pest control technician

branch manager

teller

teller supervisor

senior accountant

Solarity

What is the best part of working at the company?
I enjoy being part of such a fun and innovative team. This is the first company I work for where a company truly values the happiness of their employees and cares for work life balance. I also appreciate that Solarity's main focus with employees is that we grow within the company as they focus on our own talents and growth. 

What is the most stressful part about working at the company?
I dont feel I have experienced huge amounts of stress as of yet. But that is because when I am feelling overwhelmed by something, everyone on my team, including my manager, is willing to step in to help me in which ever way they can. I think stress comes when you feel you are struggling to accomplish a task or when too many things are assigned to you, but Solarity makes sure all employees are happy, and all work is spread evenly, and of course, the team work is very helpful!

What is the work environment and culture like at the company?
The work environment is very healthy at Solarity. We are treated with a lot of respect and are encouraged to take care of ourselves. Solarity has great employee programs so that we are always able to take care of our mental and physical health. On top of that, there is a big transparency policy, so you always feel like you are not just in the know of what the company is doing, and how you as an employee are doing so you are meeting expectations or so that Solarity can provide additional resources to you if needed. 

What is a typical day like for you at the company?
I am a remote employee, so my day to day involves checking in with my team to make sure we are all on the same page for deals we are working on. I also meet with my manager daily whether it be through a physical call or through a teams chat to discuss what I should be working on and how I am doing on a project that has been assigned to me. My day to day involved a lot of communication amongst my team members to assure we are all doing well and to ensure that one of us is not needing help from another team member.

Pros:
The medical benefits package provided by the company was comprehensive and competitive, which was a significant advantage.

Some departments foster a collaborative and supportive culture, making for a positive work environment.

Some managers/supervisors stress work life balance. 

Cons:
Leadership in certain areas exhibited behaviors that contributed to a toxic work atmosphere.

Clear communication and respectful engagement were often lacking.

The company culture varied significantly across departments, leading to inconsistencies in the work experience.

There was a pervasive culture of micromanagement, which hindered employee autonomy and growth.

Employee surveys were not truly confidential, and employees were often confronted about their feedback, creating a lack of trust in the process.

Back office staff were prohibited from surveying or providing error feedback for member-facing staff, as per the CEO’s directive. This created a divide between the two groups, leading to unresolved issues rather than fostering collaboration.

Training was severely lacking, leaving employees underprepared for their roles and increasing stress levels and turnover.

The contact center faced significant resource and staff shortages, adding to the already high-pressure environment and further contributing to employee stress.

Accountability was highly stressed by leadership but was only consistently practiced in a few departments, leading to frustration and a lack of uniform standards. 

Constructive feedback was sometimes delivered in a condescending manner, which affected morale.

Compensation could be more competitive to align with industry standards and the responsibilities of the roles.

A Typical day for me is building lasting relationships with members over the phone and by email. I open accounts or assist with loans by collecting documents, and ensure  products suit each members needs. My role demands organization, attention to detail, strong multitasking abilities, and adaptability.

There is a wealth of knowledge to be learned while you are here. I am constantly learning new things, almost daily. I have made it my mission to do so. I believe we set our own limitations. Hard work pays off.

I started at a small town branch, where both my coworker and I were new employees. I began my career as a lead teller and, through dedication and learning, I progressed step by step to a management position. My current role is no longer management, as I took another position. Management expects accountability from the team, they communicate clear expectations, they  foster growth with ample support and motivation in doing so. The lines of communication between branch staff, managers, and their managers are open. The ability to communicate concerns is great. 

Solarity offers good benefits. Our PTO is pretty great.  The hardest part of my job is me choosing to take time off. I always feel like I am missing something important for my members. I dislike being gone and coming back to things I missed. 

The most enjoyable part of my job are the people I work with and for. I am here for the members; it gives me joy to help them in any way that I can. 

Wow! I have been blown away by the culture at Solarity! The ability to be member and employee focused is a balance that can be difficult to achieve, but they have done it! Solarity encourages employees to go above and beyond for members and coworkers, this starts at the highest levels of the organization. Recognition happens daily as the entire organization is encouraged to recognize coworkers who provide extraordinary service to the members and to each other. Solarity promotes from within and encourages employees who have interest in different areas to pursue those areas on the clock, even if they have never worked in that department before. They put together development plans for interested employees that create paths for advancement and continued learning. Solarity is clearly never satisfied, as the leadership is always trying new ideas and researching “what’s next”. Whether it’s creating an “Engagement Center” for the members or building a gym in branch for the employee’s to use, Solarity is all about improving the lives it comes into contact with. If you are considering applying, do it, but know that they are picky, they only want the best cultural fit. They figure people can learn the nuts and bolts of credit union processes, but it’s hard to teach cultural fit.

