registered nurse - infusion

territory manager

clinical nurse liaison

nursing supervisor

nurse manager

Soleo Health

Work Life Balance: 5/5
      Everyone works office hours, so work life balance was good.

Compensation/Benefits:  4/5
      Compensation was good. Benefits were good, however I subtracted a star as they only offer a High Deductible plan with HSA/HRA. No PPO option. They offer paid tuition after 6 months, however I was promised they contributed to 401k, upon onboarding it was explained 401k contribution is not guaranteed at any percentage. At the end of the year, they decide if they can afford to contribute and without telling what percentage, just do it. This is hidden from all benefits documents. Medical, Dental, Vision, LIfe & AD. They offer a telehealth package.15 Days vacation,

Job Security/Advancement: 1/5
      Advancement unlikely, they are a small company, the role you are hired in, is the role you will likely always be in. No Job security, They consider following up with you about job performance verbally (other places consider this a natural part of training) a verbal write up. They don't tell you it is, don't have you sign anything. But next time they want to talk about "job performance" they will hand you a paper with dates they pulled you aside and talked with you on places of improvement as verbal write ups.

Management/Job Culture: 2/5
      Absolutely no indept training. No training papers, no followup. instead they believe in "hands on training" where they throw you in the job, tell you what you should do, might need to do, they might want you do to eventually and in 2 months when you've been going along the routine a couple times with the manager for 2 months, they complain you haven't done the things they told you the first day they might want you to do/help with eventually, without ever following up or poisoning out things like a true trainer would, instead they watch you "fail" every day without pointing out any issues they have or what routine they'd like you to have. It's convoluted. 
      Management constantly fights with each other, when I say constantly I mean, every, single day. There are too many chiefs in the kitchen for these daily meetings and none of them particularly get along. They talk in circles to each other. Does not create a good atmosphere. 
     They do not reward initiative or inventive thinking, it is just assumed of you if you do it. If someone complements you, you may hear a comment about it, but do not truly receive recognition.
     Work emails blast all times of day, often towards you when you are not at work, there is a law in process for Massachusetts to make this illegal, so might want to watch out for that.

Overall: 3/5

Basically Coram 2.0(another home infusion company that went under). High up management have no understanding what is going on at branch levels. Changing up the entire workflow with a single days notice with absolutely zero preparation for launch beside a power point slide show that does not address any of the larger issues. Due to the increasing pressure in branches to absorb workload without sufficiently hiring enough staff makes the work environment unenjoyable. They are creating an environment where you have to work through lunch to barely get all your work done for the day if that means anything to you. Every month nurses are leaving (high turn over for nurses and staff in general). I'm a pharmacist but I am already looking to apply to other companies that may cherish my time better. Soleo is all for show on the front side of things, underneath they're the same as any other company looking to exploit workers at the cost of worker happiness. That's my two cents!

I have been at Soleo for over a year and a half, and I knew from the first week that this was my “forever company”. I have never come across an executive management group who cares more about the individual employees like the group here at Soleo. We are always kept informed through Town Halls given by the CEO, all the way down to weekly 1:1s with direct managers. Soleo also stands out regarding internal customer service as well. Whenever I need help with anything, I can reach out to any department and know that I will be met with a kind and helpful colleague.
There is a lot of room for growth and advancement at Soleo as well. In the short amount of time that I have worked here, I have learned so many valuable skills.
The most enjoyable part of the job would definitely be the people I get to work with every day, as they make coming to work not feel like work at all. At Soleo, its clear that people work together at every level to ensure that our patients and colleagues are taken care of.

Soleo Health puts their focus, time and effort into the best patient care possible. This care of the individual transcends to their employees in regards to flexibility of schedule and moral support. 

I typically log into the company site to schedule emails and notifications of new patients on my schedule and/or changes to my schedule. I then coordinate my week calling my patients at least 24 hours in advance to schedule appointments barring in mind any labs I am required to draw. Between appointments and charting I go the office and work on discharge communications, chart audits, coordinating employee competency tests, researching and accumulating data for focus monitors and quality improvement measures, and add the results of the data analysis to my quarterly reports that are presented to quarterly meeting with branch managers regarding existing areas of improvement or new found areas.

