recruiter

receptionist

dispatcher

support specialist

senior it specialist

Solari Crisis & Human Services

What is the best part of working at the company?
I loved the job  I was assigned to which was information and referral. However I did not appreciate the discrimination I experienced.

What is the most stressful part about working at the company?
The inability to get a team lead or supervisor to respond to your need on a crisis call. They always seemed not to be at their computer to get an answer in a crisis situation.

What is the work environment and culture like at the company?
You are able to work from home which is great but there was nor a lot of Good feedback and you felt alone when you could not reach a team lead or a supervisor during a crisis call.

What is a typical day like for you at the company?
Working from your home or on-site 10 hours a day.
Not getting support that you need and you getting the brunt of not being able to reach a team lead or a supervisor especially when you are I experienced. One way to get fired is bring up that you feel you have been discriminated against.

Pros:
1. Competitive pay
2. Lot of paid holidays & PTO time
3. Good benefits
4. Overstaffed, less stress day to day
5. You can work from home
6. Most of your day you have nothing to do so you can watch TV

Cons:
1. Poor leadership
2. Only select employees get tasks outside of everyday work
3. No way to stand out leaving little opportunity to move up
4. Low workloads makes it difficult to prove yourself or your skillsets
5. Very little interaction between employees relating to business needs
6. Most departments could be cut in half and still operate effectively, however their not for profit business model makes it look good on paper to hire more people
6. Employees with deficiencies can thrive while highly skilled go unnoticed or unused
7. This company is the definition of DEI and to an extreme degree

What is the best part of working at the company?
Working from home is the best part of working at this company 

What is the most stressful part about working at the company?
The uncertainty of having a job in the next 6 months

What is the work environment and culture like at the company?
Remote work which is nice so all communication is through teams

What is a typical day like for you at the company?
Working night shift can be quite slow and sometimes hard to stay awake

Call center culture in a behavioral health setting/atmosphere.  Compensation good but not worth the “call center culture” for me. benefits average cost wise, pto good, bonus $ may be available based on monthly rating/score, no guarantee. 

What is the best part of working at the company?
The willingness of the other employees to help new employees 

What is the most stressful part about working at the company?
Learning the all of the technology 

What is the work environment and culture like at the company?
Supportive, caring, understanding, and fun

What is a typical day like for you at the company?
Busy sometimes and sometimes there is downtime

What is the best part of working at the company?
Generous PTO, remote/hybrid work friendly

What is the most stressful part about working at the company?
Blatant favoritism, shady leadership

What is the work environment and culture like at the company?
Tense if you are not a favorite

Solari used to be a great place to work. However, many things have changed and it has become extremely micromanaged. Poor training that didn’t help prepare me to answer the type of calls that would come in. Poor management that doesn’t seem to know what is going on or is always changing what they say. Very stressful 

love working here, the workers are like family, work or the callers love to vent about their situation and at times it does get overwhelming but what job doesnt ya know, love helping the community as much as i can by providing resources and programs that can help out the less fortunate 

Little to no supervision to help you learn how to deal with complex situations beyond training.  High workload, high stress.  Create call center policies that increase calling welfare checks even though there is not imminent risk.    

Great team and company with rewarding work. Fair pay and easy advancement options. Definitely a place where you will learn a lot and be appreciated.  Leadership is very supportive and always willing to jump in and help out.

Top Job Titles	Average Salary
Recruiter 2 salaries reported	$52,500 per year
Receptionist 2 salaries reported	$16.56 per hour
Dispatcher 2 salaries reported	$17.96 per hour
Support specialist 1 salary reported	$19.13 per hour
Senior it specialist 1 salary reported	$50,188 per year

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