the work life balance is great and you get to work with an amazing team! you always know you will never be off past 6:30(unless issues arise while balancing), you never really take your work home. I wish it was easier to get answers back when you reach out to upper management. I hate that we no longer get incentive bonuses, it was nice to get a random 100 extra a month because your branch did good. It also sucks that IF we get a bonus at the beginning of the year(rare) they tax you on it!!! so you only end up getting half of it after tax. Bonuses shouldn't be taxed :(  I also wish pay and raises would be better. Minimum wage is close to being the same as starting pay for a teller. McDonalds pays almost the same and this is a bank!! that really sucks. So it would be great if they increased everyone's pay grades. Especially if you have worked your booty off and you don't get a good raise in return makes you not feel valued. But overall it is a good company to work with because I can always go home and relax and not stress about work at home and I always have time for my family. I would really hope they could expand in other states, it would be nice if someone one day wants to leave the state they could transfer and still have a job.

I am not required to write this review. I am doing it because this is the standard I expect from our team. If we ask employees to speak up, own their experience, and lead with courage, I should do the same.

If I did not believe this is a five star organization, I would not be here. I would not invest my time working to strengthen the culture or raise the standard. I choose to be here because I believe in what we are building.

I live what I coach. I believe in accountability, growth, and ownership. If I expect it from others, I owe it first myself.

I have been with Solarity for 8 years and I can honestly say, I have found my lifetime career.  I worked for a bank for 6 years before moving to the Credit Union, and I had no idea how different the culture would be.  Solarity is a place that truly cares about every single one of their members and every single one of their employees. 

Solarity is so involved in the community, and I love that they let their employees take part in giving back.  Each Friday we have the option to pay to wear jeans.  The money raised is donated to our community partner - a local charitable organization.  It is amazing to see what a difference we can make each year.  

I started as a teller, and have since held several titles from back office to branch manager.  I've had the opportunity to work with so many different people, travel for conferences and trainings, build relationships with members and coworkers, and get to have fun while I'm at it!

Solarity is a place that asks my opinion, lets me be creative, rewards me for a job well done, and makes me feel like family.  I would never go anywhere else.

As an Experience Guide with receptionist duties, a typical day is fast-paced and multifaceted—greeting members, answering questions, scheduling appointments, assisting with express deposits, and coordinating with various departments. I’ve learned how to prioritize tasks, adapt quickly, and communicate effectively across teams. Management plays a key role in setting expectations and supporting us in our responsibilities; strong leadership makes a noticeable difference. The workplace culture is collaborative and service-oriented, which creates a positive environment and strengthens teamwork. The hardest part of the job is balancing multiple responsibilities at once, especially during busy times or when urgent issues arise. However, the most enjoyable part is being the first point of contact for members, building relationships, and knowing that my efforts contribute to a smooth and welcoming experience for everyone who walks through the door.






Member focused credit union that doesn't believe in the usual sales process of pushing products onto the members. I work here but I do have a loan with the credit union and my loan process was very smooth with no unnecessary products sold to me. 
The best part of working here is the people you work with are friendly and appreciative of your work. They are resourceful and help you with having a smooth transition. 
I am really intrigued by the idea of a 'Digital Credit Union' and they have great leadership which makes it really a exciting time to be part of this journey. People here think out of the box and would say to grab the opportunity to join if you get it. 
The management is aware of the staffing and they are working towards increasing the efficiency and reducing pain-points constantly for the employees and members. There is a new process improvement department established serving this very purpose!

Upper Management has a lot of great ideas to stay relevant in this type of economy and fast paced tech driven world and that's exciting! If you can handle change then you'll be alright, and if you can't then this isn't the place for you. You have to be comfortable with changes at all levels, and truly believe in the company, and want to be a part of the changes. You will always be challenged, in a good way, to grow and think outside the box. We have some pretty cool plans for the near future and even further, and everybody is responsible for helping out. I think these are standards of a company that wants to be successful and wants to stay relevant. You won't find anything short of this at the FANGs. If you want to be a part of something really cool, then apply!

Top Job Titles	Average Salary
Pest control technician 28 salaries reported	$20.13 per hour
Branch manager 2 salaries reported	$32.32 per hour
Teller 11 salaries reported	$23.93 per hour
Teller supervisor 1 salary reported	$28.10 per hour
Senior accountant 2 salaries reported	$37.17 per hour

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