Certain people in leadership had the worst egos. Many were so full of themselves and rarely contributed to the well-being of the team. Communication is the worst at this company. There are some remote techs who are quick to tell on other techs, will call them out in a group chat instead of respectfully pulling the individual off the side via a phone call or personal chat. These individuals feed off of other people's mistakes and enjoy making others feel dumb. Very toxic work environment. 

There are some good ops managers but there are some bad ones. One person does little to nothing about operation and will talk down to the hardest working people. 

Work-life balance is horrid. It's all about volume and increasing numbers. Extremely disorganized. If you are a hardworking person, do not work for Soleo Health. They will treat you like garbage, maybe apologize, and then treat you bad all over again. 

The territory manager over steps every chance possible. From the intake process and discussing payment with patients to overstepping the pharmacists professional recommendation. Mostly all the staff share the same opinion about the TM, and although the concerns are expressed with the regional business leader, their actions are always justified. I was extremely disappointed with lack of professionalism and moral ethics. I found myself questioning my own morals as a healthcare worker. The TM is down your neck calling every 5-10 min for benefits only to question everything you send out. Training was a complete disaster because there no help to cover while I was being trained. I was held accountable for mistakes made  even though I was poorly trained. Expectations are completely unreasonable. The workload would be fine if there were another person. Although management acknowledged it, it was never done. Granted, every job has their pros and cons, but this place has no structure whatsoever.

What is the best part of working at the company?
My coworkers were very team oriented.

What is the most stressful part about working at the company?
High patient census with low support, micromanagement from supervisors, finger-pointing, lack of accountability, workplace bullying, unclear/uncommunicated and constantly changing job descriptions.

What is the work environment and culture like at the company?
Micromanagement from direct supervisors, including constant monitoring of computer/phone queue activity, hyperscrutiny of time spent away from desk. General lack of support from management & HR. Lack of responsibility from sales/operations.

What is a typical day like for you at the company?
High phone queue volume, high patient task-list volume. Don't expect to be able to step away for a moment to make coffee, or your supervisor will expect a detailed report of why you were away for xyz minutes.

I never thought I'd be able to find a company I could comfortably call "home" and grow old with, until I found Soleo. One of the first things that sold me on the company was how welcoming everyone was to the new hires; and how dedicated the staff was to providing exceptional patient care. You are given reign to work independently to complete your tasks; but always have someone readily available to provide assistance in a patient and positive manner. The hardest part of the job for me was accepting that the lack of stress was real. After working in high stress environments before Soleo it was shocking to learn that it didn't need to be that way at all. The managers support and guidance made it easy for me to enjoy the job I do again, and working at Soleo has been nothing but physically and emotionally rewarding. I can't wait to watch the company continue to grow, and be along for the innovative ride!

The current leadership in place are some of the most deplorable individuals. The leadership does nothing to try to improve workplace diversity, instead they would encourage as well as partake in divisive tactics. This company is the very embodiment of overt discrimination in the workplace. If you are a forward thinking individual, this may not be the ideal workplace. Throughout my work experience lifespan I have not seen nor heard of an environment of such indecency. A company will not exceed it's leadership. The leadership at Soleo is a 3 or 4 at best, therefore, the company can only hope to be a 2 or 3 at best. Real change and diversity is needed in leadership positions for Soleo grow. I pray that they are able to find their way. My only wish is that no one should have to endure this type of toxic work environment.

Working for Soleo has been the greatest risk I have taken after working for the same company for 15 years. I never realized I could work for a company with such great peers, 100% positivity, flexibility of work/life balance, plus such an supportive leadership team. Soleo has given me a great sense of purpose and daily achievement in my duties and my abilities. These last 8 months have been amazing and I learn more everyday. I am truly grateful for the ones who helped me get here to become a part of the Soleo team. Plus a big thank you to those who help me with questions or problem solving accounts, the teamwork my peers show is like no other I have experienced in my 20+ years in the field. I will continue to do my very best for the company and for our patients. I will always be forever grateful for welcoming me into the Soleo family.

Top Job Titles	Average Salary
Registered nurse - infusion 4 salaries reported	$44.67 per hour
Territory manager 5 salaries reported	$115,000 per year
Clinical nurse liaison 4 salaries reported	$87,875 per year
Nursing supervisor 4 salaries reported	$107,375 per year
Nurse manager 1 salary reported	$150,000 per year

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