inside sales representative

account manager

account executive

sales

intern

SolarWinds

With SolarWinds - it is a love/hate relationship. The company has such promise, but is missing fundamental core values. Lacking those core values causes poor decision causing people to sacrifice integrity and trust. 
It's really unfortunate that there is such a yes culture at the top. It does the company no good because people make fear based decisions and focus decisions on what looks right rather than what is best for the business. 

There is no work-life balance. The more you give, the 
more they take and with very little thanks. It is a good place to cut your teeth and get some real hands-on experience. It should not be viewed as a place where you will grow, so know that going in and have an exit strategy in place. 

There are no career paths and very limited opportunities for advancement. Those rare opportunities are not awarded to those most fit for the job, they are awarded on whether or not you are friends with the right people. If you are looking for advancement, ask and ask and ask some more on what the path is. They will tell you there is a path, so ask that they define it. 

Advice - get in, get out and move on. Or just don't get in if you have a strong moral code. Ask your recruiter what the attrition rate (for NON sales employees) is and compare it to other companies.

SolarWinds is ever changing. Every year there is a new strategy and the entire company tries to align itself. With so many shifts, it can be hard to follow through. Often, new strategies are rolled out company wide without any explanation around why we're moving away from the previous strategy. These radical shifts in strategy keep things interesting, although most employees doubt that management actually knows what they are doing.

SolarWinds recently went private and it will be interesting to see where the company goes from here. Most of the company is hoping for big changes. Status quo is not great.

Note that, like many bigger companies, the SolarWinds culture varies a lot by department. I can only speak for the product/engineering group.

The best part about working with SolarWinds is working on products that help IT professionals do their job. The customers are generally friendly and like SolarWinds products. Unlike so many enterprise software companies, SolarWinds ships products that customers actually use. That makes me feel like the work that I do has real purpose.

If you have initiative, there's plenty of opportunity. I liked my co-workers in the product/engineering group and they made work fun. I was always afraid of marketing for the usual reasons (politics, no ability to discern facts from fiction). 

The CEO is a devout Christian and is going to let you know about it. I also feel fairly sure he has no idea why the products are successful and he couldn't give a simple demo if asked. He can read a balance sheet really well, though. That's the leadership you can expect - no real product or customer knowledge, expert in the numbers. Not only do I find that personally uninspiring, I don't think you can effectively lead a product company without good product knowledge.

I learned a great deal here by finding great mentors. It was a good company to grow my career at for several years. I've moved on to a company with stronger leadership, but more severe diversity issues (oh, software, I love you and hate you). You win some, you lose some.

The company has historically done very well. Despite the breach, SolarWinds has made plenty of money.

This company is extremely against remote/hybrid work. This has destroyed the moral of the entire company, since no one feels trusted and they were so reluctant to let employees work from home (even when schools were shut down they kept on telling us there’s no risk of covid to us...) 

Post COVID, they are going to want you in your cube for a minimum of 40 hours a day. This is so outdated.

Management has a high turnover rate, many new managers are brought on and they have to “prove” themselves so they often make decisions that only help in the short term, but cause more trouble long term (when the managers in question leave). Kind of like a global warming situation..

The salaries are great and they continue to pay raises and bonuses.

I worked in TS in Lehi, and my manager there was probably the best manager I have ever had.  He had a talent for finding people who could do the work, and were also fun to be around.  We seriously did not have a single person who I wouldn't hang out with.

I know what you are thinking, that means I was "that guy".  Perhaps, but if that is the case, then they are missing their village idiot.  Go fill that void.

Like every tech support job I've heard of, they track metrics.  Sometimes those numbers do not represent hard work (or a lack of hard work).  But overall the metrics were not that bad.  When they were at their worst, it was because upper management was emphasizing numbers, and that rolls downhill.  However, that seemed to have been a thing of the past when I left (Dec 2015).

Software infrastructure monitoring support for various monitoring solutions including: Enterprise Operations Center, Network Performance Monitor, Network Traffic Analyzer, Server and Application Monitor, Log Analyzer, High Availability, Security Event Manager, ipMonitor and Kiwi Syslog Server.  Troubleshooting Fortune 500 company infrastructure monitoring installations and environments as well as virtual infrastructures, operating systems (Windows/Linux/Unix), networks, SAN/DAS/NAS, SQL Server and log and security related issues.  Basically, any issue that would hinder or cause performance issues to software or impede nodes being monitored correctly. Root cause analysis.  Recognized as top in cases closed and customer referrals final quarter of 2018.  Consistently one of the top 3 in cases closed in the entire company for the last year.

This is a fast paced but challenging environment. It would suit the ambitious type and this place has kept me entertained for over 6 years.

The new CEO however is ruining things. They are very hypocritical and absolutely die hard about coming into the office (they are forcing us to come in when cases are very high, despite Apple/Facebook/Google and the other standard tech companies pushing things out).

They act nice in meetings but are absolutely ruthless. All of the execs work remotely in CA and they are building offices in India and altering our benefits to prep for a mass layoff.

This is the worst place I have worked at in my whole career. Please please please don't come here, for your own sake. Life is too short to be bullied like this. 

The company was way better when it was a private company. There was the ability for career growth and a sense of comradery amongst all of the company before they went public. After going public, communication went down tremendously and it became very difficult to progress with on going projects outside of my current role. 
The hardest part of the job was the compensation. Other benefits were excellent including PTO, gym subsidy, and reasonably priced health insurance. 
The best part of the job was catered lunches twice a week, amazing people, and the fun activities they had for the employees and their families. 
I am happy that I worked there, but my career needs were not being met.

Seriously, folks...don't fool yourself by discounting the employer reviews on the web like I did. I was pursued by SolarWinds, turned them down, but was ultimately lured away from a great company when they made me a financial offer I couldn't refuse. In hindsight, I should've followed my gut.

SolarWinds never fulfilled several of the promises they made before I accepted. I watched multiple peers in middle-management positions come and go within weeks or months of joining. There is no strategy and no innovation. They make their money by skimping R&D and pretty shrewd financial management.

Don't fall into the trap! You'll be treated like a commodity and your career will not grow at SolarWinds.

Prior to its privatization in 2016, it was a very relaxed work environment with trust between managers, leads, and subordinates.
Also, promises to employees seemed to be kept much more commonly.
Since the privatization, nothing promised by executive leadership or management was honored. New director in IT department has fostered an extremely toxic work environment by spreading distrust amongst managers and engineers and constant micro-management of menial tasks. The systems team under the new IT director lost more the 50% of its personnel in the first 2 months after the direct was placed in that position.

Top Job Titles	Average Salary
Inside sales representative 3 salaries reported	$64,000 per year
Account manager 4 salaries reported	$86,750 per year
Account executive 5 salaries reported	$73,600 per year
Sales 5 salaries reported	$97,800 per year
Intern 7 salaries reported	$23.71 per hour

Working at SolarWinds: Company Overview and Reviews

SolarWinds

SolarWinds Ratings

Popular jobs at SolarWinds

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected