out, so you have to literally scream over people to call their names and then find them when they respond. 

The hardest part about the job would be leaving at the end of the day or taking breaks. I was already working with a flow that when they come and stop me I'm literally begging them to let me have last break because I never want to stop. But their breaks were wonderful as well, an hour to eat and rest your feet. 

Over all my experience there with managers and my fellow co-workers has me wishing that for the rest of my life at any job I invest my the future; they will be as friendly, they will be able to take time to teach as well as learn, and finally coexist as a family.

When I first started with this company, it was great with many selling perks to the position. Upon getting in there, the hours were from 8am to sometimes 10pm 6 days a week due to staffing issues. Okay, whatever. 
The work is not hard, if you have someone who explains procedures, they (shift leads-black shirts) tell you what to do, give you a recipe book and leave you to figure out the mixing machine by yourself…. luckily people in back showed and explained. 
District manager was cool at first but as time rolled on, I noticed he was rude and condescending with the whole crew and worse on stores upper management. They all hated him and I see why. 
Team moral was better when he was not at our store and got called away. 
Pay was good, but compared to time away from home, hours worked and pay, it broke down to roughly $11 an hour and so not worth the hour drive to and from work each day. 
Further, because of staffing issues, I was sent to several stores in the region, one 28 miles away, one way and was never reimbursed on my mileage. 
Overall, if you want to be treated like a work horse, have no home life, and enjoy getting brow beat for little to no pay, this is the company to work for! 
I won’t even mention the store managers who sexually harassed their female employees….

on a typical day at work, I took orders, served customers, and had to deal with disrespectful customers, and even coworkers. In order to do that I had to remain calm, and just smile and allow a manager handle the situation the best way possible. I learned how to move very quickly while still getting things finished, and finished correctly. My coworkers essentially made my work days fly by, I got along well with all of my coworkers, by talking with them and still managing to get my tasks finished. The hardest part of my job would have to be when a customer approaches the front counter and beginning to cuss and carry on about a meal, and telling me how I made the mistake, and instead of saying anything back i would smile and tell them that i was sorry that they did not enjoy their meal and experience but if I could get a manager and they could talk to him/her about their experience to see if we as a team could make their next one a better one. The most enjoyable part of being a team member, would be watching customers come day after day, mostly to eat but sometimes just to tell you that you are doing a good job, and not receiving money tips was okay, because the people that visited the restaurant always had good things to say about the staff and the environment.

Just about every day is completely chaotic. 2 people in the back are doing the work of 3-4 people because labor is always too high. Pay was 13-15 for the people I talked to.

Promotions are few and far to come by. They just dangle it above your head to get you to work harder without compensation. I was told for at least 4 months I was going to be promoted but never did.

The workplace culture is fine. I had some good coworkers and they were some great people but upper management ruined the mood every time they came by.

Hardest part about the job is the unrelenting, constant stress combined with long hours. Working 10 hrs no break or lunch isn't the end of the world but it gets old quick when your stress levels are to the max and its an every day thing. I looked forward to 12 hr shifts because it would at least guarantee a lunch.

My advice: if you decide to work here either stay up front at the registers/drive thru, or try to work morning shift prepping in the kitchen. Registers and drive thru isn't too bad because the store isn't super busy like a normal fast food place. Morning prep is nice because it's quiet and there's only about 4 people in the store. If you're efficient you can kind of take your time for the first 2 hours.

If you love being told you're not good enough, talked to like a dog from upper management, not seeing your family, working to the bone due to labor costs and improper scheduling, drama, no room for advancement unless you are friends with the director of operations then this place is for you! You will probably never get a raise. You will train your bosses but will never be offered a higher position. You can work there for years and watch outsiders come in over you, oh yeah, you will have to train them too! If you love constant negative feedback instead of positive reinforcement then this is the place for you. You will be micromanaged by the lazy operations managers who do absolutely nothing but watch cameras and send nasty emails. You have concerns? Save them. This place is all about the money they make! As an employee, and especially as a member of management you are absolutely disregarded and treated like scum. Don't come in as an hourly if you have a family to support and if management is what you are looking for, don't have a family at all. I can go on but you catch the drift. OH, THIS IS CORPORATE SIDE NOT FRANCHISE SIDE! Work for franchise if you need a job with this company.

I learned many valuable things there, it was my very first job and I am grateful I was able to work there. I met many people, made friends, and it helped me gain experience in life. Throughout high-school they were always more than happy to work with me in regards to my school schedule and were very caring encouraging. Once I began college I started closing almost every night and this often conflicted with my school schedule wether it be due dates and times, extracurricular, or required events which ultimately led to my departure from the company. Employees are very fun and outgoing, Managers on the other hand can be very disrespectful and ill-mannered. My favorite part of that day was the entire day itself because I loved my job and tried to maintain a positive attitude about everything. The hardest part was the occasional bad attitude given by a manager or customer by that can be seen in almost every place of employment.

Love working with the Management at SCNB. They are supportive of school activities and church functions. They have helped me out with situations when that have came up that might would of affected my work. A typical day at work could best be described as a fast-paced life style with a few twist. I've learned that team work is the key success in any situation. Co- Workers come and go as their lives change and evolve. The hardest part of the job is making sure that you have plenty of food to make it through a Dinner rush and to only call for what you need so that you're not wasting food and money. I enjoy the management most of all here because that are always trying to get employees pumped and excited for the next challenge. They will try to relate to you so that there can be a small bond and connection between supervisors and employees.

Managers do not care about you only themselves. I have 4 managers and not one can take personal responsibility for making a mistake it has to be a red shirts fault. I had one manager i looked up to and idolized and aimed to be like and did the best I could out of everybody there but they dont like seeing people succeed they just like using you like a pawn. Out of the 4 managers i have 2 act like kids and fool around like kids do. 2 of my bosses are even dating and there is a strict rule against that there "supposedly" and after nearly a year i ask if it would be possible for me to aim for a higher position with the company and every single manager I questioned how i could better myself within the company laughed at me not even a chuckle I mean fully bursted out in laughter.  And said for you that wouldnt be possible youd never make it there. 

A typical day started with, not knowing where you would be working for the day. Positions sometimes changed seven or eight times before it was settled and that process could take an hour, and usually was changed by an assistant manager, going above the store manager because they didn't like where they where. Depending on where position you were in, you could either have to many people there making you inefficient because not everyone has a job and there are to many people trying to figure out what to do; or on the other end, you have no help at all and it is during a rush, meaning some things get messed up, and that comes back on whoever was working the position, regardless. The turn over rate is really high, the quality has dropped like a rock. Its not worth it.

Top Job Titles	Average Salary
Crew member 7 salaries reported	$13.29 per hour
Restaurant staff 47 salaries reported	$13.00 per hour
Kitchen team member 9 salaries reported	$11.50 per hour
Restaurant general manager 6 salaries reported	$60,833 per year
Assistant manager 1 salary reported	$14.00 per hour

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